Bomnin Chevrolet Manassas

Great Advisor Saleah was very polite, and was able to help us with a test drive. She understood my plan and her manager James was also helpful. Saleah was very polite, and was able to help us with a test drive. She understood my plan and her manager James was also helpful. More

EXCELLENT SERVICE from Hassan Abdelqader!! Hassan Abdelqader was the one who helped me getting my first car and he made it sooo much easier than i ever thought! I would come back to him in the Hassan Abdelqader was the one who helped me getting my first car and he made it sooo much easier than i ever thought! I would come back to him in the future!!!!! More

Exceptional experience I went to Manassas Chevrolet to get s new car! My experience was exceptional!!!! Everyone was very helpful and knowledgeable. Austin was an awesome sa I went to Manassas Chevrolet to get s new car! My experience was exceptional!!!! Everyone was very helpful and knowledgeable. Austin was an awesome salesman and the management Team was great! I would definitely recommend everyone go to Manassas Chevrolet if looking for a new or used car!!!!!! More

Service was great! Great customer service! Made the car buying experience great for a first timer!!!! Definitely will be back!!! Very knowledgeable and kept us up to dat Great customer service! Made the car buying experience great for a first timer!!!! Definitely will be back!!! Very knowledgeable and kept us up to date on the status of our purchase. Thanks for the excellent service! More

Excellent Saleswomanship with Edisha! Edisha is a genuinely attentive person when listening to our needs in a truck which is why we are now proud owners of a new 2017 Chevrolet Silverado 2 Edisha is a genuinely attentive person when listening to our needs in a truck which is why we are now proud owners of a new 2017 Chevrolet Silverado 2500HD! Ask for Edisha at Manassas Chevrolet, she's very knowledgeable and customer service oriented! This is the fastest I've ever been out of a dealership and I own a business! More

Ed Dennington & Bill Case Bill Case was wonderful and really helped me for many years in service. he has been wonderful to work with over the years and always makes me feel we Bill Case was wonderful and really helped me for many years in service. he has been wonderful to work with over the years and always makes me feel welcome like I am part of the family. Ed Dennington was great with helping me get my new Impala and really spent alot of time helping me through the process. More

Lack of customer service or care I called the dealer in the afternoon to discuss the Chevrolet SS that they had in stock. I was very much interested in a purchase and asked if I can c I called the dealer in the afternoon to discuss the Chevrolet SS that they had in stock. I was very much interested in a purchase and asked if I can come by in the evening to test drive it. We set a time around 6pm, an hour before closing to go see the vehicle. When I arrived, I was told by the sales guy that nobody is allowed to test drive the vehicle, a practice that I cannot understand. After further conversation with the salesman, he did realize that I am very serious about the purchase and he went back to the manager to speak to him to allow me to take the car for a spin. The manager came out, brought back a stack of papers and said that I'm not allowed to drive the car unless we agree to a deal. I'm sorry, maybe that's not normal but I don't have a habit of spending 50 thousand dollars on a vehicle that someone allowed me to only sit in. But wait, there is more! I mentioned to the manager the current deal that Chevy has on said vehicle, 20% off and he said that they are willing to honor the discount in a tone that clearly stated they hoped I would not mention it. I called several other dealers in the area, to see if this is a common practice pertaining to the Chevy SS and they all said that it's outright ridiculous. They did not have any vehicles in stock, but if they did I was allowed to test drive any vehicle no problem. I even had a dealer try to persuade me to take the new Corvette out as a substitute to the SS. Bottom line is, I highly discourage anyone from ever going to this dealer. They are not respectful, not professional, and quite frankly borderline fraudulent. More

customer service Ed was FANTASTIC and worked with me on a deal that was not planned james as well and worked for the best as always. I feel appreciated and welcome alw Ed was FANTASTIC and worked with me on a deal that was not planned james as well and worked for the best as always. I feel appreciated and welcome always coming here to my many many vehicles. Also David a former coworker from other dealership happened to see me and we worked great as well. I continue to be a loyal customer and will always consider when buying another car or truck in the future. Great Job Great Customer service. More

WORST "SERVICE" EVER Poor communication, terrible follow through, no real commitment to the customer it seems. Appointment was on 11/3 (vehicle dropped evening of 11/2), a Poor communication, terrible follow through, no real commitment to the customer it seems. Appointment was on 11/3 (vehicle dropped evening of 11/2), and no updates all day of 11/3. Dealer hadn't touched it on 11/3 at all apparently, and "was going to try to look at it on 11/4", which came and went, along with 11/5 (no updates), 11/6 (Sunday), and finally on 11/7 or 11/8 I received an update there was no power at the dealership an they were trying to work on it to get it done (nearly a week after drop off). I was called on 11/9 that it was finished, and paid over the phone with the aloof cashier who I specifically requested place the keys and paperwork inside the locked vehicle as my wife and I would pick it up late that evening. Good thing that did not work out for my wife and I as when I came to pick it up on 11/10 (8 full days after drop off), not only were the keys an paperwork not in the the car as I'd requested (the cashier had them), but there was a tool left in the car, and the work wasn't even completed. We had to wait another 30 minutes for the tech to pull the car back into the bay, lift it, and install the intermediate shaft bushing that was left out for some reason. Poor communication, terrible follow through, no real commitment to the customer it seems. Appointment was on 11/3 (vehicle dropped evening of 11/2), and no updates all day of 11/3. Dealer hadn't touched it on 11/3 at all apparently, and "was going to try to look at it on 11/4", which came and went, along with 11/5 (no updates), 11/6 (Sunday), and finally on 11/7 or 11/8 I received an update there was no power at the dealership an they were trying to work on it to get it done (nearly a week after drop off). I was called on 11/9 that it was finished, and paid over the phone with the aloof cashier who I specifically requested place the keys and paperwork inside the locked vehicle as my wife and I would pick it up late that evening. Good thing that did not work out for my wife and I as when I came to pick it up on 11/10 (8 full days after drop off), not only were the keys and paperwork not in the the car as I'd requested (the cashier had them), but there was a tool left in the car, and the work wasn't even completed. We had to wait another 30 minutes for the tech to pull the car back into the bay, lift it, and install the intermediate shaft bushing that was left out for some reason. Back in the 90's, I purchased from this dealership (Dudley Martin Chevrolet) just because they're local, and that turned into a maintenance nightmare, and is the reason I'd decided in 1993 to NEVER purchase another GM vehicle. Now under new ownership, I thought things would have changed for the better at this place. I see that was not a safe assumption, and will avoid this dealership as much as possible for every reason, and use Koons GMC Buick down the road, or Pohanka Chevrolet in Chantilly where Chevy service is required. I'm now a life-long GM customer because of Koons GMC Buick, and Pohanka was superb during the buying and maintenance processes before (but they're just not conveniently located for me any more). Lesson learned. There was no reason for all this ridiculousness and non-communication, and comedically abysmal quality of service commitment. I will avoid this Chevrolet dealership in Manassas at all costs now, and you should probably do so too. More

Disappointed Poor customer service. Still waiting to hear if I drive off with the vehicle I want. It's been one week since I went to the dealership. They advert Poor customer service. Still waiting to hear if I drive off with the vehicle I want. It's been one week since I went to the dealership. They advertise on a big truck outside that no credit, slow credit, bad credit doesn't matter. Well it must! This past Saturday the salesman said since it's the weekend it was difficult to get the banks. Then later he told us it looked like it would be Monday. It is now Thursday and I haven't heard anything. Really???!!! We went to another dealership and drove out in a new vehicle within 3 hours. Payments start next month. Manassas Chevrolet lost a sale. More