Bommarito Volkswagen of Hazelwood

When we first got to the dealership we weren't very impressed. We walked the inventory for about 15 minutes and no salesman approched us so my father and I went to the showroom. Jason approched us and impressed. We walked the inventory for about 15 minutes and no salesman approched us so my father and I went to the showroom. Jason approched us and my father retired air force was for upfront in making him aware of our initial impression. Jason apologize lead us in his office and offered us GREAT customer service. I left home looking for Jetta, but the first thing that caught my eye was the GTI. We drove the GTI which by the way was great, however on our way back in I asked about a Jetta I had seen when we were walking through their inventory. Jason went and got the key for it and we drove it, but I think I had fallen for that turbo engine in the GTI. So we were walking back to his office and he asked if I had seen that CC. The thing is I feel in love with the CC 5 years ago on the highway. I was willing to spend the money on the CC, but I said what would it to just look inside. Jason informed me that this was their special promo this week it was only 1K more than the Jetta. So before I knew it we were test driving it as well. I loved it (but couldn't let Jason know). He asked me which one did I want and really it was a toss up between the GTI and CC. Well in all we spent over 5 hours at Bommarito and I drove off with the CC. Jason was very patient and courteous to my father and I. The finance manager was also very good. I recommend if you go to Bommarito ask for Jason. More

Jay is awesome. The price so low I couldn't haggle, Jay responded to every email or text very quickly. They got me the car I wanted from out of state without ant problem. Financing was also awesome. I Jay responded to every email or text very quickly. They got me the car I wanted from out of state without ant problem. Financing was also awesome. I recieved the car late at night and in the morning I saw a spot on the hood. Jay had my wife bring it in and they fixed it immediately. The warranty they offer is excellent and when it comes time to buy another car. I will definitely becalling Jay. More

I was not necessarily planning on buying a new car, but I had been toying with the idea and so my husband and I decided to go check out my options. My past two cars were VWs, but I was considering going wit had been toying with the idea and so my husband and I decided to go check out my options. My past two cars were VWs, but I was considering going with a Toyota. A coworker had a very positive experience with this dealer, so I figured I'd at least give them a shot before I headed over to check out the Toyota dealership. I was originally helped by George Bussey, who was personable, kind, down-to-earth, and very helpful. He set my husband and I up to test drive a Jetta, which I instantly loved, and it changed my thoughts on switching to another type of car. I had some concerns about a previous experience buying a new car (not at this dealership) so George went and grabbed Ken, who listened to my concerns and assured me that similar things wouldn't happen to me here. Since I hadn't brought my car because I wasn't planning on buying that day, we had to run home and switch cars, so that I could bring it back to be appraised. When we came back, we ended up working with Jay Bourroughs, who was also excellent to work with. He was just great, and made the whole car buying experience (something I really and truly loathe) so simple and easy. When he didn't have the color of car I was looking for, there were 2 or 3 guys that worked to find one that I like, and it's perfect! I couldn't be happier! Dealing with Ken in finance was also a breeze. We had to wait a little bit to get in to see him (understandable considering it was towards the end of the month and a Friday, and they were very busy--however the fresh coffee and ice cream certainly helped offset the wait), but it was worth it for the great experience we had in financing the car. He laid everything out for me as I had requested, and he was so respectful and matter of fact--and as a woman buying a car, I cannot tell you how much I appreciate him, and everyone else in the dealership that we came across. Not a single person was patronizing or rude (something that happens all too often for me when I try to deal with anything car related). I cannot recommend this dealership and these guys highly enough. I will absolutely tell others about my experience, and I can't see myself ever buying my future cars from anyone else. You all have a great thing going there, please keep it up! More

I had been looking for a used Scion for months. I found one online at Bommarito Volkswagen. I emailed and asked for the internet price and received a very prompt answer from Marc Gaby. We drove about 80 one online at Bommarito Volkswagen. I emailed and asked for the internet price and received a very prompt answer from Marc Gaby. We drove about 80 miles to Hazelwood from Mid-Missouri to look at the car. We were treated very well and got a good price on the Scion. Marc was very accommodating and knew we drove a long way so he took good care of us. We took the test drive, then started the deal. The business manager was very helpful and got us a great financing deal with Wells Fargo Bank. The car was just what I wanted and at a good price. Our daughter and son-in-law bought two vehicles from Bommarito Nissan last year and now I see why. We would definitely use Bommarito again. Oh, and the cookies he sent us were delicious. We have never had a car dealer send us a gift after we bought a vehicle. More

Jay and Ken are fantastic business people. Fast and straight shooting. I was in and out injust a couple hours, everything was explained clearly with no bs. Great experience. straight shooting. I was in and out injust a couple hours, everything was explained clearly with no bs. Great experience. More

Great experience buying a new car. Submitted an inquiry about a couple cars through the website late in the evening. Jay Burroughs emailed me back with the info requested almost immediately (at 11:55 pm!). about a couple cars through the website late in the evening. Jay Burroughs emailed me back with the info requested almost immediately (at 11:55 pm!). When I went in the next day, car had been cleaned off (snow) and was waiting for me to drive. Flexible pricing and terms had me in a new car by mid afternoon. More

We are a VW family and after having a really bad experience with Dean Team, decided to try out Bommarito VW in Hazelwood. We have since purchased two VWs from Bommarito and both were from Jay Burro experience with Dean Team, decided to try out Bommarito VW in Hazelwood. We have since purchased two VWs from Bommarito and both were from Jay Burroughs over the past few years. We highly recommend him. Not sale-sy in a pushy way at all, and super easy and comfortable to work with. Thanks Jay Burroughs, for a comfortable experience. You are my go to VW-guy! More

I recently purchased a 12 VW base no options from another Dealer under much sales pressure, resulting in being "upside down"-vehicle value vs what I was charged. Their service after the sale was horrible res Dealer under much sales pressure, resulting in being "upside down"-vehicle value vs what I was charged. Their service after the sale was horrible resulting in a bad review on their site. I went into Bommarito as I am an Insurance Agent and was dropping off business cards when I got to talking to Jay Burroughs, he was able to put me into a 13 VW full warranty, all the bells and whistles and get me right again due to the incentives. Sure my payments are a little higher but the car is awesome, I dont have to worrry about maintenance or problems with the extended warranty ! I highly recommend Bommarito VW and Jay Burroughs ! More

My experience at Bommarito VW of Hazelwood was great! Jay Burroughs was friendly and professional. Took his time to answer all my questions. Customer service was excellent and they gave me a fair trade-in va Burroughs was friendly and professional. Took his time to answer all my questions. Customer service was excellent and they gave me a fair trade-in value for my old car! More

Bought a new VW Passat SE from Bommarito VW. Everyone was friendly and helpful until I went to pickup the new car and it had multiple scratches on it. It seemed like they didn't care about the scratches was friendly and helpful until I went to pickup the new car and it had multiple scratches on it. It seemed like they didn't care about the scratches and didn't want to do anything for me. I finally talked them into a little rubbing compound by their detail guys, which I don't like anything being done to the paint on a new car. Drove the car home and it left a puddle of windshield washer fluid on my garage floor overnight. I contacted the service department and they stated they have been having problems with that lately. Well if that is the case why didn't they check it? More