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Boniface Hiers Chevrolet

Melbourne, FL

4.7
865 Reviews

800 South Harbor City Boulevard

Melbourne, FL

32901

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Showing 865 reviews

December 28, 2024

We had a great overall experience in our recent trade-in for a new 2024 1500 Silverado. The sales force guided us to the exact truck that we desired and gave us a fair and competitive offer for our trade i More

by townsse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vener
Dec 28, 2024 -

Boniface Hiers Chevrolet responded

Townsse, Thanks for the Awesome feedback which is so helpful. We're thrilled you had a great overall experience, and your business and recommendation mean so much, along with your 5 Stars!

December 18, 2024

i was sold items i didn't ask for, didn't get any paperwork to see what the final finance was until, i had to go back, when i seen the amount gmac was charging me, went back Brian remove all but th More

by rafael6780
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
matt, Brian "BG" Gregory
Dec 19, 2024 -

Boniface Hiers Chevrolet responded

Rafael780, We apologize for the time it takes for the outside company to process refunds, and I followed up immediately with our General Manager Mr. Mike Brown who stated that he had spoken to you yesterday and all will be handled, without you resorting to a lawyer, BBB or the news. Your patience is very much appreciated, and I'm quite certain you that this will be resolved for you in the near future. I'm sure Mr. Brown went over the details.

December 06, 2024

Matt Preston did a great job. Very detailed and easy to work with. Highly recommend. More

by pistol Pete
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Preston
Dec 06, 2024 -

Boniface Hiers Chevrolet responded

Pistol Pete, Thanks for the very positive rating and some nice words for Matt Preston. We think he's pretty easy to work with too… proves himself month in and month out. We appreciate your business and support!

November 23, 2024

I would say in all honesty that this is is one of the best dealerships I’ve ever used. I would highly recommend it to anybody who wanted to purchase a car service department is superb very helpful and ve More

by ianc758
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t try busy the name of the gentleman in charge of service but he was very, very helpful and I appreciate that, Bobby Sternberg, Jim O'Neill, Michael Brown
Nov 23, 2024 -

Boniface Hiers Chevrolet responded

IanC758, We truly appreciate your thoughts, business and 5 Star rating for our Chevy dealership. Your recommendation means everything to us!

November 18, 2024

Warranty declined to fix my transmission on my truck , only because I didn't get oil changes done thru their location. Which was never!! told to me when I purchased this. I had documents that oil was done More

by Karly70_2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Sternberg
Nov 20, 2024 -

Boniface Hiers Chevrolet responded

Karly70_2015, Our Warranty Forever Program is the easiest way to have a client's vehicle repaired once the manufacturer's warranty has run out. At the time of purchase we go over the simple method to keep your Powertrain Warranty intact with no mileage or time limit by doing just the manufacturer's required maintenance at the proper intervals. The customer can service with us and all records are kept at our dealership. Instead, the customer may choose to service nearly anywhere in the U.S.A, and all that is required is that they call the Warranty Forever "800" number to get an authorization. The customer acknowledges and signs off at the time of purchase that they understand this procedure. It's THAT simple! I spoke with our service director Glenn H. and he said that unfortunately you had a friend do your oil changes, which would void the Warranty Forever. .

November 06, 2024

Great service all around! !!! The sales group is one of a kind and the service department is great! More

by Thomascapozzella76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Sternberg, Michael Brown, Joy Carver, Tony Castle
Nov 07, 2024 -

Boniface Hiers Chevrolet responded

Thomascapozzella76, We appreciate you for the 5 Star rating and kind words for our Team. Thanks for your support!

November 02, 2024

Great Service! Service Advisor, Bobby Sternberg did his usual excellent job. In and out fast and done right. Thanks! More

by jda1a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Sternberg
Nov 02, 2024 -

Boniface Hiers Chevrolet responded

jda1a, So happy to read that Bobby has come through for you once again. We appreciate your business!

October 30, 2024

The dealership itself is nice and clean. Convenient location. If there is ever an issues they are usually pretty good to solve it! More

by Allison A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Sternberg
Oct 31, 2024 -

Boniface Hiers Chevrolet responded

Allison, Thanks for your positive rating and thoughts! Like our owner, A.J. says "After We Sell, We Serve", because how you are ultimately treated and taken care of is what we truly strive to excel at!

October 29, 2024

I have never been treated so well at a car dealership! First my salesman Matt Preston, went out of his way to help me get into the car i love! He went into detail with all of the new features, which are s More

by Wendy's Kia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Preston, Michael Brown, Joy Carver, Dave Jacobs
Oct 30, 2024 -

Boniface Hiers Chevrolet responded

Wendy's Kia, Its wonderful to read your excellent thoughts and see a 5 Star rating awarded to our store! Thanks for the kudos directed toward Matt, he's truly a great guy and an fantastic associate. We appreciate your business and recommendation so much!

October 28, 2024

They were fantastic! Matt Bell was so lovely to work with! No pressure, very thorough, he told us everything we wanted to know about the cars we were looking at.. we ende More

by L A Del
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Bell, Bobby Sternberg, Brian "BG" Gregory
Oct 30, 2024 -

Boniface Hiers Chevrolet responded

L A Del, So happy to see that Matt B. came through for your in a non-pressure environment. We appreciate your 5 Stars, your business of course and nice words for the store!

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