Boniface Hiers Chevrolet
Melbourne, FL
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I took my truck in for the transmission shifting hard on the first shift of the day. They kept It 9 days and only started working on it on day 8. After they did the work they took it for an unnecessary tes the first shift of the day. They kept It 9 days and only started working on it on day 8. After they did the work they took it for an unnecessary test drive since the engine needed to be cold to feel the hard shift. After I explained this I was told they would keep it another night and try again in the morning. I was happy with that. The next day I get a message they went on another 10 mile test drive that was unnecessary to feel the first shift. Seems like the wanted to waste my gas. I get my truck back covered in bird crap. The steering was loose and there was my items in the floor and my mpg was also much lower than when I dropped it off indicating someone driving it much harder than necessary. I don't feel this is a good dealership anymore and no longer feel safe leaving my vehicle here. Question everything service tells you. More
Josh and the rest of the team was nothing but excellent throughout the buying process! The whole dealer team went the extra mile for me and I appreciate all of them. Probably the best new car buying experi throughout the buying process! The whole dealer team went the extra mile for me and I appreciate all of them. Probably the best new car buying experience that I’ve had in 35 years of buying cars! More
Great Service today. Jessica was outstanding. She got me checked in and not long after. She came and said I was ready to go. This is the second time dealing with her. So Jessica was outstanding. She got me checked in and not long after. She came and said I was ready to go. This is the second time dealing with her. So very professional. Fourth time in for service and always meets my expectations. Thanks Everyone More
Took my Equinox in for oil change and tire rotation. Excellent service work. My service advisor Christine was over and above a true and dedicated professional. Very knowledgeable for only being in that Excellent service work. My service advisor Christine was over and above a true and dedicated professional. Very knowledgeable for only being in that position for a couple of years. This girl deserves a raise. She even offered me a free hand car wash which I gladly accepted. Even the car wash guy who bought my vehicle back to the service area was nice. To the owner, you are very fortunate to have these people working under your roof. More
Christine Pulice was great to work with, very knowledgeable and kept me updated on the progress of my vehicle and also took care of my rental car needs in this emergency situation. She is definit knowledgeable and kept me updated on the progress of my vehicle and also took care of my rental car needs in this emergency situation. She is definitely an asset to Boniface-Hiers Chevy. Thanks again Christine for the help. More
Excellent service. Christine looked into my maintenance coverage before she sat down with me. To my surprise I got more service than expected. She was wonderful. Ver Christine looked into my maintenance coverage before she sat down with me. To my surprise I got more service than expected. She was wonderful. Very satisfied with service. Thank you. More
Jessica in the service advisor team was great! She gave me all updates in a timely manner,provided excellent service ; the service team ,dealership sales person Lewis, and all managers were profes She gave me all updates in a timely manner,provided excellent service ; the service team ,dealership sales person Lewis, and all managers were professional and really helpful, this is my second vehicle I buy from Boniface Hiers group, this experience was so good that you gained a customer for life.Thank you Boniface Hiers Chevrolet!! More


