Bommarito Volkswagen of Hazelwood

Terrible The deal was ok, but we waited for over an hour just to get into finance. After we had called to try to get stuff done before hand, they claimed they The deal was ok, but we waited for over an hour just to get into finance. After we had called to try to get stuff done before hand, they claimed they couldn't. Then proceeded to take 2+ hours. This is unacceptable since the deal was already agreed upon. There are so many ways they could have not cost us so much time. We also recently bought a car from another dealer and it took less than 30 mins from start to finish! UPDATE - so nearly a month later, they now claim the bank that financed us got an error and the interest rate is changing (going up) .2% a total of $57 for the life of the loan. So after the 2 hours, THEY STILL GOT IT WRONG and now are telling us we have to go back and resign everything. Worst experience ever! More

Bommarito Volkswagen in Hazelwood rocks! The people at Bommarito Volkswagen in Hazelwood went beyond the call of duty to take care of me. The staff was more conscientious than one would expe The people at Bommarito Volkswagen in Hazelwood went beyond the call of duty to take care of me. The staff was more conscientious than one would expect from a car dealership. Whatever they are doing there to empower and train their employees to care for the customers sure is working. I HIGHLY recommend them! More

Totally responsive, totally professional, totally satisfied! We approached all 7 VW dealerships in metro St. Louis area with the same proposition...we wanted to trade two cars for one new VW Beetle convertible i We approached all 7 VW dealerships in metro St. Louis area with the same proposition...we wanted to trade two cars for one new VW Beetle convertible in the TDI version, equipped exactly as we specified, while also hopefully getting some cash back. As we quickly learned, not one of the dealers had this exact car on their lot, nor coming in. 6 of 7 dealers tried to sell us a car they already had, or one they had coming in, even though it did not match our specs. A few searched for an existing car that was on another dealer's lot in the same VW sales region as St. Louis, but when this did not turn up what we wanted, they tried to sell us what they found. A couple dealers searched existing inventory nationwide without finding a car matching our specs, but these dealers still tried to sell these cars to us any way. Only one dealer...Bommarito VW of Hazelwood, MO...found exactly what we wanted. In fact they found 2 cars. These cars had not yet been produced, but were scheduled to be produced, and each matched our exact specs in every way. However, neither was planned for St. Louis or its region. Not a problem! Marc Gaby and Matt McManus at Bommarito found a way to have one of these cars re-directed to their agency without even having a firm order from us! (This was a car with both high end features like premium sound and navigation, but also a manual transmission...all to our specifications...but very tough to sell if we didn't take it.) This deal broke new ground in many ways too numerous to mention here, but no matter what the obstacles, Bommarito and Marc and Mike made it happen. We took delivery our new TDI Beetle Convertible yesterday (6/20/14) and we are delighted, with the car, Marc, Mike and Bommarito. More

Experience We had a great experience buying our car with this dealership. We received a fair price, friendly fast professional service. And a great car! I would We had a great experience buying our car with this dealership. We received a fair price, friendly fast professional service. And a great car! I would recommend this dealership. More

Michael Woodard Third car purchased from Marc. Great guy and he takes time to work with you. Always pleasant and you get a great deal. I will be back for number 4. Third car purchased from Marc. Great guy and he takes time to work with you. Always pleasant and you get a great deal. I will be back for number 4. More

Great deal on a Jetta Sportwagen Over the course of a month or so I shopped around for a Jetta Sportwagen. I saw one I liked online at Bommarito VW, I gave Chuck a call and he rememb Over the course of a month or so I shopped around for a Jetta Sportwagen. I saw one I liked online at Bommarito VW, I gave Chuck a call and he remembered me from an earlier visit. We worked out a great deal that day for the car along with my trade in. The process was very smooth and I felt comfortable through the negotiation. Others at Bommarito VW were polite and welcoming. I had a great experience at Bommarito VW and look forward to enjoying many years with my Sportwagen! More

Awesome All I can say is no pressure. This was very positive experience and I will recommend my friends to shop here. I am very happy. All I can say is no pressure. This was very positive experience and I will recommend my friends to shop here. I am very happy. More

Purchase of new 2014 Jetta TDI My wife and I were looking to replace our 2009 gas Jetta which had 100K miles on it. Weren't sue what to get but amenities and high mileage were req My wife and I were looking to replace our 2009 gas Jetta which had 100K miles on it. Weren't sue what to get but amenities and high mileage were requirements. Mr. Gilbert showed us several models and we decided to purchase the 2014 Jetta TDI with the premium package and navigation. We have had the auto for 11 days now and it is great. Diesel mileage is far greater than our old Jetta. Mr. Gilbert was very helpful with our decision making process and was very patient as we drove three different models before making our final decision. The dealership gave us a generous trade-in allowance and handled our financing at a really low rate. The auto was prepped and we drove it home the same day. With price of the auto, the trade-in given to us for our old Jetta, the four year maintenance program and the availability of a model that had everything on it that we wanted, we rate the experience with Mr. Gilbert and Bommarito Volkswagen at 5 STARS! More

Purchased 2014 VW Passat SEL TDI I just wanted to say many thanks to Marc Gaby for making the purchase of my new 2014 VW Passat SEL TDI a truly positive and enjoyable buying experienc I just wanted to say many thanks to Marc Gaby for making the purchase of my new 2014 VW Passat SEL TDI a truly positive and enjoyable buying experience. Based on numerous other past car purchases with other dealerships over the years I had anticipated that I would experience a long drawn out car buying process before hopefully arriving at a mutually acceptable purchase and trade-in price. However, that was not at all the case with Marc and Bommarito VW of Hazelwood. Their upfront internet pricing on the 2014 Passat tremendously simplified that part of the purchase process and their willingness to work with me on my trade-in value without having to haggle over "fair value" made all the difference and an easy decision for me. I definitely and highly recommend Marc and Bommarito VW of Hazelwood. Also, Gabe Anderson, Business Manager, made the end-process of purchasing a car a really favorable experience as well. Setting up the financing was quick, easy and efficient and only took a few minutes to complete. Even though I seldom ever purchased an Extended Car Warranty in the past, Gabe's low key, non-pressuring explanation and helpful recommendations about Bommarito VW's Warranty Program and industry unique 50% refund option made it an easy decision for me to also add it to my car purchase for total peace of mind over the next five years. Bill S. Lake St. Louis, MO More

Great dealership...great salesman Chuck was very helpful and professional. We came in with a lot of questions, Chuck answered them all and got us the car that we wanted! Chuck was very helpful and professional. We came in with a lot of questions, Chuck answered them all and got us the car that we wanted! More