Bondy's Ford

Service, Unsatisfied Maintenance I brought my car into Bondy's Ford for service concerns with an appointment on March 28, 2016 at 7:30 am. My service provider was Lori. My car was not I brought my car into Bondy's Ford for service concerns with an appointment on March 28, 2016 at 7:30 am. My service provider was Lori. My car was not serviced at the schedule appointment time. After talking with Lori later that day, I was told that they found the issues concerning my car and that my car wouldn't be ready until 2:30 p.m. the next day. I called Lori to check on my car Tuesday and I was told it was ready for pick up at 10:30 a.m. that morning. I picked my car up and drove it home Tuesday. I had not driven the car until Wednesday morning. When I moved my car Wednesday I noticed the issue in which I brought my car in for service was not fixed. I called Lori and explained the problem, and she advised me that it was probably some oil the mechanic left behind that he didn't clean well and for me to bring the car back and they will take care of it. I drove my car back to Bondy's Ford and waited for them to check the leak. After waiting, I was told by Lori that my car checked out fine and that I was good to go. I start my car and heard a noise that it has never made before I turned the car off and gave the key back to Lori. I told Lori and the service guy my car drove fine until I brought it in to be serviced. The service guy took my keys and started my car and he said he didn't hear anything, and that if I had any problems to bring it back. I got in my car and headed straight home, and as I was driving my car it started to lose power, jerk, and hesitate. Soon as I got home, I looked under the hood of my car to see what they have done when I noticed some parts on my car was not connected. I was furious, I called Bondy's Ford and asked to speak to Roy. I told him how unsatisfied I was with the work done on my car, and how I was charged for work that wasn't necessary and not taking care of the issues that I brought my car in for. Roy took my name and number and told me that someone will be getting back with me and I haven't heard anything since then. J. Smith More

Buying anew mustang Kenny is a great salesman that makes you feel at home . and all of the staff at bondy's ford thanks for great buying experience buying a new mustang Kenny is a great salesman that makes you feel at home . and all of the staff at bondy's ford thanks for great buying experience buying a new mustang More

Service, repair on my Lincoln. Although my experience yesterday at Bondy's (headed up by Matt) was exceptional, I can't give 5stars for this reason. I had my car in twice (probably Although my experience yesterday at Bondy's (headed up by Matt) was exceptional, I can't give 5stars for this reason. I had my car in twice (probably 6mobths earlier)for a noise I kept hearing. Although several drivers tried to hear it on,y one did. So if bourse I thought Great now I can get it fixed. That didn't happen because apparent they could not find the problem on the other two occasions. I could still hear it off and on but didn't go back. I kinda felt like I was a pain to them. I can say I was upset after the second time because I obviously knew something was going on and it made no sense to me that they found nothing and I thought who would spend their time in a service dept if they didn't have too. Anyway I actually want to praise the entire team today for the prompt and efficient manner in which they handled my repair. Matt was professional, listened to me ( he actually heard what I had to say) and was very honest and forthright. He is truly an asset to Bondy's. I have no idea if he was there before but I would guess not. Or maybe he was off the times before. I did not feel the service was the same at that time. I really appreciate honesty and integrity. Thank you all. I could not have gotten any better service this time. Matt you are awesome!!!?????? Thanks again, Mrs S Hicks. 3-18-16 More

Purchase New Truck Purchased a new F150 today January 18, 2016. Mr. David Clark is very professional in his salesmanship. Everything was handled in a manner to complim Purchased a new F150 today January 18, 2016. Mr. David Clark is very professional in his salesmanship. Everything was handled in a manner to compliment the dealership. This is not my first dealing with Bondy. I will be a repeat customer. William Hamill Farms, Inc. Dawn Hamill, CEO More

Greg Tomlin is the bomb!!! Bondy's Ford y'all are awesome We had a great experience with Bondy's Ford. I found my car on the internet. I sent a message to Rickie Withrow and he set me up with a time to look a We had a great experience with Bondy's Ford. I found my car on the internet. I sent a message to Rickie Withrow and he set me up with a time to look at the car. The next day we brought it home. Thank you Bondy's Ford for accommodating me and especially listening to all my wants!!!! The Lawrence Family More

Susan Brazell Smith-great salesperson!! We've been doing business with Bondys through Susan Brazell Smith for years. My husband was looking for the perfect farm truck and she found it! We've been doing business with Bondys through Susan Brazell Smith for years. My husband was looking for the perfect farm truck and she found it! More

Amazing customer service Robert Clark and Chris the finanace manager went ABOVE AND BEYOND helping to out me in a gently used 2014 Mustang. If they bent over this hard and wor Robert Clark and Chris the finanace manager went ABOVE AND BEYOND helping to out me in a gently used 2014 Mustang. If they bent over this hard and worked this hard for me, I cannot inagine what they could do for you and your situation. Absolute top notch men! Trustworthy, honest, up front men. Words you don't hear often together in the car business. I promise you, you will not feel pushed, harassed, or forced to make any decisions mot in your best interest. I am beyond pleased with both of these men. Thank you! More

Genius at work Never bought anywhere else!! Mark Webster has helped us for 25 years. My children my husband and myself all drive Bondys vehicles because of Mark. Our Never bought anywhere else!! Mark Webster has helped us for 25 years. My children my husband and myself all drive Bondys vehicles because of Mark. Our most recent purchase was a 2014 F150 only problem we wanted leather so Mark had leather put in and made sure we got the best value for our trade in, a 2001 F150. So we bought it and couldn't be happier! We consider Mark a good friend and he has always been available if there were any concerns!! Find him if you are in the market for a new car he shoots straight no b/s More

Great Experience! I purchased my 2012 Ford Edge almost two weeks ago and I love it. My salesman, Tony Ross, was excellent. Very knowledgeable and helpful. He helped me I purchased my 2012 Ford Edge almost two weeks ago and I love it. My salesman, Tony Ross, was excellent. Very knowledgeable and helpful. He helped me to sync my phone with the system and answered all my questions. Highly recommend him. More

ALWAY RECIEVED GREAT SERVICE AND THE SERVICE PERSONNEL GREAT BECAUSE I CAN CALL AND MAKE AN APPOINTMENT WITH CONFIDENCE THAT THE WORK WILL BE COMPLETED PROFESSIONALLY AND CORRECTLY THE FIRST TIME. THE SERIVCE BECAUSE I CAN CALL AND MAKE AN APPOINTMENT WITH CONFIDENCE THAT THE WORK WILL BE COMPLETED PROFESSIONALLY AND CORRECTLY THE FIRST TIME. THE SERIVCE PERSONNEL ARE ALWAYS PLEASANT AND HELPFUL. More