
Bommarito Volkswagen of Hazelwood
Hazelwood, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,643 reviews
I did not go to the dealer on May 26, 2010, with the intention of buying a new car but for service on my 2001 Beetle. But it had been on my mind since February. I was planning to keep my Beetle another intention of buying a new car but for service on my 2001 Beetle. But it had been on my mind since February. I was planning to keep my Beetle another five years and then get another when I saw the 2011 Beetle -- which I hate! Looks like an anvil was dropped on the beloved round Beetle! So I was receptive to a new Beetle during this week's special deals. Unlike my experience with St. Charles Automotive -- where I bought my 2001 Beetle -- I was impressed by the lack of high-pressure sales at Bommarito Hazelwood. After all, if I'm inquiring about the price of a new car, it's obvious I'm interested so there's no need to be the stereotypical car salesman out of the 1950s! Charlie Gilbert was thorough without being pushy, and was definitely interested in getting me exactly what I wanted. Shawn McCarty went above and beyond to get me the best deal for my budget. There were no surprises on the contract or fast-talking by either Charlie or Shaun. If this is the result of the company's attitude and training, keep it up and Bommarito will go far! I look forward to a long relationship with Bommarito Hazelwood sales and service. More
After searching endlessly online I ended up at Bommarito VW for a 2010 Tiguan. I was getting quotes and visiting other dealerships as I was looking for the best deal for me. Charlie Gilbert was a huge hel VW for a 2010 Tiguan. I was getting quotes and visiting other dealerships as I was looking for the best deal for me. Charlie Gilbert was a huge help. We came in and he had the Tiguan ready to go, we test drove and went from there. After a little bit of back and forth he was able to get me a GREAT deal that I was comfortable with. I felt confident and positive about my experience and that was wonderful. I will also add that I have purchased a VW in the past from a different St. Louis dealer and had a truly awful experience. Bommarito made this experience the best yet. Thank you! More
Charlie Gilbert made the purchase easy with a decent price without the haggling. He offered the price via email which made it even easier. He didn't play the waiting game or ask the manager game. Sea price without the haggling. He offered the price via email which made it even easier. He didn't play the waiting game or ask the manager game. Sean the finance guy was friendly and didn't push the extended warranty pitch too hard. More
This was the best new vehicle buying experience I ever had. I have purchased several vehicles over the past 12 years but never came away 100% satisfied. I thought it wasn't possible until my purchase fr had. I have purchased several vehicles over the past 12 years but never came away 100% satisfied. I thought it wasn't possible until my purchase from Bommarito VW - Hazelwood. My wife and I came in to test drive a Jetta TDI wagon. Les Johnson greeted us as we arrived at the dealership and was one of the most courteous salespersons we ever met. He showed us the Jetta, explained in detail the car and let us test drive it. When we express concerns about size he show us the Passats. After his detail explanation of the car, our numerous test drives, his patient with us leaving to test drive other brands for comparison, he was able to work with us to negotiate a deal that was acceptable on a new 2010 Passat. It's salespeople like Les Johnson that make the buying experience a pleasure with no regrets. Bomaritto VW-Hazelwood, keep up the good work. It's obvious that management cares about its employees as much as its customers. More
I've purchased more than a dozen cars and trucks over the past 40 years, and this was one of the easiest transactions ever. After a lengthy web search, I found several cars at Bommarito VW that met my requi past 40 years, and this was one of the easiest transactions ever. After a lengthy web search, I found several cars at Bommarito VW that met my requirements. I contacted them via email, and Charlie Gilbert, their internet manager, replied very quickly. He answered my questions and gave me very aggressive quotes on the cars I was considering. When I arrived at the store for test drives, the cars were ready, and I was able to drive each of them for as long as I wanted. After driving several cars, I selected a Jetta Sportwagen TDI. While other dealers were asking full retail for the TDI, Bommarito offered a substantial discount, and entire transaction was concluded in less than 30 minutes - no pressure, no hassle. I highly recommend Bommarito VW and Charlie Gilbert for an honest, no pressure buying experience. More
These folks have been terrific so far. (In contrast with a previous VW dealership, Dean Team, to which I would not have returned.) Specifically, discussions about the car and its pricing were easy to have, a previous VW dealership, Dean Team, to which I would not have returned.) Specifically, discussions about the car and its pricing were easy to have, and respect of the time of my spouse and I was exceptional. In our experience, this is a quality outfit. The only negative in the entire experience was a need to return to re-sign a contract where there had been an error ... but this was a small blip in a much larger picture of easy engagement and helpful working with us. Our advice: give this dealership a try! More
Chuck was very pleasant to deal with regarding the sale of my new car. Chuck provided a good intro to my new car and explained the new equipment in the car. Jason was also very pleasant to work with rega of my new car. Chuck provided a good intro to my new car and explained the new equipment in the car. Jason was also very pleasant to work with regarding the financing and extended warranty on my new car. I would definitely consider buying a new car at this dealership in the future. More
Geoff Sandt was great to work with. He responded to my emails promptly and kept his word when we came in to test drive the car. I would recommand him to my friends and family. We would definately go back emails promptly and kept his word when we came in to test drive the car. I would recommand him to my friends and family. We would definately go back again to buy another vehicle. Thanks again for the great experience. More
This was the best dealer experience ever....seriously, ever in 30 years. Why? Friendly, attentive staff. Started on time and finished on time. I was worried about the three recalls and their long term ever in 30 years. Why? Friendly, attentive staff. Started on time and finished on time. I was worried about the three recalls and their long term implication on my car's longevity/ propensity for future repairs. The staff gave me confidence that they were on top of it and would get the job done to my satisfaction. And, they exceeded my expectation. Clean environment. A place I don't mind waiting in for an hour or two. Fresh coffee. Service manager kept me updated regarding my repair/service status. No surprises and no grief. Excellent job team....I know where I am buying my next car for certain. More
I worked with Anne recently and she was great! She kept me informed on the progress of my car and was very helpful in recommending the new tires my car desperately needed! I felt comfortable with Anne's s me informed on the progress of my car and was very helpful in recommending the new tires my car desperately needed! I felt comfortable with Anne's suggestions and knew she was being honest with me at all times. The dealership was also very clean and all the personnel were friendly. I would recommend Anne and the dealership to all my family and friends. More