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Boniface Hiers Chevrolet

Melbourne, FL

4.7
881 Reviews

800 South Harbor City Boulevard

Melbourne, FL

32901

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Showing 881 reviews

September 07, 2023

Everything went as agreed and Trevor kept me updated, great service, I highly recommend Boniface Heirs Chevrolet More

by Mschlick089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Sep 07, 2023 -

Boniface Hiers Chevrolet responded

Mschlick089, It's wonderful to hear that Trevor did such a great job for you. Thanks for the 5 Stars, your business, and for recommending Boniface-Hiers Chevrolet!

September 06, 2023

Service department was excellent and the people were helpful and friendly. Would highly recommend this dealership. More

by ulmer11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, Bobby Sternberg
Sep 07, 2023 -

Boniface Hiers Chevrolet responded

Ulmer11, Thanks so much for doing business with us and for taking time to tell all a few nice thoughts!

September 04, 2023

This was the 1st time I purchased a vehicle from Boniface Hiers Chevrolet, I live down in Palm Brach County so I never had a reason to travel so far to buy a car. At this time they were the only dealership t More

by JohnP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian "BG" Gregory
Sep 05, 2023 -

Boniface Hiers Chevrolet responded

John P, Thanks for sharing your thoughts, 5 Stars and for doing business with us. We appreciate you making the drive from Palm Beach County, and it's wonderful to hear that Brian G. was so helpful and genuine.

September 03, 2023

EXTREMELY HORRIBLE EXPERIENCE So if I could give zero stars I seriously would after the experience I had with this dealership. So two days ago going to visit another dealership and leaving with a poor ta More

by Chrisc192
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt Bell
Sep 13, 2023 -

Boniface Hiers Chevrolet responded

Chris, We can only apologize for the experience you describe... it's certainly not the way we want our clients to feel, and it's not the type of review that we typically get by any means. Sorry again that your visit wasn't more pleasurable.

August 31, 2023

Helpful, nice, pleasurable, understanding and willing to work with you. Enjoyed all of the staff. More

by rashondam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Brown, Joy Carver, Dave Jacobs, Gio Ross
Sep 01, 2023 -

Boniface Hiers Chevrolet responded

Rashondam, Thanks so much for the kind words regarding your experience with our Team!

August 30, 2023

Trevor was prompt and helpful and add fifteen words makes me opt out of surveys More

by pcconner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Aug 30, 2023 -

Boniface Hiers Chevrolet responded

pcconner1, Thanks for the very positive rating and good thoughts for Trevor!

August 29, 2023

Took my SUV for service and Bobby was great. He always goes the extra step to please his customer. I recommend Bobby for when you need service done. More

by elsid4ever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Sternberg
Aug 30, 2023 -

Boniface Hiers Chevrolet responded

elside4ever, Your recommendation of Bobby S. sure means so much. Thanks for your business and your thoughts plus 5 Stars too!

August 28, 2023

Terrible service department, I recommend NOT to service your car there or do business with Boniface-Hiers Chevrolet. The wait to bring my car in for service was 2 weeks. It took another 9 days for my More

by dave slaughter
Service Time
Recommend Dealer
No
Employees Worked With
Bobby Sternberg
Aug 28, 2023 -

dave slaughter responded

Great feel good response, I’m sure you give out a lot of them. Thanks for nothing

Aug 30, 2023 -

Boniface Hiers Chevrolet responded

In researching this review with our Service Director, Glenn H., he stated that we replaced a front sensor in this customers vehicle and never did anything with his doors. The customer picked his vehicle up and called us 2 days later stating his door lock did not work, and that we broke it. We informed him that we did nothing to his doors and obviously it was working when he left the dealership ....and that we would be happy to take a look at it for him. The customer chose not to set an appointment due to the fact that our scheduling was a week out. For that, the customer was upset and hung up on our service manager Tim W. We are sorry to hear that the customer had a problem with his door lock, however we were not able to have a look at it due to the client hanging up rather than scheduling to have it inspected.

August 23, 2023

Excellent service by Bobby Sternberg. Service completely much faster than anticipated. I highly recommend him! More

by Leians
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Sternberg
Aug 23, 2023 -

Boniface Hiers Chevrolet responded

Leians, Thank you for the very positive rating and some excellent feedback and recommendation of Bobby as your service associate!

August 23, 2023

Trevor was great kept me updated on my vehicle very polite definitely recommend as a service advisor More

by Rangers1993diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Aug 23, 2023 -

Boniface Hiers Chevrolet responded

Rangers, Thanks so much for your business and a 5 Star rating for Trevor and our store as well!

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