Bomnin Chevrolet Manassas

Service Debacle Have a Catalytic Converter problem but the mechanics “DID NOT” hear the obvious sound coming from under the hood, so we were told that if they don’t h Have a Catalytic Converter problem but the mechanics “DID NOT” hear the obvious sound coming from under the hood, so we were told that if they don’t hear it then nothing can be done even though the service writer heard it. Then the service writer proceeds to tell my son (I bought him this car for college graduation) to just drive it until check engine light comes on then bring it back. Huh!!! You mean make my entire day about getting the check engine light to come on and bring it back where he has to be be without the car another, Miss more work and cross his fingers that the “Geniuses” figure it out, only if the light stays on after you turn the car off!!! Things that make you go hmmmmmm!!!!! The background on this problem is he heard a noise, at 42000 miles, so he took it to Chantiiy Automotive in Chantilly VA, a very repretable shop and they found the crack in the converter but advised him to take the vehicle to the dealership since it’s a warranty issue. We did and that’s when the fun begins. Had to wait 5 days for an appointment and leave the car all day and never got a call to say there was nothing wrong with the car until we called just before 5 pm. Such BS, it made me sad because I felt I was at a Ford Dealership. I’m a BIG GM GUY but this left a bad bad taste in my mouth. I own a Paving & Concrete Company & want to add more GM trucks to my fleet but this experience didn’t help the cause. I have bought 10 vehicles in the last year in a half with 1 being GM, my 2017 Denali Pickup. This is an amazing truck but these bush league employees are hurting the Chevrolet Brand. Marty Small More

Renewing My Faith I had a bad experience when the dealer ship was under the last owner when I bought my car. Decided to give them another try. Adam was wonderful and I had a bad experience when the dealer ship was under the last owner when I bought my car. Decided to give them another try. Adam was wonderful and answered my questions concerning service that my Cruz would need in the future. I felt as if I mattered which I did not previously. Keep up the good customer service. More

excellent overall experience from Muhammad Shaikh Our goal was to get a good car at a good price in as short of time possible and they made it happen. Everyone we came in contact with was really help Our goal was to get a good car at a good price in as short of time possible and they made it happen. Everyone we came in contact with was really helpful and personable. The process was easy and painless. We could not be happier with our experience. We want to Thank Muhammad Shaikh for all of his help and friendly service. James Cubbage , Austin Chamness also made the experience easy. our You have a good bunch of guys over there and we will recommend the dealership to friends and family. Thank You All. More

Great Experience This was one of the beast experiences I have have had buying a new car. I was able to elect what I wanted and Keith Kramer was very patient and profes This was one of the beast experiences I have have had buying a new car. I was able to elect what I wanted and Keith Kramer was very patient and professional during the time we were together. Will definitely recommend this dealership, Keith. I will be back again with no hesitation. More

Excellent I had a good experience buying Nissan Murano 2017 , sales person Charlie Lehner was very professional and friendly .Highly recommended doing business I had a good experience buying Nissan Murano 2017 , sales person Charlie Lehner was very professional and friendly .Highly recommended doing business with them , very satisfied, great service ,will buy again .Les . More

Awesome They were extremely helpful, friendly, and professional. I will definitely recommend this dealership to others and be back again in the future with me They were extremely helpful, friendly, and professional. I will definitely recommend this dealership to others and be back again in the future with me and my family for their new car purchases More

Best vehicle purchase experience Ed Dennington was a pleasure to work with. Very knowledgeable and placed no pressure on my decisions. Was very patient with my questions and testing d Ed Dennington was a pleasure to work with. Very knowledgeable and placed no pressure on my decisions. Was very patient with my questions and testing different cars. Again, excellent More

sales The show room was a clean and nice, also there was a great selection of truck to pick from, My sale consultant Randy Green is out standing to work wit The show room was a clean and nice, also there was a great selection of truck to pick from, My sale consultant Randy Green is out standing to work with and would return and buy from Randy Green only. More

Very Professional Ed was very responsive and knowledgeable. He answered all of my questions. I will be back soon to buy a car form him. Best customer experience! Ed was very responsive and knowledgeable. He answered all of my questions. I will be back soon to buy a car form him. Best customer experience! More

pleasant sales man was very responsive and knowledgeable. finance coordinator was friendly and very knowledgeable as well. overall experience was good. w sales man was very responsive and knowledgeable. finance coordinator was friendly and very knowledgeable as well. overall experience was good. would recommend to friends and family. More