Bommarito Volkswagen of Hazelwood

I purchased a new car a few weeks ago. The sales experience was great, the only reason for lower marks was the experience with the finance department. The test drive was great, as was the overall sa experience was great, the only reason for lower marks was the experience with the finance department. The test drive was great, as was the overall sales experience. Charlie was great to work with. This was a low pressure experience, which was good. The biggest detractor was after deciding to purchase the vehicle, but then having to wait (nearly 2 hours) for the finance guy. I had financing already set up through my bank, but they really, really, really wanted me to finance through them. They were able to find me a better deal, so I suppose it was worth the wait, but they overrode my objections to them finding financing. They really were dead set on finding a financing deal I would accept. I suppose it was worth the wait, but it was, what I would consider, a long wait at nearly 2 hours. More

I am an internet shopper and Bommarito VW of Hazelwood was very prompt in getting back intouch with me after my initial internet inquiry. I don't like to waste time negotating price and we came to a deal was very prompt in getting back intouch with me after my initial internet inquiry. I don't like to waste time negotating price and we came to a deal with ease. Salesman Charlie Gilbert was a pleasure to deal with and did a nice job of explaining all the features of our new VW Eos. He was very knowledgeable. Thanks Tobie & ALison Grover More

Best car buying experience we have ever had Friendly, honest and Charlie found us THE car we wanted, exactly! He did not make us settle for almost. In fact, everything about our experience was excellen honest and Charlie found us THE car we wanted, exactly! He did not make us settle for almost. In fact, everything about our experience was excellent. Our car came in and was ready the next day and we love it We had gone to another dealer first, but they wouldn't talk to us, it was rainy and they were closing in 5 minutes Bommarito had time for us, we test drove 2 cars and though the car we wanted, paint and trim eas not on their lot, they found it and got the car to St. Louis and to us, to me that's service! More

I went to the dealership to browse, not intending fully to buy a vehicle. After test driving the VW CC, I was convinced this would meet all of my needs. Talked with Charley, he showed some features I was n to buy a vehicle. After test driving the VW CC, I was convinced this would meet all of my needs. Talked with Charley, he showed some features I was not aware of. Onnce we agreed on a fair price for mny trade we completed the deal. Compared to other car deals I have made in the past this deal went very quickly(including financing). I took this deal because it was a fair deal and the wiilingness of Charley Giulbert to work with me. Would not nesitate to deal here again!!! More

It was by far the best experience I have had buying a car. The sales representative, manager, and financial representative were all friendly and respectful. There wasn't the usual back and forth to see car. The sales representative, manager, and financial representative were all friendly and respectful. There wasn't the usual back and forth to see IF something could be done. They presented a fair and acceptable deal right off the bat. More

The dealership was very nice, they do a great job of having complimentary items available while you wait. The sales person did a good job on answering the ost of the questions I had to the best of his having complimentary items available while you wait. The sales person did a good job on answering the ost of the questions I had to the best of his ability. It was a good experience overall. Thank you. More

My husband and I were looking to buy a new car. We knew we wanted a jetta but didn't know where to begin looking. We went to the Dean Team in Ballwin first. The customer service we experienced was less tha we wanted a jetta but didn't know where to begin looking. We went to the Dean Team in Ballwin first. The customer service we experienced was less than pleasurable to say the least. We were unable to go together to look at the car so I went by myself. I feel like I was totally taken advantage of just because I was a "dumb woman that knew nothing about cars". Thank goodness I do know something about cars and I knew they were trying to screw me over! My husband then came to Bommarito. The experience he had there is beyond words. Never once did the salesman try and pull anything over on him. He was treated like a human being. They were straight to the point which my husband really appreciated. I went to pick up the car Monday evening and Geoff was amazing. He explained every button, lever, and knob. Words can't explain how pleased we were with our experience there. We have only had the car for a little less than a week and we tell anyone who will listen what a great place bommarito is. Very well done guys! More

From the time I first contacted Charlie Gilbert at From the time I first contacted Charlie Gilbert at Bommarito Volkswagon, to the very last correspondence, he was very professional, polite, never at From the time I first contacted Charlie Gilbert at Bommarito Volkswagon, to the very last correspondence, he was very professional, polite, never at any time tried to put me in a car I didn't ask for, or pressure me into hurrying up on a deal. I will return to Bommarito in the future and would recommend them to friends and family. More

Overall, I had a pleasant experience. When I stepped onto the premises. I was promply greeted by other sales associates. When I asked for Mr. Sandt, someone directed me to his office. Mr. Sandt was wonder the premises. I was promply greeted by other sales associates. When I asked for Mr. Sandt, someone directed me to his office. Mr. Sandt was wonderful. He was not pushy. He brought around the cars that I had came to see. I would definitely refer my friends and family to him. After the sale, I noticed that my vehicle did not have an emissions sticker. I inquired about this and they immediately took care of the situation. As I stated in the beginning, my experience was pleasant. More

The dealer was for me 100% of the way. He showed me all of my options. He worked with me on price. The car I first chose was taken already, but he did not know. He immediately gave me another option. I op of my options. He worked with me on price. The car I first chose was taken already, but he did not know. He immediately gave me another option. I opted to go check out another dealership. The dealer at the second dealership was terribly rude. I test drove a car there, it was awful. As I walked away, he spun the tires on the car I had just test drove...not very professional. I decided the second option at Bommarito could be what I was looking for, back I went. As I was in the process of purchasing the second option car, the first one became available. Now I have my car, that I love. More