Bommarito Volkswagen of Hazelwood

Anne and John (mechanic) were very nice and understandable. Anne contacted me and informed me of everything that was being serviced and looked at on my vehicle. Everyone speaks to you when you understandable. Anne contacted me and informed me of everything that was being serviced and looked at on my vehicle. Everyone speaks to you when you are there and ask you have you ben assisted or nee anymore assistance. Out of all the dealers i have eer been to they are honest and give 00 percent customer service and will do anything to make sure that the customer is satisfied. Would recommend any vw owner to go there for service or even to purchase a vehicle. :) More

I just wanted to let everyone know how happy I was with my experience today. Their customer service in their service department is Grade A+++!!! I've been to bad and good dealerships in my life and your cu my experience today. Their customer service in their service department is Grade A+++!!! I've been to bad and good dealerships in my life and your customer service level there is top notch. He could have told me it was going to cost thousands to fix my car and I wouldn't have been upset. They fixed my car under warranty and now I'm in love with it again! Not only that John Danner who was my service advisor did something I've never seen any advisor ever do. I was telling him about my boost issue in my car, and he put almost the exact same words in the ticket. Most advisors paraphrase things, and the technicians never get the full story. I was amazed to see it on the ticket, and I truly believe because he did that the technician had an easier time finding and fixing my boost issue. Just to make things even better, Dan (my shuttle driver) was great! Great guy to talk to and a really great personality! Not to mention, I walked down stairs at 3:30 (which was the time I said I was getting out of work) and Dan drove right up at that moment to pick me up! I was really impressed! Between John and Dan my experience was the best I've ever had at a dealership! Bommarito has realized that customer service goes a lot further than great prices, and flashy advertising! More

I was very pleased with the quality of service I was provided with at Bommarito VW. I purchased a 2008 Cheverolet Malibu LT and Les Johnson was my sales person. He was very friendly and answered all my provided with at Bommarito VW. I purchased a 2008 Cheverolet Malibu LT and Les Johnson was my sales person. He was very friendly and answered all my questions. I am satisfied with my purchase. Thanks. John M. More

I found the car online and went with the expectation that I would just be test driving it. 4 hours after I walked in, I walked out with the car! Geoff was super helpful, very honest, and explained everythi I would just be test driving it. 4 hours after I walked in, I walked out with the car! Geoff was super helpful, very honest, and explained everything as we went. It was a good experience, and I love my car! More

The staff gave a low-key sales pitch. VW produces an excellent product and we were offereed an excellent price. We really wanted a silver Routan, but I really, really, really like the red one that we en excellent product and we were offereed an excellent price. We really wanted a silver Routan, but I really, really, really like the red one that we ended up with. Service has been good and we have only had minor problems with low tire pressure. More

Everyone at Bommaritto VW was excellent. Thought, I was going to buy again from Suntrup VW since I had bought from them 4 years ago but their service and sales have really declined over the past 3 years. going to buy again from Suntrup VW since I had bought from them 4 years ago but their service and sales have really declined over the past 3 years. Steve made it very easy to buy from Bommaritto. More

MY WIFE AND I JUST PURCHASED A NEW 2010 JETTA WOLFSBURG ON NOVEMBER 24, 2009 FROM STEVE LAUGHLIN AT BOMMARITO VOLKSWAGEN. STEVE WAS VERY INFORMATIVE ABOUT THE CARS AND VERY PLEASANT TO WORK WITH THROUGH T ON NOVEMBER 24, 2009 FROM STEVE LAUGHLIN AT BOMMARITO VOLKSWAGEN. STEVE WAS VERY INFORMATIVE ABOUT THE CARS AND VERY PLEASANT TO WORK WITH THROUGH THE BUYING PROCESS. THE DEALERSHIP WAS VERY CLEAN AND ORGANIZED TO BE CUSTOMER FRIENDLY. THE OFFICES WERE ENCASED WITH GLASS PARTITIONS SO EVERYONE COULD BE SEEN AS TO WHERE AND WHAT THEY WERE DOING. THE COFFEE BAR WAS A NICE TOUCH TO THE DEALERSHIP WITH A NEW MODERNIZED COFFEE/HOT CHOCOLATE MACHINE. STEVE LAUGHLIN LISTENED TO WHAT PRICE I WANTED TO BUY THE NEW CAR AT AND CLEARED IT WITH HIS MANAGER AND ACCEPTED MY OFFER. STEVE ALSO EXPLAINED ALL THE PAPERWORK THAT WAS TO BE SIGNED IN GREAT DETAIL. HE ALSO PROVIDED MY WIFE AND I WITH A FREE NIGHT STAY AT THE LUMIERE CASINO AND DINNER FOR TWO AS WELL. WE WERE SO IMPRESSED WITH THE WHOLE BUYING EXPERIENCE! UPON PICKUP OF THE NEW JETTA, STEVE WENT OVER ALL THE INSTRUMENTATION OF THE VEHICLE, OFFERED US SOME COFFEE AND SENT US ON OUR WAY. A WEEK LATER STEVE FOLLOWED UP WITH A PHONE CALL TO MAKE SURE ALL IS WELL WITH OUR NEW PURCHASE....SERVICE AFTER THE SALE! A FEW DAYS LATER WE ALSO RECEIVED A TIN OF CHOCOLATE COOKIES IN THE MAIL...I COULD NOT BELIEVE IT! I JUST CELEBRATED MY BIRTHDAY AND STEVE SENT ME A CARD.....SO AS YOU CAN TELL, WE HAD THE BEST CAR BUYING EXPERIENCE AND WILL DEFINITELY GO BACK TO STEVE AT BOMMARITO VOLKSWAGEN. I PERSONALLY HAVE TOLD MANY FRIENDS ABOUT STEVE AND HIS DEALERSHIP WHERE I LIVE TO PASS ON THE GREAT BUYING EXPERIENCE!!!!!!!! More

I gave Les a five rating because he was a fantastic salesman. He helped me see the wonderful amenities of the VW Jetta, which I am now absolutely in love with. Les was recommended to me by my own mothe salesman. He helped me see the wonderful amenities of the VW Jetta, which I am now absolutely in love with. Les was recommended to me by my own mother, who purchased a CC from him a few months ago. She told me that Les was a salesman I could trust to be honest and fair. He absolutely was everything my mother promised. I will now recommend Les to other hopeful car buyers. More

I would not normally do something like this but i agree with helping a company (especially a car dealer) who is honest and good. My sales person Geoff made the experience stress free. Making me drive away with helping a company (especially a car dealer) who is honest and good. My sales person Geoff made the experience stress free. Making me drive away with a smile. Geoff really took the edge off buying a car. He also got me a great deal on my trade in. More

I live 125 miles from dealer and was able to make my trade over the phone. when I arrived at the dealer was meet by les johnson and we went over deal.went for test drive in car, then he went over all fe trade over the phone. when I arrived at the dealer was meet by les johnson and we went over deal.went for test drive in car, then he went over all feature of car and how to use them. meet with financial manager paid for car and headed home. More