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Boniface Hiers Chevrolet

Melbourne, FL

4.7
854 Reviews

800 South Harbor City Boulevard

Melbourne, FL

32901

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Showing 854 reviews

October 21, 2024

This dealership takes a very long time to do any type of work. I have also taken my car in twice for issues that they had to run diagnostics for, and both times they were not able to solve the issue and ret More

by Dealer Has Poor Communication
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cheyenne Jackson - 0 stars, Trevor Handyside - 5 stars (both from service)
Oct 21, 2024 -

Boniface Hiers Chevrolet responded

We truly apologize for the less than satisfying experience. Sometimes with a volume of work that is more than the time allotted in a day to get completed, things take a bit longer. Again, we're sorry. Regarding the poor communication and lack of returned calls…there is no excuse (This is something for us to certainly improve on). We understand your decision not to come back, and your thoughts have been forwarded on to our General Manager and Service Director for their review. There is no name associated with this review, so we have no way to know whether it is a real review, and cannot followup.

October 13, 2024

Dropped my truck off to get my service done and Bobby was excellent he got car in and out took care of a recall and kept me in the loop with everything going on thank you Bobby More

by Clstree0965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Sternberg
Oct 14, 2024 -

Boniface Hiers Chevrolet responded

So happy to hear that Bobby was excellent, Clstree0965! Thanks for the 5 Stars and the great thoughts!

October 11, 2024

Broke down from out of town and they got us right in. We appreciate doing business with these people. Thank you do much. Steven Waidlich More

by cswaidlich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Sternberg
Oct 14, 2024 -

Boniface Hiers Chevrolet responded

cswaidlich, We're thrilled to read that you were able to get right in and situated with respect to repair of your vehicle. Thanks for the positive thoughts!

September 23, 2024

On 5/22/2024, I brought my 2017 Silverado 1500 to B-H for a 75,000 mile checkup. One of the checks involved a transmission flush and refill. The mileage in was 76,881. On 7/28/2024, while in aMcDonalds dr More

by emeisen32935
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Sternberg
September 13, 2024

Very easy process everyone we dealt with was informative and made the process a piece of cake More

by capt4ron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Preston
September 13, 2024

Drove 125 miles to this dealership and was so very pleased sales person Matt Preston worked a wonderful deal and was open to my needs and not just the sale!! Would drive twice as far for this kind o More

by 261mako
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Preston
Oct 14, 2024 -

Boniface Hiers Chevrolet responded

261mako, Thanks for the kudos for Matt P. and we sure appreciate your business and the distance that you drove!

September 11, 2024

Two hour wait time for an oil change cashiers were not friendly or helpful. They were kind of sarcastic when I asked questions. Service advisor was great. More

by william.spaur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trevor
Oct 14, 2024 -

Boniface Hiers Chevrolet responded

William.Spaur, We are happy to read that your advisor was great…but unsettled that the cashiers were not friendly or helpful. We'll certainly address this internally. Thanks for your feedback!

August 30, 2024

My experience at boniface Hiers was ourstanding like always. Greg was a great salesman and really helped in the purchase of the vehicle. Joy also was very helpful in explaining all the options I had to More

by Mark.hornung70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim O'Neill, Michael Brown, Joy Carver, Greg Rook
Aug 31, 2024 -

Boniface Hiers Chevrolet responded

Mark, thank you for the five stars and some wonderful words for Joy and Greg . We appreciate your business.!

August 30, 2024

Sebastian was great, understood my needs and pleasure to work with. Boniface - Hiers is a great dealership. More

by david.miller28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joy Carver
Aug 31, 2024 -

Boniface Hiers Chevrolet responded

David, thank you for the kind words for Sebastian and for a wonderful five star rating. We appreciate your support!!

August 26, 2024

Lamont and Brian were amazing! I wanted the new 2025 Equinox and it was "in-transit" for 3 1/2 weeks and I was updated every step of the way. Great communication & great experience More

by Allison A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamont Edwards, Brian "BG" Gregory
Aug 27, 2024 -

Boniface Hiers Chevrolet responded

We appreciate the 5 Stars Allison, and especially the kind words for Lamont and Brian. Thanks so much for your business and support!

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