Bommarito Volkswagen of Hazelwood

The most wonderful experience. I was treated like I was the only person in the Dealers life. This is the place to go .Jay was really into what made me happy. Will send everyone to this place for a Automob the only person in the Dealers life. This is the place to go .Jay was really into what made me happy. Will send everyone to this place for a Automobile. Jackie Perry More

I recently purchased a Jetta from Bommarito Volkswagen. My salesman George Bussey was extremely helpful and patient with me. I was very undecided on what I wanted so he went with me to test drive similar v My salesman George Bussey was extremely helpful and patient with me. I was very undecided on what I wanted so he went with me to test drive similar vehicles from Ford, Honda, and Nissan before I decided to go with the Jetta. I would highly recommend George Bussey if you want to learn more about any of the brands offered by Bommarito. And I will be sure to ask for George the next time I need a vehicle for any of my family or friends. More

My wife and I drove 500 Miles (Roundtrip) to consider purchasing/leasing a new 2013 Volkswagen Beetle from BOMMARITO. Because of an Excellent previous purchasing experience with BOMMARITO HONDA, located purchasing/leasing a new 2013 Volkswagen Beetle from BOMMARITO. Because of an Excellent previous purchasing experience with BOMMARITO HONDA, located next door, we chose to invest our time again for the BOMMARITO Experience ! And, we are pleased to advise that this second negotiation was as pleasing as our initial dealing with BOMMARITO. In both situations, we felt welcomed, in a NON-pressured environment. Actions Speak, however words can be just words; but BOMMARITO has proven to earn our Trust throughout the negotiation process. We had done our homework as Serious Customers and Chuck Thomson & Team addressed our concerns & needs. Keep doing what you are doing and how you treat your prospective customers; you will continue to be given future opportunities. More

My wife and I found a used Jetta online. We called Geoff and told him we would be there the next day to look at it. He called back and gave my wife a link to a video of the car the same day. He walked aroun and told him we would be there the next day to look at it. He called back and gave my wife a link to a video of the car the same day. He walked around pointing out the features of the car during the short video. We looked at and drove the car the next day. We were treated very courteously. We found Geoff to be genuine and honest. The car was in excellent condition and we agreed on a price that was both fair and verifiable through KBB. Excellent customer service throughout the entire experience. Andrew in finance was thorough and efficient while being very personable. Excellent experience overall. More

We recently purchased a 2013 Golf for my son who goes to school in St Louis. Even we were 2,000 miles away, our salesman, Jay Burroughs, made this purchasing experience stress free. Jay was very knowledgea school in St Louis. Even we were 2,000 miles away, our salesman, Jay Burroughs, made this purchasing experience stress free. Jay was very knowledgeable and patient. He went above and beyond to help us get the car we wanted at a fair price. We loved our experience and would definitely recommend Jay! More

I was a returning lease customer but not interested in a new VW, but a Nissan or Honda. Chuck stepped outside his normal day-to-day of VW sales and took me on a tour of all the models I wanted to see and co new VW, but a Nissan or Honda. Chuck stepped outside his normal day-to-day of VW sales and took me on a tour of all the models I wanted to see and coordinated the whole thing with the sibling dealership across the highway. More

Work with Chuck was such a pleasant experiences, no pressure and everything was transparent. You do not need to think if there was anything behind or sale tricks like I had several years ago with other pressure and everything was transparent. You do not need to think if there was anything behind or sale tricks like I had several years ago with other dealerships. He can not only sale VW, but also Honda, Nissan and Ford. I got brand new Honda from him with the best deal around the town. Highly recommended! More

Overall I believe the buying experience with Bommarito Volkswagen was top notch. Chuck Thomson our sales representative was very knowledgeable and professional, making the purchase of our new Passat SE TD Volkswagen was top notch. Chuck Thomson our sales representative was very knowledgeable and professional, making the purchase of our new Passat SE TDI a real joy. Probably without question the best car buying experience I have had ever. More

I purchased a used CC from Bommarito VW and the car had some minor issues. No big deal I thought as it came with a 30 day limited warranty. First I came to my salesman Marc who was great. He took the in some minor issues. No big deal I thought as it came with a 30 day limited warranty. First I came to my salesman Marc who was great. He took the incident up with his manager Joe Sterner. Joe had the car looked at and everything was blamed on the tires. I did not believe him and he was unwilling too work with me to resolve the problem. The way he put it was "You bought the car with it making that noise." I was willing to except the fact that it was the tires if he would just have them switched out and prove that the tires were the problem. He would not even consider it. So I left. I purchased new tires and had 3 other shops look at the car, one of them being a different VW dealership. The other dealership said that the wheel bearings were bad. I had my wife bring the car back, because at this point I could not keep my cool if I had to deal with Joe Sterner again. Anyway she and I got the pleasure of dealing with Kim the service manager and Brad the general manager. They were extremely accommodating and willing to make the car right. They determined that the wheels were bent and replaced them. They also reimbursed us for the tires we had to buy. After all this there was still a minor vibration with the front end it was hard to spot , but I was able to reproduce the noise for them. It was hard to diagnose, but they believe it may be the other wheel bearing. They are replacing it even though it may not be the problem. Brad, Kim, Dan (the shop foreman) have been great to work with. They have changed the way I feel about Bommarito VW, and if it wasn't for them I would have had the worst car buying\servicing experience of my life, however I cannot say enough good things about Brad, Kim, and Dan. Thank you guys for genuinely caring about my car and my satisfaction. More

It was a good experience buying a new vehicle from Chuck Thompson at Bommarito Volkswagon. I would recommend them to my friends even though it is close to 500 mile round trip. Thompson at Bommarito Volkswagon. I would recommend them to my friends even though it is close to 500 mile round trip. More