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Boniface Hiers Chevrolet
Melbourne, FL
859 Reviews
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January 17, 2023
Hi, Bryce Dubber here and wanted to tell you a little about the Boniface Hiers Chevrolet Dealer in Melbourne Fl. I haven’t purchased a new car in a while and need one because of my recent car accident, s about the Boniface Hiers Chevrolet Dealer in Melbourne Fl. I haven’t purchased a new car in a while and need one because of my recent car accident, so I decided to purchase a Chevrolet Colorado and to purchase this vehicle from Boniface Hiers because of the warranty forever on the powertrain, figure I really can't go wrong with that, so off I go, bear with me because I am going to tell you all about the "dealership" experience. A nice woman texted me from the dealership, (Kelly Baker) and informed me that the vehicle I was interested in is being sold for 40,715.00 just like the advertised price form the dealer ship and to come in and talk to (Mike Brown) which is the sales manager and get the VIP treatment. As soon as I walk in the door Mike Brown is sitting behind the desk, shakes my hand while some other guy is looming over me for some reason, just constantly watching me and acted like he is interested in something that I said….Mike Brown then tells me to talk with this guy, (Gregory Rook) one of the sales associates there who informs me that the truck is priced at 45000 which is ridiculous but I'm betting a pretty good deal for the salesperson. Of course he states that the online sales department doesn't know the real price of the truck, and I have to be in the military, etc. etc. to receive that price which everyone knows is not true at all if you know how to read the fine print. As I refuse, he goes down to 42000 (after he talks with the sales manager) which I refuse again. On the way out the door Mike Brown asks "what do we have to do to make a deal with you" which I said to sell me the truck for what you advertised it as 40715.00 to which he agreed so off to the finance dept. I have still not received the truck yet and being kinda dased getting over a car accident I agree to the price of 40715.00 and put 5000 down. I am under the assumption that this truck has the spray in bedliner because of course the numbers do not work out at all and I'll break it down for the general public. 40715 is the price Mike Brown said he would sell it to me 2442 would be the taxes on the car at 6% Florida tax rate Total would be 43,157 take away the 5000 put down and you would be financing 38157.00 The statement that they gave me has me financing 39444.57 Difference is 1,287.57 of extra money that they tacked on which Im sure they would call "dealer fees" to split amongst the sales group UNLESS that could be the initial change for the spray in bed liner which I sincerely hope that it is, cause you can't justify tacking on an additional 1287.00 just for the heck of it. So needless to say pay very close attention at a dealership and I will update everyone to see where that extra grand went…..hopefully a legitimate spray in liner like they have from the factory! More
by bdubber6996
Employees Worked With
Mike Brown, Greg Rook
January 14, 2023
Outstanding professionalism and customer service from the entire dealership team. No pressure, no gimmicks, no extra or hidden fees during my GM Financial lease end vehicle purchase transaction. Neal from entire dealership team. No pressure, no gimmicks, no extra or hidden fees during my GM Financial lease end vehicle purchase transaction. Neal from sales who assisted me was excellent in keeping me informed of the process during every step and is a true gentleman. Wish all dealerships operated in this manner. Definitely will return to the dealership for future car purchases. Thank you! More
by JC
Employees Worked With
Neal (sales), Moses (Finance), Mike (sales manager)
January 14, 2023
Matthew Bell was the best salesman. Very professional and personable. I would buy a truck from him again. A pleasure to work with. Great experience overall! Very professional and personable. I would buy a truck from him again. A pleasure to work with. Great experience overall! More
by lorihowi
Employees Worked With
Matt Bell, Joy Carver
December 31, 2022
Very mission oriented. Ed Hill the sales rep definitely 10/10! Great experience with the purchase of my Silverado and made the process completely comfortable. Very knowledg Ed Hill the sales rep definitely 10/10! Great experience with the purchase of my Silverado and made the process completely comfortable. Very knowledgeable in his craft and all aspects of Chevy vehicles. More
by alonzo
Employees Worked With
Ed Hill, Michael Brown
December 31, 2022
Brian G helped me get into a new Malibu. Couldn't be happier. Brian was extremely helpful, and made the process stress free. Couldn't be happier. Brian was extremely helpful, and made the process stress free. More
by Jami.mccranels
Employees Worked With
Moses Khaireddin, Brian "BG" Gregory
December 29, 2022
BG has been a Great Salesman. I spoke to BG over the phone snd set up financing. BG had all paperwork and my ne Silverado all ready for me when I came in for my appointment. I spoke to BG over the phone snd set up financing. BG had all paperwork and my ne Silverado all ready for me when I came in for my appointment. More
by Chardesty13
Employees Worked With
Bobby Sternberg, Brian "BG" Gregory
December 28, 2022
Great experience. Very patient and professional. Lewis showed me everything I wanted to see. Found the truck I wanted. Thank you. Very patient and professional. Lewis showed me everything I wanted to see. Found the truck I wanted. Thank you. More
by Thomasgreene87
Employees Worked With
Lewis Russo
