Bommarito Volkswagen of Hazelwood

Charlie Gilbert made the purchase easy with a decent price without the haggling. He offered the price via email which made it even easier. He didn't play the waiting game or ask the manager game. Sea price without the haggling. He offered the price via email which made it even easier. He didn't play the waiting game or ask the manager game. Sean the finance guy was friendly and didn't push the extended warranty pitch too hard. More

This was the best new vehicle buying experience I ever had. I have purchased several vehicles over the past 12 years but never came away 100% satisfied. I thought it wasn't possible until my purchase fr had. I have purchased several vehicles over the past 12 years but never came away 100% satisfied. I thought it wasn't possible until my purchase from Bommarito VW - Hazelwood. My wife and I came in to test drive a Jetta TDI wagon. Les Johnson greeted us as we arrived at the dealership and was one of the most courteous salespersons we ever met. He showed us the Jetta, explained in detail the car and let us test drive it. When we express concerns about size he show us the Passats. After his detail explanation of the car, our numerous test drives, his patient with us leaving to test drive other brands for comparison, he was able to work with us to negotiate a deal that was acceptable on a new 2010 Passat. It's salespeople like Les Johnson that make the buying experience a pleasure with no regrets. Bomaritto VW-Hazelwood, keep up the good work. It's obvious that management cares about its employees as much as its customers. More

I've purchased more than a dozen cars and trucks over the past 40 years, and this was one of the easiest transactions ever. After a lengthy web search, I found several cars at Bommarito VW that met my requi past 40 years, and this was one of the easiest transactions ever. After a lengthy web search, I found several cars at Bommarito VW that met my requirements. I contacted them via email, and Charlie Gilbert, their internet manager, replied very quickly. He answered my questions and gave me very aggressive quotes on the cars I was considering. When I arrived at the store for test drives, the cars were ready, and I was able to drive each of them for as long as I wanted. After driving several cars, I selected a Jetta Sportwagen TDI. While other dealers were asking full retail for the TDI, Bommarito offered a substantial discount, and entire transaction was concluded in less than 30 minutes - no pressure, no hassle. I highly recommend Bommarito VW and Charlie Gilbert for an honest, no pressure buying experience. More

These folks have been terrific so far. (In contrast with a previous VW dealership, Dean Team, to which I would not have returned.) Specifically, discussions about the car and its pricing were easy to have, a previous VW dealership, Dean Team, to which I would not have returned.) Specifically, discussions about the car and its pricing were easy to have, and respect of the time of my spouse and I was exceptional. In our experience, this is a quality outfit. The only negative in the entire experience was a need to return to re-sign a contract where there had been an error ... but this was a small blip in a much larger picture of easy engagement and helpful working with us. Our advice: give this dealership a try! More

Chuck was very pleasant to deal with regarding the sale of my new car. Chuck provided a good intro to my new car and explained the new equipment in the car. Jason was also very pleasant to work with rega of my new car. Chuck provided a good intro to my new car and explained the new equipment in the car. Jason was also very pleasant to work with regarding the financing and extended warranty on my new car. I would definitely consider buying a new car at this dealership in the future. More

Geoff Sandt was great to work with. He responded to my emails promptly and kept his word when we came in to test drive the car. I would recommand him to my friends and family. We would definately go back emails promptly and kept his word when we came in to test drive the car. I would recommand him to my friends and family. We would definately go back again to buy another vehicle. Thanks again for the great experience. More

This was the best dealer experience ever....seriously, ever in 30 years. Why? Friendly, attentive staff. Started on time and finished on time. I was worried about the three recalls and their long term ever in 30 years. Why? Friendly, attentive staff. Started on time and finished on time. I was worried about the three recalls and their long term implication on my car's longevity/ propensity for future repairs. The staff gave me confidence that they were on top of it and would get the job done to my satisfaction. And, they exceeded my expectation. Clean environment. A place I don't mind waiting in for an hour or two. Fresh coffee. Service manager kept me updated regarding my repair/service status. No surprises and no grief. Excellent job team....I know where I am buying my next car for certain. More

I worked with Anne recently and she was great! She kept me informed on the progress of my car and was very helpful in recommending the new tires my car desperately needed! I felt comfortable with Anne's s me informed on the progress of my car and was very helpful in recommending the new tires my car desperately needed! I felt comfortable with Anne's suggestions and knew she was being honest with me at all times. The dealership was also very clean and all the personnel were friendly. I would recommend Anne and the dealership to all my family and friends. More

Anne and John (mechanic) were very nice and understandable. Anne contacted me and informed me of everything that was being serviced and looked at on my vehicle. Everyone speaks to you when you understandable. Anne contacted me and informed me of everything that was being serviced and looked at on my vehicle. Everyone speaks to you when you are there and ask you have you ben assisted or nee anymore assistance. Out of all the dealers i have eer been to they are honest and give 00 percent customer service and will do anything to make sure that the customer is satisfied. Would recommend any vw owner to go there for service or even to purchase a vehicle. :) More

I just wanted to let everyone know how happy I was with my experience today. Their customer service in their service department is Grade A+++!!! I've been to bad and good dealerships in my life and your cu my experience today. Their customer service in their service department is Grade A+++!!! I've been to bad and good dealerships in my life and your customer service level there is top notch. He could have told me it was going to cost thousands to fix my car and I wouldn't have been upset. They fixed my car under warranty and now I'm in love with it again! Not only that John Danner who was my service advisor did something I've never seen any advisor ever do. I was telling him about my boost issue in my car, and he put almost the exact same words in the ticket. Most advisors paraphrase things, and the technicians never get the full story. I was amazed to see it on the ticket, and I truly believe because he did that the technician had an easier time finding and fixing my boost issue. Just to make things even better, Dan (my shuttle driver) was great! Great guy to talk to and a really great personality! Not to mention, I walked down stairs at 3:30 (which was the time I said I was getting out of work) and Dan drove right up at that moment to pick me up! I was really impressed! Between John and Dan my experience was the best I've ever had at a dealership! Bommarito has realized that customer service goes a lot further than great prices, and flashy advertising! More