Bomnin Chevrolet Manassas

Was a good experience but was unhappy I couldn’t get hard plates for new truck purchase. plates for new truck purchase. More

Had a longstanding Tahoe appt for Apr 17 2024 at 10:15. Showed up at 10:00. Reiterated to the service staff that I would be waiting, since it only needed a free oil change, due to the Platinum Service Pa Showed up at 10:00. Reiterated to the service staff that I would be waiting, since it only needed a free oil change, due to the Platinum Service Package that I purchased when I bought the new 2020 Tahoe from Bomnin in 2020. It wasn’t touched until 11:30, and only after I complained to Giovannie, the service tech. It finally came out of the garage after the oil change at 12:15 and just sat there with no one coming to the waiting room to tell me whether it was finished and ready for pickup. Only when I headed to the service office at 1230 did Abel (another service tech) intercept me and apologize for the inconvenience. I reminded him this exact thing happened last Fall with the same vehicle and I was assured that it would never happen again. So, in summary, I’ve bought 2 expensive vehicles from Bomnin in 2020 and 2021, purchased the pricey Platinum service package for the Tahoe, made an appt weeks in advance, showed up a few minutes early to help their schedule, told them I would be waiting, and they don’t touch the vehicle for an hour and a half!? And this was the second time this happened with the same vehicle within a year! My 2017 Vette was in the day before at the same time with zero issues and timely service, so I know they can do the right thing. Why pretend to have preferred customers, if this is the treatment they get? Why so much trouble with a Tahoe with 19K miles on it, as it’s like new?! Once the Platinum Package expires, I plan to go elsewhere for Tahoe maintenance. More

The worst experience I have ever had with a Chevy dealer. 45 years as a Chevy buyer I was lied to by the mechanic daily. Had to return the vehicle after renting a car for 3 days. Then a week before I receive 45 years as a Chevy buyer I was lied to by the mechanic daily. Had to return the vehicle after renting a car for 3 days. Then a week before I received my vehicle. I will be buying a dodge from now on. More

Eddie the salesperson was great. No pressure. Talked about getting exactly what we wanted and helped us get that. No pressure. Talked about getting exactly what we wanted and helped us get that. More

Very hard to get employees to call back. Salesman did not want to assist or take ownership of the transaction.. no followups to make sure no issues or if I need any assistance. Very very poo Salesman did not want to assist or take ownership of the transaction.. no followups to make sure no issues or if I need any assistance. Very very poor class service. Now I have a corvette in my garage with expired Tag. Bad service. More

Lack of proper parts to service Chet cars,,need to do much better to be competitive with other gym deslers much better to be competitive with other gym deslers More

They were upfront and honest. Did not try to up charge me on anything. Greatly appreciated! Did not try to up charge me on anything. Greatly appreciated! More

After the pricing was agreed upon, any responses were very slow, if at all. I had to talk to numerous people before I could get questions answers, or the paperwork needed. There were two cars that we w very slow, if at all. I had to talk to numerous people before I could get questions answers, or the paperwork needed. There were two cars that we were planning on purchasing and even though we put a deposit down on both, one magically wasn't available after a busy weekend. It took over a week to get the deal done. (we were paying cash, didn't need to test drive, and were having the cars delivered.) Johnae is who can answer any questions, quickly and accurately. If you need anything, contact her. More

Chris was very helpful and answer all the questions we had throughout the process. Thank you! had throughout the process. Thank you! More

I procured my truck and received one key as part of the purchase, but I was promised a second key. However, I was later informed that due to the renegotiation of the purchase rate, I would not receive the purchase, but I was promised a second key. However, I was later informed that due to the renegotiation of the purchase rate, I would not receive the additional key because the funds allocated for the repair of the truck were depleted. More