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Bomnin Chevrolet Manassas - Service Center

Manassas, VA

4.0
1,868 Reviews

1,868 Reviews of Bomnin Chevrolet Manassas - Service Center

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July 12, 2021

I have been using Bomnin Chevrolet for the past three to four years for all of my service needs. The staff in the service department is friendly and I am very satisfied with the level of work performed on More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rivera
July 11, 2021

I made an appointment based off of being told the service would be done in 30 minutes. When I arrived I was told it was going to be at least and hour to two hours. Not very good customer service. More

by Linda_k_jones1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember was a male , Rosa Rivera
Jul 11, 2021 -

Linda_k_jones1 responded

There seem to be no respect for customers time. I was told half an hour and I allotted an hour during my lunch. The only reason I got out of there within 45 minutes was because I became upset with the person that I spoke to on the phone.. And told him he was the one that told me him he was the 1 that told me how long this service would last not an hour and a 1/2 asked not an hour and a 1/2 or 2 hours. Respect need to be given to a client's time. if they didn't have time to do the service then don't schedule the service then don't schedule it.

July 11, 2021

Quick and efficient oil change and tire rotation. Was told of a minor leaking shock absorber that might need to be replaced in the future. More

by ravens4me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rivera
July 10, 2021

I dropped my 2019 Chevrolet Silverado for an oil change and state inspection. The team, especially Alberto did a phenomenal job! Ive had one not so good experience in the past which had me taking my truck More

by LUISKUGLITSCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto/ Albert, Rosa Rivera
July 10, 2021

Alberto was very good in keeping us informed with what might be the problem with the vehicle and the cost of fixing the problem . They were nice enough to give me a loaner while they looked for the proble More

by Cdelliott55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Case, Rosa Rivera
July 10, 2021

Staff is always ready to help in any way they can. Service is scheduled quickly and work is completed as promised. Work has akways been perfect. Communication is excellent. More

by LINDAKETTNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Urias, Rosa Rivera
July 09, 2021

Pretty pricey but it was ok service. I willCome back if Pretty pricey but it was ok service. I will Come back if I have to whenever the car needs to get checked out again later More

by johntarver10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rivera
July 09, 2021

Very poor customer service in service department and even don’t know what to do/ full of excuses, I am about to cancel my service contract with them. More

by KOHSHANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ahmed Assaad
July 07, 2021

Went here for my first vehicle safety inspection and emissions test (as I am moving to the area). Process was fairly straightforward and simple. First come first serve only for these services so the wai More

by hub583
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rivera
July 07, 2021

I can count on good and very Courteous service and always with a smile. I had a cast on my right foot and bill case took exceptional care to get me in and get me out without any hesitation and any pro More

by TJAMES1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I work with bill case whenever I need anything done to my Colorado. He is always one step ahead and make the service enjoyable instead of a dread to go to I appreciate his courtesy and I appreciate him taking care of me
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