Bommarito Volkswagen of Hazelwood

It was a great experience. I was treated with respect and got a great deal! I also appreciate that they have continued to check up and make sure that everything is working out well with the car. I highl and got a great deal! I also appreciate that they have continued to check up and make sure that everything is working out well with the car. I highly recommend Bommarito and be sure to talk to Joe! He's great. More

After searching several dealerships, I really felt comfortable with this dealership. Les Johnson and Brad Gilbert worked hard to get me in the car I wanted within my payment range. Les was very frie comfortable with this dealership. Les Johnson and Brad Gilbert worked hard to get me in the car I wanted within my payment range. Les was very friendly and went above and beyond to help me with getting settled and used to the car. He got everything set up (bluetooth, satellite radio, etc) and I was ready to drive off the lot. I appreciate the service I received and I am hoping that the reputation they have built with me will continue throughout the years. Thank you, Jenni Homann 2010 VW CC More

Dealing with Brad Gilbert, our salesman was a great experience. Very friendly and we achieved a no hassle deal. Out of his control though was the fact that it took 2 months to get the title and paper experience. Very friendly and we achieved a no hassle deal. Out of his control though was the fact that it took 2 months to get the title and paperwork to the vehicle I purchased with cash and many phone calls to the business office. The title was apparently tied up with the previous owner and financing but I was supposed to license the vehicle by state law within 30 days and it was over 2 months from the purchase date before I could pick up the paperwork. Also by that time I had to get the vehicle re-inspected since the inspection had expired. I would expect a dealer to have resolved paperwork issues at the time they are selling a vehicle and if not, shortly after, not 2 months later. More

We are thrilled with our new VW and have been more than satisfied with the service we've gotten (sales and service) at Bommarito Volkswagen. They've made our purchase/ownership experience a pleasant one. satisfied with the service we've gotten (sales and service) at Bommarito Volkswagen. They've made our purchase/ownership experience a pleasant one. We have recommended Bommarito to our friends and family. More

We were extremely satisfied with our experience leasing a vehicle from Bommarito VW. Our salesperson was Chuck Thomson, and he not only put us at ease with his friendly demeanor, but also showed considerable vehicle from Bommarito VW. Our salesperson was Chuck Thomson, and he not only put us at ease with his friendly demeanor, but also showed considerable knowledge of the product. He took his time to explain all of the features of the car. He helped us to choose the model with the features that best fit our needs. Chuck took us for a test drive, pointing out the positive features of the car. When we sat down to fill out the paperwork, Chuck explained clearly the terms of the contract, anwering all of our questions patiently. Once we closed the deal and were ready to drive the vehicle home, he made a final, complete check of the vehicle. He made sure we knew how to operate all controls before leaving. All in all, our experience with Bommarito VW in Hazelwood was enjoyable and stress-free. I have told many of my friends about our new car, and about the service we received from Mr. Thomson. This is our first VW, but will not be our last. More

Joe Kovacic was a joy to work with. He understood what we wanted, found it and priced it competitively. No pressure, no bother, just professionalism. The car was ready and waiting when returned to the dealer wanted, found it and priced it competitively. No pressure, no bother, just professionalism. The car was ready and waiting when returned to the dealership on Monday after taking a test drive on Saturday. I have already referred a couple of friends to the dealership based on the low-key, thorough service. More

Salesmen Joe Kovacic was very easy to deal with no pressure what so ever. I told him what I was wanting and what I was looking for and he made every effort to meet my needs. Trade-in was higher than pressure what so ever. I told him what I was wanting and what I was looking for and he made every effort to meet my needs. Trade-in was higher than other places I checked and price on vehicle was lower than other places. I would recommend Joe and Bommarito Volkswagen to other people. I was over charged for title fees from the finance manager, but office personel said I would be reimbursed for the over charges. More

Very professional! He assisted us in getting exactly what we needed, in our price range. And then took care of us when we had an issue with the windshield wipers; one was broke in half, we bought new ones at we needed, in our price range. And then took care of us when we had an issue with the windshield wipers; one was broke in half, we bought new ones at Auto Zone and Joe made sure we were reimbursed right away ... now that is service! Thank you JOE~! More

Chuck Thomson is an ultimate sales professional. He began the discussion by asking pertinent questions concerning needs, desires and budget for a purchase. He carefully reviewed the options currently availab the discussion by asking pertinent questions concerning needs, desires and budget for a purchase. He carefully reviewed the options currently available. He then began describing the benefits of each option as it met my needs. I purchased a car that perfectly matched my needs and budget and included some extras that made the entire process a pleasure. More

I purchased a new 2010 VW CC on December 22, 2009. Chuck Thomson, my saleman, asked me what I was looking for and guided me to vehicle that best fit my needs. Chuck displayed excellent knowledge of the VW b Thomson, my saleman, asked me what I was looking for and guided me to vehicle that best fit my needs. Chuck displayed excellent knowledge of the VW brand and showed professionalism and integrity throughout the sales process. A few days after I had a chance to drive my new vehicle, Chuck contacted me to make sure that not only was I satisfied with my purchase, but also, made sure that I was having fun driving it. The 2010 VW CC is an amazing vehicle! The drive is superb and the exterior and interior of the vehicle is gorgeous. Not only did Chuck follow-up again with a nice "thank you" card, he also mailed me an unexpected "thank you"- a delicious box of chocolate chip cookies. I was suprised and delighted by his gesture. About a week after driving my new vehicle, we experienced sub-zero temperatures in St. Louis and my new vehicle one morning would not start. I contacted Ann Kuehl in the service department and she took immediate ownership of the issue. Ann showed concern and immediately began to research the issue. As it turns out, some of the 2010 VW CC vehicles had been manufactured with moisture in the starer and when temperatures drop below freezing temperatures, the moisture in the starter freezes, thus prohibiting the vehicle from starting. Ann quickly obtained a new starter and it was replaced to my satisfaction. A week after I had the starter replaced, a truck on the highway launched a rock straight at my front windshield and cracked it. I contacted Rick Bresnahan in the service department and he, like Ann, showed concern and took ownership of the issue. Rick quickly located a new windshield, quoted a fair price to have it replaced, and offered me a loaner vehicle to use while the windshield was being replaced. He exemplified professionalism and a true dedication to customer satisfaction. When I was having the windshield replaced, again, Ann Kuehl showed concern, kept in contact, and made sure that I was satisfied with their service. Needless to say, I was more than satisfied! Don, who washed my car both times that I have brought my vehicle into their service department, has also been a pleasure to work with. Not only did Don wash the exterior of my vehicle, he also showed me that he detailed the interior and placed my new license plates on the vehicle. As an added bonus at Bommarito VW Hazelwood, there is a complimentary Starbuck's machine that offers fresh coffee and hot chocolate and there is fresh fruit to enjoy. Chuck, Ann, Rick, and Don are an asset to Bommarito VW Hazelwood. They exemplify superior customer service, professionalism, knowledge, integrity, and most of all, a love of what they do. Bommarito VW Hazelwood will be highly recommended to my family, friends, and collegues for their next vehicle purchase and service needs. Needless to say, Bommarito VW Hazelwood has earned a loyal customer! More