Bomnin Chevrolet West Kendall
Miami, FL
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We had no problems with the sales team and negotiating a price and then we had to sit there for almost FIVE HOURS to actually purchase the vehicle. I don't know what took so long to be able to meet with the price and then we had to sit there for almost FIVE HOURS to actually purchase the vehicle. I don't know what took so long to be able to meet with the finance person and sign the paperwork, but it is ridiculous that a customer has to sit around in the showroom and wait FIVE HOURS. We were not the only customers that day that was there for several hours just waiting to purchase our new vehicles. Then when we finally got to the office to sign our paperwork the finance person was the most unfriendly and unhelpful person. He acted as if we were keeping him from doing ANYTHING else other than helping us. He didn't explain any of the forms he wanted us to sign, he just pointed out to initial or sign here. When we did ask about a form he would give a VERY BRIEF description about the form and behave as if our questions were completely annoying him. When we finally finished that "painful" and uncomfortable task we had to go to the cashiers window. She was friendly, but seemed completely unorganized and that also took a VERY LONG time. I could not wait to get away from that dealership and I will NEVER purchase a vehicle from Bomnin Chevrolet again! More
Nunca lleven su carro a este dealer, el servicio es horrible, la atencion cuando llevas tu carro a reparar es horrible, hable con el manager de venta y el de servicio y todos me dan fecha de entrega q horrible, la atencion cuando llevas tu carro a reparar es horrible, hable con el manager de venta y el de servicio y todos me dan fecha de entrega q no cumplen, mi carro ya lleva 2 meses en el dealer y ni tan siquiera un carro rentado, llevo 5 carros comprados en ese dealer y nunca mas comprare ni arreglare mi carro ahi, bonmin de la 152 More
Scheduled a time, greeted with a smile by Manuel Rodriguez, at the West Kendall Bomnin location. Received a follow up welcome by Izzy, the initial contact. Manuel was informative and pleasant. Wa Rodriguez, at the West Kendall Bomnin location. Received a follow up welcome by Izzy, the initial contact. Manuel was informative and pleasant. Was able to get us in our budget. Great experience! Would definitely recommend. More
LIARS AND UNTRUSTWORTHY $#@&! USING classic bait and switch tactics! I had a trucar quote for two cars on their lot. Called and spoke to Luis and he said the price was good an USING classic bait and switch tactics! I had a trucar quote for two cars on their lot. Called and spoke to Luis and he said the price was good and both cars were on the lot. He later changed his mind and said one was in dadeland and offered to get it but the the one I really wanted to see was on his lot and he went and saw it - later confirmed vis txt as - see screenshots. I even specifically told Luis that I would be pissed and walk out if when I got there the car was gone. I get to the dealer and he is not there. I asked for the manager, Richard, and he then says the car was sold yesterday. He apologized and said he would get another car and match the price. RICHARD PROMISED HE WOULD MAKE IT RIGHT. He even told me he had asked Luis to leave early because he made a customer earlier that day drive from Orlando for a car they didn't have. After 2.5 hours they finally came back with a price over 3k my original price. I left. Classic bait and switch car dealer tactic. They tell you the car is on stock, promise it's on the lot, then tell you it just sold. More
This is my third car from this dealer. Thanks to Alejandro Milian the salesman. I always shop around but ended buying here. Bomnin has best prices in town. Thanks to Alejandro Milian the salesman. I always shop around but ended buying here. Bomnin has best prices in town. More
I purchased a vehicle, which I made clear was for export. They said this was not a problem as they did many export sales. Once the purchase was complete it was nothing but a hassle to get even a receipt fo They said this was not a problem as they did many export sales. Once the purchase was complete it was nothing but a hassle to get even a receipt for the payments I made. It really soured what was otherwise a smooth experience. More
My experience with the service department was horrible. There was no communication with me about the whole process that was supposed to take 2 days and ended up taking 2 long weeks without a loaner (said t There was no communication with me about the whole process that was supposed to take 2 days and ended up taking 2 long weeks without a loaner (said they did not offer that service any longer) even though there is plenty of loaner from Bomnin on the streets. Had to call several times to keep track of the service process sometimes with no answer at all or I was misinformed most of the times. More