Boniface Hiers Chevrolet

This is the very worst customer service we have ever dealt with. We had an appointment at 7 am and dropped the vehicle the night before. We tried calling a dozen times and it always went to voicema dealt with. We had an appointment at 7 am and dropped the vehicle the night before. We tried calling a dozen times and it always went to voicemail. Our advisor Trevor never returned our calls from his voicemail. We tried the service manager and his phone went to voicemail along with all the other advisors and casher. The service operator had an attitude and said there was nothing she could do. After several hours, Trevor finally called and said the truck was ready. We were told they were bringing it around front. we waited 15 minutes and were told who was supposed to bring it. He was BSing with his buds and doing nothing. We used to go to this dealership a lot, but never again. We are in the market for a new truck, but after this terrible experience we will buy somewhere else. The service manager is not doing his job or just does not care. More

Came in for an oil change and they fixed a recall issue that I was unaware of because I bought the vehicle pre-owned, performed a safety inspection and rotated my tires. Everyone was friendly, service was that I was unaware of because I bought the vehicle pre-owned, performed a safety inspection and rotated my tires. Everyone was friendly, service was pretty fast, they were very busy. More

The engine malfunction light came on in my car. I immediately called my Chevy dealer and Bobby in service was ready to get the problem taken care of. He has always managed the servicing of my car and immediately called my Chevy dealer and Bobby in service was ready to get the problem taken care of. He has always managed the servicing of my car and I am pleased with the care of my car. More

I bought my Tahoe in 2010 and have had all work and services done there. Have always been happy with them. Have dealt with Service Advisor Bobby Sternberg several times and he’s great. services done there. Have always been happy with them. Have dealt with Service Advisor Bobby Sternberg several times and he’s great. More

We drove into the BH Chevy dealership yesterday and Romann Micciche greeted us. He was pleasant easy to understand and he showed me what I wanted to see. Everyone that took care of us yesterday were Romann Micciche greeted us. He was pleasant easy to understand and he showed me what I wanted to see. Everyone that took care of us yesterday were very professional. We had to return the following day so Romann can go over any issues because we needed to pick up our grandchildren he was there waiting for us this morning. Kudos Boniface-Hiers and Romann you will have a customer for life. More

Brought my 2009 Chevrolet Silverado in for air bag inflator recall. Truck was also due for a service and I had other items such as cruise control and automatic window controls that were not working. inflator recall. Truck was also due for a service and I had other items such as cruise control and automatic window controls that were not working. Sofia the service rep was very attentive and knowledgeable as what was needed and quoted the cost of each item. The service and repairs were done to my complete satisfaction! Thank you Sofia! More

Great service everytime I go. Always helpful and answer an questions I have. Never have to wait too long for my vehicle to be serviced. an questions I have. Never have to wait too long for my vehicle to be serviced. More

Gio was outstanding from the beginning, he brings a lot of personality to his salesmanship. One of the reason people buy a vehicle is because of the salesman, he definitely earns the title, and that's w of personality to his salesmanship. One of the reason people buy a vehicle is because of the salesman, he definitely earns the title, and that's why I bought a car. More

I recently got my first oil change on my 2021 Equinox. Timothy took great care of me and answered a lot of my questions about my new car. He was very pleasant and explained my questions in detail. It was Timothy took great care of me and answered a lot of my questions about my new car. He was very pleasant and explained my questions in detail. It was a great experience !! Thanks again Timothy!! More

I have never had a problem getting a appointment, the service is fantastic. I would like to thank Bobby who gets things done. Thanks again!!! service is fantastic. I would like to thank Bobby who gets things done. Thanks again!!! More