Bommarito Volkswagen of Hazelwood

We bought a used Honda Civic with the expectation one problem would be taken care of. What was expected to be a minor problem turned out to be more complicated. The service department stuck with it and problem would be taken care of. What was expected to be a minor problem turned out to be more complicated. The service department stuck with it and on a third visit the mechanic knew he needed to look deeper. His thoroughness discovered a most unexpected underlying problem which was then fixed with us never being afraid they were going to come back and charge us extra. Of course it was concerning to be back in a third time but I was pleased the mechanic took the time to really figure it out. We needed to know our daughter was driving a car she could depend on and was fixed properly. The commitment of the sales department and thoroughness of the service department plus the reliability of a Honda has given us that assurance. More

I had a great experience leasing a new 2013 Volkswagen Passat from Chuck Thomson at Bommarito Volkswagen in Hazelwood, MO. Everyone at the dealership was friendly and helpful. They had a nice selection Passat from Chuck Thomson at Bommarito Volkswagen in Hazelwood, MO. Everyone at the dealership was friendly and helpful. They had a nice selection of vehicles in stock but they were happy to obtain one from another dealer when they didn't have the exact trim level and transmission I was looking for. When I wanted to consider other brands, Chuck made it easy to test drive cars at other Bommarito dealerships. Overall, this was a great experience and I would highly recommend Bommarito Volkswagen to anyone looking for a new car. More

Very positive experience working with Marc. It was a low stress, low pressure process. Through finding the right vehicle, test driving, and discussing the price, Marc was honest and open throughout. stress, low pressure process. Through finding the right vehicle, test driving, and discussing the price, Marc was honest and open throughout. More

I found Bommarito on the internet while researching VW Beetles. They were offering $2,000.00 more off a Beetle then the dealerships around the Cedar Rapids Iowa area. I contacted Bommarito VW dealership Beetles. They were offering $2,000.00 more off a Beetle then the dealerships around the Cedar Rapids Iowa area. I contacted Bommarito VW dealership by email around 10:00 in the evening and Jay contacted me the next day at 9:00. Jay was very friendly, informative and seemed very sincere and honest. We ironed out most of the deal over the phone, since I didn't want to drive 5 hours down to the dealership only to find out they were going to be pushy and not follow through on the details we discussed over the phone. I ended up having the following day off from work, so I called the dealership to let them know that I would be down. I arrived at the dealership at 3:00 (the dealership closes at 6:00). Jay had the day off so I was greeted by Chuck. Chuck made me feel comfortable, he was also very knowledgeable, seemed honest and was not pushy. I was interested in the black VW Beetle convertible or the blue VW Beetle Turbo with the sunroof. I did test drive both cars but wasn't sure which car to pick. We decided to walk the lot and see what other VW Beetles they had available. We found a dark gray diesel convertible on the lot. I had very little knowledge regarding a diesel, but Chuck was very informative. I really liked the idea of getting better gas mileage (usually over 40 miles per gallon). I was impressed on how well the negotiation went on my trade in also, I felt comfortable with the deal I received. Well, I decided to get the gray VW Beetle diesel convertible. Chuck was great in explaining the figures involved with the purchase transaction. The financing went smoothly also. The financing officer offered additional options, but never felt pressured to purchase them. Chuck took time to go over all the options and features on the Beetle, even though it was past their closing time. I emailed Chuck the next day with a couple of questions and he called me right back to answer them. Jay followed up a couple of days later to see how I was doing and if I had any additional questions. Would I go back to Bommarito to purchase another car in the future? You bet. This was one of the few times I worked with a dealership where I felt they really cared that I was really happy with my purchase. If you want a great deal, without feeling pressured or having to stay hours and hours while the salesperson and manager work out a car deal, then I would suggest Bommarito. I would sincerely recommend working with Jay and Chuck on your car next purchase, they were great! Thanks for a great purchasing experience Bommarito. More

I was greeted and treated well when I walked in. My salesman Joe, was with another client, but still got me set up for a test drive and another salesman. Dealership was clean and modern. Loved the vint salesman Joe, was with another client, but still got me set up for a test drive and another salesman. Dealership was clean and modern. Loved the vintage bug and bus! Got the price I wanted. Follow up from Joe has been excellent. I love the fact they put the protection on every vehicle before its sold. Well worth the drive to St Louis. More

I called Bommorito Volkswagen from Springfield, IL to inquire about a Beetle Convertible we'd seen on their website. I was transferred to George Bussey, and found him to be very helpful. He answered al inquire about a Beetle Convertible we'd seen on their website. I was transferred to George Bussey, and found him to be very helpful. He answered all my questions, and when I told him we would be there that afternoon to see the car, he stated that he would have in out in front and ready for us to see. When we drove onto the lot, there it was, as promised, and there was George as well. We looked at the car, was offered a test drive, which we declined since we'd already driven one, and told he we would take the car. In an hour and a half, we were driving off the lot with our new VW Beetle Convertible. We've never purchased a car with that much ease. Another salesman offered to have the car detailed while we did the paperwork, and all the forms were ready for us to sign almost immediately. It was amazing. Thanks to George. PS. We love our new car, and are looking forward to many years of fun in our new "toy". And, I don't want to forget about a wonderful surprise that arrived in the mail yesterday...cookies. Wonderful, yummy Chocolate Chip Cookies. What a treat. Bommorito is a great dealership with outstanding personnel. Thanks again for the amazing experience. More

Our experience so far with Bommarito VW has been superb. Our experience so far with Bommarito VW has been superb. They are up-front, honest, and are willing to go the extra mile for your business and to k Our experience so far with Bommarito VW has been superb. They are up-front, honest, and are willing to go the extra mile for your business and to keep you satisfied. This extends beyond their sales staff, too. Their finance manager seriously had our best interest in mind, and gave us some very sound advice. Additionally, when we were having a bit of trouble with our insurance company, he took his time to help us contact someone who was more than helpful in that area...which saved us $400.00 a year! We highly recommend this dealership, and would not hesitate to buy from them again (actually, the last new car we bought was from a different Bommarito dealership. It seems this high standard is the Bommarito standard). Salesman Mark Gaby is to be credited with our latest purchase...make sure to ask for him. We don't think you will be disappointed. --The Taylors More

I went in to look at the used Passat's on the lot that I had been researching on line. Jay couldn't have been better. I wound up buying a new car in lieu of the used. The warranties were a true comfo that I had been researching on line. Jay couldn't have been better. I wound up buying a new car in lieu of the used. The warranties were a true comfort and made me feel like they would stand behind me. This isn't the first car that i have bought from Bommarito and will not be the last. My son-in-law and daughter will be looking in the near future and will be going to Bommarito to buy their next car. More

Very simple and easy experience ! Outstanding customer service! Brad Gilbert really appreciates your business and his people make you feel very comfortable.this is my 3rd straight vehicle purchased here. service! Brad Gilbert really appreciates your business and his people make you feel very comfortable.this is my 3rd straight vehicle purchased here. More

I had an amazing experience here! They made buying my first new car so stress free and easy! I highly recommend them to anyone! Joe was the dealer I worked with and I will be going back to them. Thanks a first new car so stress free and easy! I highly recommend them to anyone! Joe was the dealer I worked with and I will be going back to them. Thanks again guys for all your help! More