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Boniface Hiers Chevrolet

Melbourne, FL

4.7
859 Reviews

800 South Harbor City Boulevard

Melbourne, FL

32901

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Showing 859 reviews

August 02, 2022

Friendly service with helpful staff. Bobby always takes care of the customer. Coupon helped a lot with the price. Concerned with price increases though. Yes there is inflation. 10% in th More

by pblottman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Sternberg, Nour Abdelwahed
Aug 02, 2022 -

Boniface Hiers Chevrolet responded

pblottman, Thank you for the 5 Stars for friendly and helpful staff at our Chevrolet Service Center. Your kind words for Bobby S. are very much appreciated. Regarding pricing we are all feeling a pinch as you say with the 10% overall, but some items have increased more. We have kept the same margin...but costs have increased especially with regard to petroleum based products. Warranty Forever and factory- trained technicians have been our greatest assets in preventing loss of customers that might be concerned about paying a bit more due to inflation. Thanks for sharing your thoughts!

August 01, 2022

Tony Castle was very rude and could not even look me in the eyes and treated me as if I was nobody. He even walked away when I was speaking and asking a question. I came in requesting information on a car More

by wgreen0301
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Castle
Aug 02, 2022 -

Boniface Hiers Chevrolet responded

wgreen0301, We are very sorry for the experience you describe which apparently now has prompted you to never bring your vehicles to us for service in the future. In looking into your concern I find that it is over a price that we would be willing to pay for you to sell us your vehicle. Mr. Castle had made an offer and that is the most that he/we would be willing to pay. Our offers are determined by looking at the value of what your vehicle has been bringing throughout the regional market which is adjusting pretty much daily. If you had a better offer in Tampa and were willing to go that far to sell your vehicle, we totally understand, but Mr. Castle's offer was for the Brevard County area at this time. Again, I apologize for your visit being so poor in your opinion.

July 30, 2022

Kyle was very knowledgeable about vehicle an features. polite .very patient. Friendly pleasure to work with. Looking forward to doing business with him again More

by Bigjack50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Jacobs, Moses Khaireddin, Brian "BG" Gregory
Jul 30, 2022 -

Boniface Hiers Chevrolet responded

BigJack50, Thank you for the kind words directed to Kyle regarding his helpfulness. I appreciate the 5 star rating!

July 28, 2022

We’re curtious and helpful explained what was going on and we’re of great serbice More

by Rhd200212
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Sternberg
Jul 29, 2022 -

Boniface Hiers Chevrolet responded

Rhd200212, I appreciate your very positive rating. Thank you for sharing!

July 21, 2022

Bobby Sternberg, Service Advisor, is knowledgeable, professional & easy to talk with about my car needs. He gets my thumbs up every time. More

by fburritt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Sternberg
Jul 21, 2022 -

Boniface Hiers Chevrolet responded

fburritt, I'm always thrilled to read such a very positive review. Thanks for sharing a little about your experience with Bobby S. and for taking time to post a 5 Star rating. We appreciate your business very much!

July 21, 2022

Had a great experience with Brian Gregory. He was very informative and courteous, and thorough in the modern technology of the cars. He is as on the phone with me daily from the day I ordered More

by Denis Mckenna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy Carver, Brian "BG" Gregory
Jul 21, 2022 -

Boniface Hiers Chevrolet responded

Denis, It's wonderful to read about your experience and learn how helpful Brian G. was to your overall sales process. Congratulations on your new purchase and Thank You for choosing us to do business with!

Jul 21, 2022 -

Denis Mckenna responded

I consider myself as a true hearted Chevy customer I’ve been driving Chevys for over 50 years from SUVs to sedans to pick up trucks from snow mud and hot weather like we have here in South Florida I never experienced a bad problem with a Chevy I’m a retired law-enforcement and all we used was Chevys my family now has growing and my children know from past experience Chevy is a reliable Vehicle back by experts and great customer service I’m a true patriot and I believe in Chevy I would not find myself driving a foreign car although some of the parts are made in other countries I believe that aspect of our cars being built eventually will change and be built right here in America but for now the people who are overseeing the assemblies cars are Americans it’s just a good car it gives you the power when you need it the comfort that you deserve and the safety we all look for our families God bless Chevy and then Chevy family

July 20, 2022

Professional service by “BG” who is an expert in the automobile industry. We saw a car on their website that we were interested in but needed a day or two to get to the site, left a deposit and the car More

by Lorraine M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian "BG" Gregory
Jul 20, 2022 -

Boniface Hiers Chevrolet responded

Lorraine, Congratulations on your new Chevrolet and Thank You for taking time to leave a spirited review with lots of good things to say about Brian BG. I appreciate your 5 Star rating, and the fact that you chose our dealership to do business with. Enjoy your vehicle and thank you for sharing your thoughts!

July 19, 2022

Eric and Brian are the best. Thanks for all the help with my new Blazer. More

by Trevman264
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy Carver, Eric Swist, Tony Castle, Brian "BG" Gregory
Jul 19, 2022 -

Boniface Hiers Chevrolet responded

Trevman264, Congrats on the new Chevrolet Blazer! I appreciate your business, your kind words for Eric & Brian as well as you sharing your thoughts!

July 16, 2022

Nour was extremely helpful in finding the car we were looking for. He contacted us within an hour of the car arriving at the dealership. We met with him that day. He went over all the options in the car More

by ken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bartalot, Nour Abdelwahed
Jul 17, 2022 -

Boniface Hiers Chevrolet responded

Ken, It' very rewarding to read great thoughts about your interaction with Nour. So happy to hear that he took you through the functions and options in your vehicle. Thanks for doing business with us and for sharing and telling others!

July 15, 2022

So far have been great bob in service very nice. So far sales and service have done well More

by bs6pack179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Sternberg, Joy Carver
Jul 15, 2022 -

Boniface Hiers Chevrolet responded

bs6pack179, Thanks so much for the very positive rating and some kind words for Bobby in service!

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