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Bondy's Nissan - Service Center

Dothan, AL

4.7
420 Reviews
Call Service Center (334) 794-6736

420 Reviews of Bondy's Nissan - Service Center

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July 03, 2023

The service rep was prompt, efficient, and thorough in handling my need, Only problem was Nissan not having the required key blank. More

by NORBILVENTURESLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with the Service Department and do not recall the gentleman's mane.
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Jul 10, 2023 -

Bondy's Nissan responded

Thank you for taking the time to leave us a review. We do apologise for not having the key blanks for the repair. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Brittany Martin, Owner Loyalty Manager

Jul 11, 2023 -

NORBILVENTURESLLC responded

Hi Brittny! The key blank was not the responsibility of Bondy's Nissan as it was ordered at the same time as the fob. Service for the arrival of the fob was exceptional - two days. It is Nissan NA that is at fault. Something as simple as a key blank should not be a supply concern for the mother company, I would think. All is well with me with respect to Bondy's Nissan with the exception of my missing Kayson, but I am happy for his progression with Bondy's. Awaiting notification of the arrival of the blank by my new service advisor, Paul, or another person. Have a blessed day. Bill .

July 02, 2023

Good experience. The personnel were courteous and professional. Service was performed in a timely manner. More

by GDUKE9289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mckynzie Pybus
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Jul 06, 2023 -

Bondy's Nissan responded

We are happy to hear you had good experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Brittany Martin, Owner Loyalty Manager

July 02, 2023

Bondies always comes through with good timely service. I was in and out in less than 1 hour. More

by RONZ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2023 -

Bondy's Nissan responded

Our team strives to deliver a quick and efficient experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! -Brittany Martin , Owner Loyalty Manager

July 02, 2023

Excellent staff and service. Always friendly and professional. It’s the only place that works on my vehicles. More

by CGILMER37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Carroll and Ryan Shelley are excellent!
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Jul 06, 2023 -

Bondy's Nissan responded

Thank you so much for taking the time to leave this review. We are honored that you trust your vehicle to us to maintain. As always, we are here is you have any questions or concerns. -Brittany Martin, Owner Loyatly Manager

July 01, 2023

No complaints. Everyone courteous. I can’t wire 15 words because I only type with 1 finger. More

by IWORKFORGOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2023 -

Bondy's Nissan responded

Thank you for taking the time to leave us a positive! Our team here at Bondy's Nissan appreciates it. We look forward to working with you in the future! -Brittany Martin, Owner Loyalty Manger

June 29, 2023

It was great. Loved our car salesman. And I love my car! Everyone has been very helpful! More

by ASHLEYS2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Duncan mills
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Jul 05, 2023 -

Bondy's Nissan responded

Thank you for your feedback Ashley! We are so happy to hear you are loving your car and had a great experience! We're here anytime you need us. - Mary Baker, Customer Service Manager

June 28, 2023

I paid 241 dollars for two keys. Other service functions are also very pricey. Could shave been more reasonable More

by GLOVERING70
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bruce Kilgore
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2023 -

Bondy's Nissan responded

Thank you for taking the time to leave us a review. We are happy we were able to get those keys made for you. If there is anything else we can assist you with in the future feel free to reach out. -Brittany Martin, Owner Loyalty Manager

June 27, 2023

The Service Department has superior customer service and has always been the highlight of Bondy’s Nissan More

by JMFORRESTER67
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Corey
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Jul 06, 2023 -

Bondy's Nissan responded

Thank you so much for the kind comments. We are looking forward to sharing your comments with the team! If there is anything we can do for you before your next visit please feel free to reach out! -Brittany Martin, owner Loyalty Manager

June 26, 2023

Listens to the customer. The fixed my issues. They gave good feedback on the issues the service that my vehicle came in for More

by KEARABEATY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bruce Kilgore
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2023 -

Bondy's Nissan responded

Thank you so much for taking the time to leave us this review. We appreciate your positive feedback and look forward to your next visit. -Brittany Martin, Owner Loyalty Manager

June 25, 2023

Courteous personnel Cleanliness of facility. Promptness of help and service. Waiting area was pleasant and neat. More

by SUEREGISTER
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bruce Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2023 -

Bondy's Nissan responded

Thank you for taking the time to leave us this positive review! We look forward to sharing this with the team. -Brittany Martin, Owner Loyalty Manager

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