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Boniface Hiers Chevrolet

Melbourne, FL

4.7
890 Reviews

800 South Harbor City Boulevard

Melbourne, FL

32901

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Showing 890 reviews

November 06, 2024

Great service all around! !!! The sales group is one of a kind and the service department is great! More

by Thomascapozzella76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Sternberg, Michael Brown, Joy Carver, Tony Castle
Nov 07, 2024 -

Boniface Hiers Chevrolet responded

Thomascapozzella76, We appreciate you for the 5 Star rating and kind words for our Team. Thanks for your support!

November 02, 2024

Great Service! Service Advisor, Bobby Sternberg did his usual excellent job. In and out fast and done right. Thanks! More

by jda1a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Sternberg
Nov 02, 2024 -

Boniface Hiers Chevrolet responded

jda1a, So happy to read that Bobby has come through for you once again. We appreciate your business!

October 30, 2024

The dealership itself is nice and clean. Convenient location. If there is ever an issues they are usually pretty good to solve it! More

by Allison A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Sternberg
Oct 31, 2024 -

Boniface Hiers Chevrolet responded

Allison, Thanks for your positive rating and thoughts! Like our owner, A.J. says "After We Sell, We Serve", because how you are ultimately treated and taken care of is what we truly strive to excel at!

October 29, 2024

I have never been treated so well at a car dealership! First my salesman Matt Preston, went out of his way to help me get into the car i love! He went into detail with all of the new features, which are s More

by Wendy's Kia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Preston, Michael Brown, Joy Carver, Dave Jacobs
Oct 30, 2024 -

Boniface Hiers Chevrolet responded

Wendy's Kia, Its wonderful to read your excellent thoughts and see a 5 Star rating awarded to our store! Thanks for the kudos directed toward Matt, he's truly a great guy and an fantastic associate. We appreciate your business and recommendation so much!

October 28, 2024

They were fantastic! Matt Bell was so lovely to work with! No pressure, very thorough, he told us everything we wanted to know about the cars we were looking at.. we ende More

by L A Del
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Bell, Bobby Sternberg, Brian "BG" Gregory
Oct 30, 2024 -

Boniface Hiers Chevrolet responded

L A Del, So happy to see that Matt B. came through for your in a non-pressure environment. We appreciate your 5 Stars, your business of course and nice words for the store!

October 28, 2024

I’m a repeat customer and I always get great customer service from the service department. More

by New Chevy Mule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Sternberg
Oct 30, 2024 -

Boniface Hiers Chevrolet responded

NCMule, We love seeing 5 Stars and reading great thoughts…Thank You for your support!

October 21, 2024

This dealership takes a very long time to do any type of work. I have also taken my car in twice for issues that they had to run diagnostics for, and both times they were not able to solve the issue and ret More

by Dealer Has Poor Communication
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cheyenne Jackson - 0 stars, Trevor Handyside - 5 stars (both from service)
Oct 21, 2024 -

Boniface Hiers Chevrolet responded

We truly apologize for the less than satisfying experience. Sometimes with a volume of work that is more than the time allotted in a day to get completed, things take a bit longer. Again, we're sorry. Regarding the poor communication and lack of returned calls…there is no excuse (This is something for us to certainly improve on). We understand your decision not to come back, and your thoughts have been forwarded on to our General Manager and Service Director for their review. There is no name associated with this review, so we have no way to know whether it is a real review, and cannot followup.

More
October 13, 2024

Dropped my truck off to get my service done and Bobby was excellent he got car in and out took care of a recall and kept me in the loop with everything going on thank you Bobby More

by Clstree0965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Sternberg
Oct 14, 2024 -

Boniface Hiers Chevrolet responded

So happy to hear that Bobby was excellent, Clstree0965! Thanks for the 5 Stars and the great thoughts!

October 11, 2024

Broke down from out of town and they got us right in. We appreciate doing business with these people. Thank you do much. Steven Waidlich More

by cswaidlich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Sternberg
Oct 14, 2024 -

Boniface Hiers Chevrolet responded

cswaidlich, We're thrilled to read that you were able to get right in and situated with respect to repair of your vehicle. Thanks for the positive thoughts!

September 23, 2024

On 5/22/2024, I brought my 2017 Silverado 1500 to B-H for a 75,000 mile checkup. One of the checks involved a transmission flush and refill. The mileage in was 76,881. On 7/28/2024, while in aMcDonalds dr More

by emeisen32935
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Sternberg
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