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Boniface Hiers Chevrolet

Melbourne, FL

4.7
859 Reviews

800 South Harbor City Boulevard

Melbourne, FL

32901

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Showing 859 reviews

October 09, 2021

Went in for oil change and tire rotation. My appointment was at 0730 and I was on my way back home by 0819. Fast and friendly, thank you More

by Lyndeim
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bobby Sternberg
Oct 11, 2021 -

Boniface Hiers Chevrolet responded

Lyndeim, Thanks so much for the very positive rating. It's always great to see a client's thoughts regarding their service experience. Thank you for sharing!

October 09, 2021

Customer service Boniface-Hiers is outstanding would consider going anywhere else! Thank you the their team! More

by Ramosfam1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Sternberg, Sophia de la Jara
Oct 11, 2021 -

Boniface Hiers Chevrolet responded

Ramosfam1, Thanks so much for the very positive rating and some kind words too!

October 07, 2021

Bought 2018 Silverado LTZ from Rosner Chevy. I was told that free oil & filter changes were free for life as long as I owned it. Rosner sold to Boniface-Hiers. Took truck in for oil & filter change. I was More

by jamm
Recommend Dealer
Yes
Employees Worked With
Not known
Oct 08, 2021 -

Boniface Hiers Chevrolet responded

Jamm, We are very sorry you are disappointed, your vehicle was never purchased from Boniface-Hiers Chevrolet, as you said, your vehicle was purchased from the previous dealer. Boniface-Hiers bought Rosner Chevrolet in December 2018. Boniface-Hiers extended this free service at their own expense for almost a year and a half as a courtesy to the previous dealer’s customers. This program was paid for from the profits the previous dealer, Rosner Chevy made with the consumer at that time. When the dealer left Melbourne, and sold the dealership he made no provisions for his prior customers and Boniface-Hiers Chevrolet paid for the oil changes for a year and a half out of the kindness of their heart purely as a goodwill gesture. When our clients purchase a vehicle from us, we give them a Warranty Forever instead of the oil change program that Rosner offered when you serviced with them. Again, I apologize that this was so disappointing to you.

October 07, 2021

Took my Silverado in for recall work. I needed to wait at the dealership while the work was being done. Bobby asked that the work be done as soon as possible to minimize my waiting time. I was back on t More

by sbbadgio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Sternberg
Oct 07, 2021 -

Boniface Hiers Chevrolet responded

sbbadgio, Love to read a review like this that shows that our Service Center and Bobby S. in particular understand respecting the importance of the clients time. Thanks for the 5 Stars and for taking time to share your thoughts!

October 07, 2021

Customer friendly, great communication. They know how to calm you down when you are angry. They work hard for their customers. More

by Dlevine@cocoapolice.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Sternberg
Oct 07, 2021 -

Boniface Hiers Chevrolet responded

Dlevine, I truly appreciate the very positive rating and excellent feedback...glad they were able to "calm you down" as you say. Thanks for your business and thanks so much for leaving your thoughts for others to see!

October 05, 2021

This is the second vehicle I have bought from Brian Gregory and he is wonderful. Today I picked up my dream car a camaro ss and she is a beauty thank you to Brian Gregory as my salesman and thank you More

by Rangers1993diana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gregory
Oct 06, 2021 -

Boniface Hiers Chevrolet responded

Rangers1993diana, Thanks so much for the very positive rating and great feedback. It's especially rewarding to read your kind words for the Brians. Thank you for your business and for taking time to share your thoughts!

October 02, 2021

Excellent service department. Courteous and efficient. Questionable practices in sales.An attempt to buy out a lease added an $899. fee not in the contract. More

by cksmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian
Oct 04, 2021 -

Boniface Hiers Chevrolet responded

cksmith, Thanks for posting your thoughts regarding our Chevrolet dealership. I appreciate the kind words for the Service Team. Regarding the $899 fee not in the contract, I believe you are speaking of the dealer fee, which dealers charge when a vehicle is purchased. This processing fee is not a questionable practice, and everyone pays the $899 fee, including employees purchasing vehicles. Some dealerships charge much more for this same dealer fee. Again, I appreciate your post and the opportunity to be able to respond here on Dealerrater.

October 01, 2021

Brian was great at assisting me in getting an oil change. The oil change took too long, an hour and a half to be completed, but Brian’s professionalism and knowledge made the paperwork portion of the process More

by Guardianzeroeight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian in the service department
Oct 04, 2021 -

Boniface Hiers Chevrolet responded

Guardianzeroeight, It's really great to get to read your thoughts regarding your experience with Brian. I would like to let you know that we are constantly trying to shave off time where permitted to have an oil change done, but with a car wash as well, it does seem to run slightly over an hour. Some clients ask for the vehicle to not be washed in order to save another 15-20 minutes. I appreciate your sharing your review and excellent rating as well!

September 28, 2021

Bobby Sternberg is always very professional and helpful. He keeps me informed regarding the work progress. More

by Silverado2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Sternberg
Sep 28, 2021 -

Boniface Hiers Chevrolet responded

Silverado2017, Thanks so much for sharing a very positive rating and a little praise for Bobby S. as well!

September 24, 2021

The sales person I dealt with nothing short of exceptional Matt Bell did sell me a p/u truck that I was unsure of he sold me with no pressure at all thanks Matt More

by Bigwe47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Bell, Joy Carver
Sep 27, 2021 -

Boniface Hiers Chevrolet responded

Bigwe47, It's wonderful to see your very positive rating and get to read about how easy Matt B. was to deal with. Thanks very much for taking time out to share on Dealerrater!

Sep 27, 2021 -

Bigwe47 responded

Matt and the rest of his support family at BONIFACE HIERS were outstanding with me ,,, I thank them all !!!!!!

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