Back

Boniface Hiers Chevrolet

Melbourne, FL

4.7
859 Reviews

800 South Harbor City Boulevard

Melbourne, FL

32901

Directions

By Type

Showing 859 reviews

February 26, 2022

Brought my 30k mile 2020 Silverado in for service. Boniface as a dealer is clearly pushing “recommended” service which included a coolant flush, brake fluid change, transmission fluid and differential More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
Mar 04, 2022 -

Boniface Hiers Chevrolet responded

Tom, I apologize for the experience you describe. I hope that you have had a. chance to speak with Glenn Harris, our Service & Parts Director regarding the servicing of your vehicle. I'm quite certain that Glenn would be very happy to speak with you about your concern. He can be reached at (321) 723-3611. Again, I am sorry for the visit that you had, but would encourage you to reach out to our Service Director as he is in charge of the entire shop facility, and all that goes on inside of it.

February 24, 2022

Bobby, in the service department, went above all expectations on helping me get my Equinox in and taken care of. Thank you, Bobby. More

by New Chevy Mule
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles was also a pleasure to encounter, while I was at the dealership., Bobby Sternberg
Feb 25, 2022 -

Boniface Hiers Chevrolet responded

New Chevy Mule, I appreciate your very positive rating and some kind words for Bobby S. as well. Thanks for sharing!

February 22, 2022

Kyle brown was excellent in every way and helped me get into the car we wanted More

by Grossouttsue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Brown *****, Brian Bartalot
Feb 22, 2022 -

Grossouttsue responded

Kyle Brown was courteous as he approached us at the dealership. He listened and was responsive to our needs in a new car. Kyle thoroughly answered all our questions and expanded on additional information. He offered to help in any way possible as we learn to drive our new vehicle. We will gladly recommend him and the dealership to our friends and family.

Feb 22, 2022 -

Grossouttsue responded

One cannot deal with a more helpful and professional team than Boniface Hiers.

Feb 22, 2022 -

Grossouttsue responded

Boniface Hiers offers the best lifetime "Warranty Forever" protection plan; something that we took into consideration when we purchased our new Equinox.

Feb 22, 2022 -

Grossouttsue responded

i have no more responses....

Feb 23, 2022 -

Boniface Hiers Chevrolet responded

Grossouttsue, Thank you so much for the super-feedback and very positive rating for our Chevrolet store. It's very rewarding reading your thoughts including some kind words for Kyle. I appreciate your business very much, enjoy your new vehicle and thanks again for taking time to share!

February 21, 2022

I didn’t like that the sale price of the vehicle was more than what it was listed for on the internet but My salesman Matthew Bell was polite, informative, and professional More

by fireman4aliving
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bell
Feb 21, 2022 -

Boniface Hiers Chevrolet responded

Fireman4aliving, Thanks so much for taking time to leave a 5 Star rating for your experience with Matthew Bell. It's rewarding to see that he exhibited the very best of attributes regarding his interaction with you!

February 21, 2022

Bobby explained everything and helped with the service of my vehicle. Also, he made sure that all the proper updates were offered. More

by jesse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Sternberg
Feb 22, 2022 -

Boniface Hiers Chevrolet responded

Jesse, Thank you so much for the very positive rating and some great feedback regarding your experience with our Service Consultant Bobby S.!

February 17, 2022

Each time I have taken my car to Boniface Hiers for servicing, Bobby has been my assigned service manager. He has consistently done a good job of managing the service and making sure my car was well ta More

by satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Sternberg
Feb 17, 2022 -

Boniface Hiers Chevrolet responded

Satisfied Customer, It's very rewarding getting to read your thoughts regarding your experience at our Chevrolet Service Center. So happy to hear that Bobby S. takes such consistent and great care of your vehicle. We appreciate you taking time to share with our Dealerrater audience!

February 06, 2022

Brian Gregory was attentive to our wants and was able to find us the car we were looking for. He helped us through the purchase and strongly recommend his knowledge and expertise. Excellent. More

by Sjoy213
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gregory
Feb 07, 2022 -

Boniface Hiers Chevrolet responded

Brian, I really appreciate being able to read your kind words for Brian G. Thanks for taking time to share a little about your experience and leave a very positive rating as well!

February 01, 2022

Friendly, informative, expedited service was received in a timely manner and very professional at all times More

by Jsjcm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Smith , Brian Bartalot
Feb 01, 2022 -

Boniface Hiers Chevrolet responded

Jsjcm, Thanks so much for the very positive rating for our Chevrolet store. I appreciate your 5 Star rating and for sharing your thoughts!

Feb 01, 2022 -

Jsjcm responded

Everyone was easy to talk to and get the answer You wanted and most of all we felt no pressure

January 31, 2022

The salesman Eric is amazing to work with. After purchasing a car from him and how much he cared about getting me the price I needed I will not use any other salesman again. I would recommend for ev More

by Imjjsgirl3175
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brown, Eric Swist
Jan 31, 2022 -

Boniface Hiers Chevrolet responded

lmjjsgirl3175, It's very rewarding to read your thoughts regarding your experience with Eric and the fine job he did for you. Thanks for your business, your review and especially for taking time to share your recommendation with our Dealerrater audience!

January 28, 2022

The dealer has Poor communication between the customer as well as staff, at first communication it seemed like the sales man didn’t want to be bothered. They gave me low ball trade in offer. I have had no is More

by Curtis
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Jan 28, 2022 -

Boniface Hiers Chevrolet responded

Curtis, Thanks for taking time to alert me to your dissatisfaction. I apologize that our sales associate seemed like he didn't want to be bothered. You don't leave a name of this person for us to follow up with, so he must have made less than a favorable impression on you to be sure. To your point about wanting to sell a vehicle, I will respectfully disagree. We always want to sell a vehicle, but you stated that we gave you a "low ball trade offer." That is just not part of our process, as with this time of low inventories, we are especially aware that we need as many fresh trades as possible. Our offers change daily due to market fluctuations especially these days. We constantly evaluate our offers by using tools that show how much a vehicle is worth in our region, and this helps us put the right value on a trade instead of losing it because of a low offer. Of course what a prospective client believes their trade will bring can drastically reduce the chances of us doing business as well and has to be taken into consideration.

...
44
...