Bomnin Chrysler Dodge Jeep Ram
Miami, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I recently purchased a new Alfa Romeo from Planet Dodge/Alfa Romeo. The sales team led by Sandor Santos and his business office were outstanding ! I was able to trade in a used vehicle and purchase t Dodge/Alfa Romeo. The sales team led by Sandor Santos and his business office were outstanding ! I was able to trade in a used vehicle and purchase the new car in less than two hours. Everyone went out of their way to assist me with the sale and they dedicated themselves to my comfort and spent the time to help me learn about my new car and it’s features! More
Terrible service. The dealership has had my Pacifica for 3 weeks and no diagnosis. I asked when will I receive my car back and it's like I'm speaking a foreign languag The dealership has had my Pacifica for 3 weeks and no diagnosis. I asked when will I receive my car back and it's like I'm speaking a foreign language. The worst service experience I have ever received. More
I would like to think Dodge planet for the great customer service and the well welcome that they gave us at the dealer especially Vladimer Rivas he answered all our questions and he made us feel we customer service and the well welcome that they gave us at the dealer especially Vladimer Rivas he answered all our questions and he made us feel welcome thank you Vladimer for the excellent service that you provided us Will do business again thank you sincerely Miriam/ and Luis More
Return customer, same sales associate Sandor Santos, great working with him and sales manager Robert. They worked hard to make me happy with my purchase great working with him and sales manager Robert. They worked hard to make me happy with my purchase More
I first contacted Sandor via text, and he was very responsive and helpful. He helped me find exactly what I wanted. When I came to drive test the car, everything was ready for me. He guided me through responsive and helpful. He helped me find exactly what I wanted. When I came to drive test the car, everything was ready for me. He guided me through the whole purchasing process and made sure everything was fine with the car even after I purchased it. I highly recommend Planet Dodge and Sandor More
On July 13th, 2023, I entrusted my brand-new car to Planet Dodge Chrysler Jeep Ram for a routine oil change service. Little did I know that this decision would lead to a nightmare scenario. Several hou Planet Dodge Chrysler Jeep Ram for a routine oil change service. Little did I know that this decision would lead to a nightmare scenario. Several hours later, I received a call from them informing me that my car had been involved in an accident within their premises. To say that I was shocked and devastated would be an understatement. To compound my frustration, the dealership adamantly refused to acknowledge the incident in writing or via email, conveniently avoiding any accountability for the damage caused. Their refusal to take responsibility for the crash, despite it occurring within their premises during their service, is simply unacceptable. Furthermore, when I requested the necessary insurance information to address the issue, they blatantly refused to provide it, leaving me in a state of helplessness. This lack of transparency and cooperation only exacerbated my mounting frustrations. What was even more appalling was the treatment I received from the staff at Planet Dodge Chrysler Jeep Ram. Their demeanor was hostile, aggressive, and utterly disrespectful. As a valued customer, I expected to be treated with courtesy and empathy, especially given the circumstances. Instead, I was met with disdain and a complete disregard for my concerns. It is truly disheartening to witness how a dealership can treat its clients in such an appalling manner. The lack of responsibility, refusal to rectify the damage, and the deplorable treatment I endured have shattered my faith in the professionalism and integrity of Planet Dodge Chrysler Jeep Ram. Based on my experience, I cannot in good conscience recommend this dealership to anyone. Their negligent behavior, unwillingness to address the issue, and disrespectful treatment of customers are simply inexcusable. It is deeply regrettable that a dealership that should have been a source of trust and reliability has instead left me feeling utterly disappointed and disheartened. More
Great dealer very professionals, if you need help just contact them and ask for Sandor’s he’s very helpful and professional on any issues that you need, service, sales or anything else you ask for him. I’ contact them and ask for Sandor’s he’s very helpful and professional on any issues that you need, service, sales or anything else you ask for him. I’m customer receiving services since 10 years already. Good people you won’t be disappoint. More
Vladimir’s incredible customer service made this entire experience a positive and memorable one! Vladimir’s kindness and professionalism made me feel like part of the “Jeep Family. “ I would highly recomme experience a positive and memorable one! Vladimir’s kindness and professionalism made me feel like part of the “Jeep Family. “ I would highly recommend asking for him if you are interested in obtaining a vehicle at Planet Dodge. More