Boniface Hiers Chevrolet

DO NOT WASTE YOUR TIME.Purchased a used vehicle from DO NOT WASTE YOUR TIME. Purchased a used vehicle from them. They convinced me to get the vehicle in my name only and refused to include my significan DO NOT WASTE YOUR TIME. Purchased a used vehicle from them. They convinced me to get the vehicle in my name only and refused to include my significant other stating we could refinance at a later date to add him as adding him at the time they were unable to do (when I later found out they could). They convinced us to purchase extended warranty on top of the forever warranty but each time we brought the vehicle in for service they tried charging us. They failed to tell us about the crack in the windshield that we had to replace out of our pocket. They tried to charge us for an oil change shortly after getting the vehicle that should have been taken care of at the time of purchase. When we got the oil change I specifically asked for the tires to be balanced and rotated and all they did was rotate them and lied and said all we asked for was a rotation. I later found out that the extended warranty didn’t cover the balance which is why they only rotated the tires and never balanced them. So when I took the vehicle back and made them balance them they tried charging us until we pitched a fit about the continued shenanigans and after waiting there for hours the finally balanced the tires. The battery on the vehicle had to be replaced and they tried to charge us for this as well when we refused as we had just got the vehicle and we shouldn’t have to be responsible for all these services a vehicle we had just purchased especially with two warranties. They told us the extended warranty was bumper to bumper but failed to mention the exclusions and mileage cut off! Now the AC on the vehicle has went out and when we took it to our personal mechanic he advised it had been tampered with (which happened after our last service with them) and they charged us 123 dollars to diagnose it and said it would be 2000 dollars to fix! We have had this vehicle less than 8 months and all of this! We contacted Bob Steele who apologized for the issues Boniface has caused us and advised they’d waive their diagnostic fee and fix our AC for $900. I understand different dealerships have different pricing but whoa what a difference! I would not recommend this dealership to anyone and the only time they tried to contact us about our concerns is when they came across a social media post of us warning others of the shenanigans we’ve been dealing with when it comes to them since day 1 of getting this vehicle! More

Prompt efficient service, as always. Service writer Bobby Sternberg was helpful and informative. Bobby reminded me of maintenance items coming up that would not have even considered, since my vehicle is so l Sternberg was helpful and informative. Bobby reminded me of maintenance items coming up that would not have even considered, since my vehicle is so low mileage for the year model it is. More

Bobby was very courteous and professional. I am always a satisfied customer. I will recommend seeing him to my friends. The service was completed quickly. satisfied customer. I will recommend seeing him to my friends. The service was completed quickly. More

I purchased a new Equinox recently at this dealership and was very satisfied with the entire experience. Our salesman Moses was very knowledgeable and very pleasant to deal with. The manager Mike was very was very satisfied with the entire experience. Our salesman Moses was very knowledgeable and very pleasant to deal with. The manager Mike was very pleasant and the Finance person Will was very good and knowledgeable about his job as well. I highly recommend this dealership to anyone looking to purchase a vehicle. Adrienne & Bill More

Nour was a great saleman and was very patient if your in the market go see him he’ll take care of all your needs the market go see him he’ll take care of all your needs More

Bobby Sternberg is the reason I put my trust in Boniface-Hiers Chevrolet for my Service Repairs. Bobby is Always professional & a pleasure to work with. Boniface-Hiers Chevrolet for my Service Repairs. Bobby is Always professional & a pleasure to work with. More

Work was perform on my 2019 Tahoe and when I picked up it up it was raining and could not inspect it. My invoice was given to me under a different name really you else had my Vin number Bobby said don’t worr up it was raining and could not inspect it. My invoice was given to me under a different name really you else had my Vin number Bobby said don’t worry about it . Well I do More

Great service by Bobby Sternberg. Had my car in and out in under an hour. He's very reliable and always takes time to help me make the right decisions for my vehicle needs. Thank you so much!! in under an hour. He's very reliable and always takes time to help me make the right decisions for my vehicle needs. Thank you so much!! More

Once again Bobby Sternberg and the service team did a great job with my Stingray. I recommend them to friends and neighbors all of the time. great job with my Stingray. I recommend them to friends and neighbors all of the time. More

Great service and very patient with us. Would recommend this dealership to other people. Also are sales person Chad was very kind and great to work with. this dealership to other people. Also are sales person Chad was very kind and great to work with. More