Bomnin Chrysler Dodge Jeep Ram

Fue muy atencioso y muy profesional. Cautivo el Valente, y supo cerrar el negocio. Muy eficaz. Excelente profesional. Cautivo el Valente, y supo cerrar el negocio. Muy eficaz. Excelente profesional. More

I leased my Jeep Grand Cherokee with Planet Dodge and am very happy with my experience. The whole process from the negotiation to closing was pretty easy and smooth. Even though the price for leasing is abs very happy with my experience. The whole process from the negotiation to closing was pretty easy and smooth. Even though the price for leasing is absolutely outrageous now, Sandor worked out the numbers making it possible for me to get the car I wanted. And Raymond was incredibly professional, honest, helpful and ethical providing all the information I needed and assisting my husband looking for other cars for himself while my paperwork was getting done. We will definitely be coming back to lease my husband’s car soon and we plan to stick with them for our future upgrades. I highly recommend them, look for Sandor and Raymond!!! More

I dropped off my truck on May 24th due to my car not turning on. I was being told that I would have my truck looked at in a few days due to cars being serviced ahead of me. I was completely reasonable a turning on. I was being told that I would have my truck looked at in a few days due to cars being serviced ahead of me. I was completely reasonable and understood. I followed up everyday to make sure I wasn’t forgotten about due to the reviews about this dealership leaving customers cars on the lot for weeks on end. After one week of waiting I was told I was next and that my car was being worked on. I showed up to the dealer and it was sitting outside in the same spot where it got dropped off. I went inside to find out what was going on and the attitude they had towards me was as if they didn’t care. The dealer does not provide loaners and I was wasting time and money using my wife’s car and getting rides to work. If I was at least told a realistic time frame I would have planned accordingly no matter how long it took. When my car finally made it into the shop after speaking to the service manager, my truck was sitting in the shop without being worked on due to a fuel pump not being available at the dealership. This is understandable and I had no problem with it. I was told my car would be ready on Monday morning on June 14th because the person assisting me who was in charge of my car mentioned that he wanted to make sure the fuel pump was installed correctly before I received the car. When the day came to pick the truck up I took it to put gas the next day, and gas was leaking everywhere all over the back of the truck and splashing everywhere due to the fuel pump not being installed correctly. The inside of my cabin smelled like gas, I had gas on my shirt and shoes. I was on my way to drive to Jacksonville from Miami and had to drive back to dealership on June 15th to tell them that they installed my fuel pump incorrectly. When I arrived there wasn’t much urgency and felt as if I were a joke. I am very reasonable and understand mistakes happen, but after leaving my truck at a dealership for more than 3 weeks you would think that the technician would properly install a fuel pump. The person assisting me in the service department called the technician and they started working on my car in the drive way which was strange before they finally took it to the back to be inspected before handing it off to me. This is a safety issue and that entire service department should be inspected before performing any service on cars. I was then given a $50 certificate to fuel my truck up. Which I appreciated, but felt as if it was not enough. I was willing to let them know that it was okay and I’d make sure to leave a positive review because I know mistakes happen. Unfortunately, what prompted me to write this review was the fact that I went to do an oil change at a different Ram dealership after my road trip on June 17th. When I provided them my information they were not able to find anything associated with my phone number. When they finally found my profile through my vin number they noticed that this dealership changed one letter in my email and one number on my phone number in order for me to not receive a survey. This is a shady business practice and I cannot believe that after letting them know that I was understanding and I would leave a positive review they still had the audacity to do this. I was really avoiding writing this review but people need to know of what goes on in this dealership. It is unfortunate but true. I will not be coming back. More

I had a great experience overall. They were all courteous and efficient, from start to finish. They were all courteous and efficient, from start to finish. More

Car was delivered on time and as promised. Walked me through car features and aspects of changes to the model Walked me through car features and aspects of changes to the model More

Planet Dodge is a great dealer with a lot of options/good inventory! Sandor did an excellent service guiding us to the best deal! inventory! Sandor did an excellent service guiding us to the best deal! More

Great dealership. Took care of all my needs I highly recommend. Sandor Santos was Awsome. This will be my Jeep home Took care of all my needs I highly recommend. Sandor Santos was Awsome. This will be my Jeep home More

Clean, quiet environment. Dealership staff is friendly and accommodating. Always looking to fulfill customer needs. Dealership staff is friendly and accommodating. Always looking to fulfill customer needs. More

Everyone was very kind and willing to help. The car selection was very vast and Sandor helped us to find the perfect car. They make the paperwork side of things seamless, easy and stress free. The car selection was very vast and Sandor helped us to find the perfect car. They make the paperwork side of things seamless, easy and stress free. I was happy to come back as a returning customer and highly recommend to anyone looking for a car dealership/car salesman. More

I had the best experience at the Planet Dodge in Doral. My salesman, Sandor Santos was the BEST! He went far and beyond to look for what we wanted and offered the best deals and services. I have never had My salesman, Sandor Santos was the BEST! He went far and beyond to look for what we wanted and offered the best deals and services. I have never had such a good experience in any other car dealer. I highly recommend Sandor Santos!!! And all the team at Dodge Doral. More