Bommarito Volkswagen of Hazelwood

I had a 10 y/o car with a lot of miles on it. As we were heading into the worst of the winter season I knew now was the time to trade and get a newer used car. As a single female, car buying is a pain in th heading into the worst of the winter season I knew now was the time to trade and get a newer used car. As a single female, car buying is a pain in the ***. Even with a law degree, and clearly middle age, I almost always get the run around. I had done my research and started looking a week ago. The first place I went had a "come on" ad campaign, offering $1000 over Kelly Blue Book for every trade. They offered me $750, which would imply Kelly priced my car at negative $250. The sales kid and manager tagged team good cop bad cop trying to get me to agree to their offer. I was polite but left vowing never to return. At the second place I went the sales guy was so distracted he coudn't remember my name and kept trying to get me to buy new, explaining that my safety was very important to him. Really? So by the time I rolled into Bommarito VW of Hazelwood in the pouring rain I was ready and armed for the BS I knew was coming my way. The funny thing was it never came. From the time I drove in until I left with my new (to me) used VW, I was treated with respect and directness. Marc Gaby was waiting out front with an umbrella, standing next to the car I was interested in seeing. I explained what I wanted, that if that wasn't do-able to let me know so I wouldn't waste my or their time. Marc discussed the features of the car they were selling and the price they were asking. Based on my research it was very reasonable.The service guy intoduced himself (I'm blanking on his name, but he couldn't have been nicer) and offered me almost double the amount the first guy offered for my car. Nobody tried to talk about sports, no extra fees were tacked on. The rest was easy. The Biz manger was smart , efficient and patient with me. Frankly, the entire experience was so good I'm still waiting for someone tyo jump up and yell "psych". I would recomend this team to anyone I cared about. More

Marc Gaby was recommended to me by a business acquaintance. Marc was friendly, knowledgeable, accommodating and professional. I leased a VW beetle convertible from him on the spot and drove out acquaintance. Marc was friendly, knowledgeable, accommodating and professional. I leased a VW beetle convertible from him on the spot and drove out with my new car! More

Excellent knowledge of product, friendly non-aggressive sales approach, timely appointment, great price, quick service, worked hard to make the customer happy, provided reasonable bid for trade in. sales approach, timely appointment, great price, quick service, worked hard to make the customer happy, provided reasonable bid for trade in. More

Kevin Hall is a pleasant departure from many other car salesmen we have tried to deal with. Before coming to Kevin we had seriously been searching other dealerships for a new car, and the other dealershi salesmen we have tried to deal with. Before coming to Kevin we had seriously been searching other dealerships for a new car, and the other dealerships had ample opportunity (including ones closer to our home) to "close the deal", but something was missing. Then our Daughter and Son-in-law suggested we visit Kevin Hall from whom they had purchased a Honda Pilot a year ago. We made an appointment to see Kevin on 11/22/13. He spent time getting to know us in a casual friendly atmosphere, and even introduced us to his boss, who was also open and friendly. Kevin is down to earth, professional, thorough in demonstrating the finer points of the cars he represents. He also is very customer oriented and honest. He gets an understanding of who you are and what you are interested in buying and why. After our experience with Kevin, we knew we did not need to look any further. We purchased our car that day and went home feeling like we had met a new friend who was really interested in our best interests and truly helping us find the car that fit our needs. Our Son is also car shopping and plans to contact Kevin in January to purchase his new car. I am sure he will find the same great experience and customer service we did. In Kevin, we felt like we had found a new friend who was trustworthy and had the same values we do. We will definitely be back when we are looking for another car, and will HIGHLY recommend Kevin to our friends and family. Thanks to your dealership for recognizing the value of such an employee which allowed us an awesome buying experience. He really knows how to make you feel comfortable and close the deal to our satisfaction. Sincerely, Wally and Gloria Bowman 314-484-6915 More

My wife and I recently purchased a 2014 Touareg from Jay Burroughs at Bommarito and couldn't have been happier with the overall experience. We had worked with 2 other dealerships before making this purchas Burroughs at Bommarito and couldn't have been happier with the overall experience. We had worked with 2 other dealerships before making this purchase and hands-down, Bommarito not only had the best deal, but offered us the BEST customer services. Jay was very diligent in locating the exact vehicle in the exact color that we wanted and the entire transaction worked seamlessly to purchase the vehicle and negotiate our trade in - all over the phone and internet! Jay was happy to provide us with our own UTube videos of the vehicles we wanted to look at which was pretty cool. When we arrived to pick up the vehicle, everything was ready to go. Bommarito also included the vehicle paint protection and extended service at no cost. I would highly recommend this dealership to others as well as our salesperson, Jay Burroughs. More

Upon walking into the dealership, Michael seemed eager to help. He assisted all the way to the end. I appreciate his courtesy and patience through the entire experience! Thanks Mike for all your help! help. He assisted all the way to the end. I appreciate his courtesy and patience through the entire experience! Thanks Mike for all your help! More

When I went looking for a used car I didn't really expect to drive home with one on the same day, but I did. And I'll tell you why. Upon arriving at the dealership, Marc met me at the door and asked expect to drive home with one on the same day, but I did. And I'll tell you why. Upon arriving at the dealership, Marc met me at the door and asked what I was looking for. I explained I was only looking that day and only at used cars, starting with a VW Passat. Marc showed me what he had on the lot, I test drove two of them and immediately knew one of those was the car I wanted. I had no pressure from Marc to purchase anything which I greatly appreciated. I did drive home that same day with a VW Passat. It's been a good experience buying a car from him and if ever I need another one I will definitely return to Bommarito. Also I would have no problem referring anyone to Bommarito. More

As a member of USAA, I found several dealerships with VW Passats. After calling several, I spoke with Brad Gilbert, Jr. His enthusiasm was refreshing and motivating. My immediate thought was I could work wi Passats. After calling several, I spoke with Brad Gilbert, Jr. His enthusiasm was refreshing and motivating. My immediate thought was I could work with this guy. Since I live on Whiteman Air Force Base, 3 hours from the dealership, a trip to see the vehicle needed to planned and be worth the time and money. Brad answered all of my questions and took every opportunity to work with my schedule even offering suggestions on how he could better accommodate my situation. I was sold on buying the Passat before I saw the vehicle because of Brad’s salesmanship. After the purchase, I had a slight problem and Tony Fargo quickly resolved the issue. This was vital because I was driving to Eglin Air Force Base on business and did not have much time. Thanks for Brad and Tony, I was able to make the drive in my newly purchased Passat. I cannot thank you enough and I will point anyone who asks to Bommarito’s dealership for exceptional sales and service. More

Chuck Thomson made buying a car a great experience. He was very professional, friendly and honest. We live 110 miles from the dealership and we would buy from Chuck again in a heartbeat! I have always dre was very professional, friendly and honest. We live 110 miles from the dealership and we would buy from Chuck again in a heartbeat! I have always dreaded the thought of dealing with car salesmen, Chuck changed that for me. THANK YOU CHUCK AND THANK YOU BOMMARITO VOLKSWAGEN! More

Chuck made purchasing our new car a breeze. He was honest and up front. He even reviewed all the features of the car with us. He took his time and made us feel important. Highly recommend chuck and we love o and up front. He even reviewed all the features of the car with us. He took his time and made us feel important. Highly recommend chuck and we love our new car. More