Bommarito Volkswagen of Hazelwood

I submitted an online request for dealer quotes for a VW Jetta for my daughter. Charlie Gilbert was the first to acknowledge my request, the first to contact me via phone, and he acknowledged our conversati Jetta for my daughter. Charlie Gilbert was the first to acknowledge my request, the first to contact me via phone, and he acknowledged our conversation via email. His demeanor over the phone made me feel comfortable working with him -- I didn't feel rushed and he answered my questions and he informed me that the advertised options were good only until month-end so I knew I needed to act swiftly. Ultimately, my daughter decided on the Honda CRV but because of my experience with Charlie, we chose to drove from Belleville, IL to Bommarito Honda and, last night, drove home with a new Honda CRV. I will recommend Charlie Gilbert to anyone looking for a VW, and Bommarito to anyone looking to buy/lease a car. Also, Bommarito is very "present" -- TV commercials, newspaper ads, and I read the letters from the CEO. More

Great dealership to deal with. No pressure when dealing with Charlie Gilbert. He provided a price over the internet. Bommarito was the only dealership out of three to price the vehicle I was looking for. A with Charlie Gilbert. He provided a price over the internet. Bommarito was the only dealership out of three to price the vehicle I was looking for. All communication was conducted via email. Financing the vehicle was quick and easy. More

By far my best experience ever at a dealership!! Paris the finance manager is an extremely pleasant and thorough individual. From the moment I stepped foot in the store - I had test drove and purchased a the finance manager is an extremely pleasant and thorough individual. From the moment I stepped foot in the store - I had test drove and purchased a certified VW in less than 3 hours! Fabulous! More

My salesman, Les Johnson, helped me out tremendously. When I first called, he spent his time on the phone w/ me . He didn’t try to rush me off the phone by telling me that I should just come in and talk When I first called, he spent his time on the phone w/ me . He didn’t try to rush me off the phone by telling me that I should just come in and talk with him (like other dealerships did), he was able to answer all my questions I had each time I spoke w/ him. Les understood that I was looking for a reliable car, my first car to own (I came from a blazer/SUV type family). When I texted him w/ a few questions I had about the brakes on the SE, he didn’t text me back. He did one better, he called to speak to me, on his day off might I add, and gave me the answers to my questions. I thought that was wonderful. When I came in to your dealership, at my scheduled time, he greeted me w/ a smile. He fully educated me on the car I was looking to buy and he helped me understand what I was looking for. He compared the SE to the SE w/Convenience Pkg and the SEL. Les didn’t overwhelm me with all this information (and that is pretty easy to do), he actually wanted me to know what I was all getting. Les made me feel very comfortable through this experience. When I was about to pull off the lot in my new car, he gave me the “Highlights” of the car once again and we agreed to meet Friday morning to go over how to set up my blue tooth for my phone and explain to me more about the satellite radio, because it was getting late and I needed to get home. I remember telling him, when I was about to get into the car, that I felt like one of his children….like he didn’t want me to drive away in this car and not be prepared for something. I loved that about him. Believe me, I do not mean anything “negative” about that comment. Everything I have to say about Les and the dealership has all been very POSITIVE! More

Great price on a great car. This dealer does not have any problems with offering excellent cars at good prices. I got a 2011 Volkswagen at an incredible interest rate, considering my personal situation. The problems with offering excellent cars at good prices. I got a 2011 Volkswagen at an incredible interest rate, considering my personal situation. The sales person clearly explained the car's maintenance framework. Overall, I would definitely buy VW again and from this dealer of course. Hopefully we can get our first SUV/pickup with them in the future. More

Joe greeted my husband and I as we walked up and was ready to help us. We knew what we wanted to look at and Joe helped us find the VW Jetta TDI on the lot. After we found it we went for a test drive an ready to help us. We knew what we wanted to look at and Joe helped us find the VW Jetta TDI on the lot. After we found it we went for a test drive and Joe asked if we had any questions about the car and was eager to answer them. He was very nice and polite. After arriving back to the dealership we were assisted to the waiting area and asked if we would like anything to drink. They tried to make us as comfortable as they could while they processed the loan. The loan consultant, Paris, helped us get a lower interest rate on our car loan and was very helpful in describing the warranty and all the paperwork. Overall our experience was very well and we would definitely recommend this dealership to someone else. More

We took the train down from Chicago to get my dream Beetle, and Chuck was there waiting for us at the train station! The purchase went smoothly with no surprises. I love my car, and am pleasantly sup Beetle, and Chuck was there waiting for us at the train station! The purchase went smoothly with no surprises. I love my car, and am pleasantly suprised with how roomy it is. And of course, Chuck had two flowers waiting for me in the bud vase so I could have my pick of colors. More

We had a very good experience while shopping at Bommarito Volkswagen. I will consider doing business again if I plan on buying another new car in the future. I would definately recommend to friends and fam Volkswagen. I will consider doing business again if I plan on buying another new car in the future. I would definately recommend to friends and family. I look forward to returning once a year to get my new Jetta serviced. Beautiful and clean car dealership. They definately cater to their customers by making them feel comfortable while waiting. More

I had a great experience and would recommend chuck Thompson to any of my friends and family. I didn't feel like he was forcing my hand and I didn't feel uncomfortable about the negotiating, like I ha Thompson to any of my friends and family. I didn't feel like he was forcing my hand and I didn't feel uncomfortable about the negotiating, like I had at another Volkswagen Dealership. The staff that I encountered was all very helpful and friendly as well. More

Chuck Thomson was very friendly and prompt when it came to purchasing my VW Eos. He went out of his was to accommidate my schedule by comin in on his day off to help me purchase my car. Before I left he to to purchasing my VW Eos. He went out of his was to accommidate my schedule by comin in on his day off to help me purchase my car. Before I left he took the time to show my all the controls and what they meant, that was the first time a dealer had done that for me. He did a fantastic job! =0) More