Bommarito Volkswagen of Hazelwood

Experience We had a great experience buying our car with this dealership. We received a fair price, friendly fast professional service. And a great car! I would We had a great experience buying our car with this dealership. We received a fair price, friendly fast professional service. And a great car! I would recommend this dealership. More

Michael Woodard Third car purchased from Marc. Great guy and he takes time to work with you. Always pleasant and you get a great deal. I will be back for number 4. Third car purchased from Marc. Great guy and he takes time to work with you. Always pleasant and you get a great deal. I will be back for number 4. More

Great deal on a Jetta Sportwagen Over the course of a month or so I shopped around for a Jetta Sportwagen. I saw one I liked online at Bommarito VW, I gave Chuck a call and he rememb Over the course of a month or so I shopped around for a Jetta Sportwagen. I saw one I liked online at Bommarito VW, I gave Chuck a call and he remembered me from an earlier visit. We worked out a great deal that day for the car along with my trade in. The process was very smooth and I felt comfortable through the negotiation. Others at Bommarito VW were polite and welcoming. I had a great experience at Bommarito VW and look forward to enjoying many years with my Sportwagen! More

Awesome All I can say is no pressure. This was very positive experience and I will recommend my friends to shop here. I am very happy. All I can say is no pressure. This was very positive experience and I will recommend my friends to shop here. I am very happy. More

Purchase of new 2014 Jetta TDI My wife and I were looking to replace our 2009 gas Jetta which had 100K miles on it. Weren't sue what to get but amenities and high mileage were req My wife and I were looking to replace our 2009 gas Jetta which had 100K miles on it. Weren't sue what to get but amenities and high mileage were requirements. Mr. Gilbert showed us several models and we decided to purchase the 2014 Jetta TDI with the premium package and navigation. We have had the auto for 11 days now and it is great. Diesel mileage is far greater than our old Jetta. Mr. Gilbert was very helpful with our decision making process and was very patient as we drove three different models before making our final decision. The dealership gave us a generous trade-in allowance and handled our financing at a really low rate. The auto was prepped and we drove it home the same day. With price of the auto, the trade-in given to us for our old Jetta, the four year maintenance program and the availability of a model that had everything on it that we wanted, we rate the experience with Mr. Gilbert and Bommarito Volkswagen at 5 STARS! More

Purchased 2014 VW Passat SEL TDI I just wanted to say many thanks to Marc Gaby for making the purchase of my new 2014 VW Passat SEL TDI a truly positive and enjoyable buying experienc I just wanted to say many thanks to Marc Gaby for making the purchase of my new 2014 VW Passat SEL TDI a truly positive and enjoyable buying experience. Based on numerous other past car purchases with other dealerships over the years I had anticipated that I would experience a long drawn out car buying process before hopefully arriving at a mutually acceptable purchase and trade-in price. However, that was not at all the case with Marc and Bommarito VW of Hazelwood. Their upfront internet pricing on the 2014 Passat tremendously simplified that part of the purchase process and their willingness to work with me on my trade-in value without having to haggle over "fair value" made all the difference and an easy decision for me. I definitely and highly recommend Marc and Bommarito VW of Hazelwood. Also, Gabe Anderson, Business Manager, made the end-process of purchasing a car a really favorable experience as well. Setting up the financing was quick, easy and efficient and only took a few minutes to complete. Even though I seldom ever purchased an Extended Car Warranty in the past, Gabe's low key, non-pressuring explanation and helpful recommendations about Bommarito VW's Warranty Program and industry unique 50% refund option made it an easy decision for me to also add it to my car purchase for total peace of mind over the next five years. Bill S. Lake St. Louis, MO More

Great dealership...great salesman Chuck was very helpful and professional. We came in with a lot of questions, Chuck answered them all and got us the car that we wanted! Chuck was very helpful and professional. We came in with a lot of questions, Chuck answered them all and got us the car that we wanted! More

2014 Passat SE TDI with Sunroof and Nav We purchased our first car from Bommarito this past week and it is also our first VW. After driving cars at other dealerships we became discouraged w We purchased our first car from Bommarito this past week and it is also our first VW. After driving cars at other dealerships we became discouraged with slow response times and unwillingness to move on price. We found the exact car we wanted on the Bommarito website and Jay responded to the request for a quote within minutes with a price that was significantly less than any offer we had received previously. Jay was upfront and honest and helped every step of the way. He couldn't have been more correct when he assured us we would get a great deal on a new VW. The details including final price and finance rates were all handled over email. This was a huge benefit as we live over two hours from the dealership. When we arrived the car was clean, full of fuel and ready for us to take for a quick drive. The dealership was busy being a Saturday, but we were in and out in less than two hours including some time shopping in the VW store for a few items that were thrown in free. Jay finished the visit by doing a great job of going over the car with us and answering our questions. The entire team at Bommarito Volkswagen did a great job of making us feel like valued customers. It was the best car buying experience we've ever had. More

2nd car from Bommarito, different but excellent experience! My first experience was excellent at Bommarito Honda 6 years ago, and when it came to looking for my next car, it was a no-brainer for me to purchase My first experience was excellent at Bommarito Honda 6 years ago, and when it came to looking for my next car, it was a no-brainer for me to purchase here again! I needed to go next door to Volkswagen this time to find the selection of used cars I was looking for. I was introduced to Jay Burroughs who is a very engaging, personable, and perceptive salesman and listened to me as to what I was looking for and what I wanted within my limited price range. It was fairly immediate that I found the car that I wanted, and the price was brought down to one that was within my budget. After getting my payment in order, I came to pick up my car. Before leaving the dealership, I immediately noticed a significant issue with the vehicle. They took it in to service and found what they thought the issue was. As it turned out, that was not the issue and I ended up bringing the car back in twice, and the second time it was in the shop for 8 days. During these times, I was first given a rental car and then a loaner car. (It was a 2014 Passat TSI and I have to admit that I really fell in love with it and was sad when I had to return it!) Turns out, when I picked up my car it began to act up again within 1 1/2 days! I was on my way out of town to visit family in Texas, and I immediately brought the car back to Bommarito. I was quite frustrated at this point as I was packed up and had my dog with me. My dog was immediately invited inside to wait with me while the staff decided what was going to be done at this point. After my drive there, the car was just about to overheat when I safely got back to the dealership,and at that point, I was downright scared of that car! After spending a good bit of time in their comfortable and accommodating waiting area, I was brought back to speak with a couple of men. (Great people but I cannot remember their names!) I was told that they only wanted to do the right thing for me. (And regardless of me being a repeat customer.) I was told me that they would either refund me for the car I had just bought, or that Jay could show me a few cars I could trade it in for. I was very open to seeing what else he had to offer, and after driving a car I had previously driven and liked, I immediately fell in love with the beautiful 2008 Nissan Altima,that now sits in my driveway... And never in my life have I test drove and made a decision to purchase a car in 15 minutes flat!!! It was also snowing that day so I couldn't even drive over 30 mph, it handled well in the snow and my intuition apparently guided me in the right direction. I didn't quite understand the terms of the trade in I was offered, and I was thinking more money, but that they'd at least give me a decent break. When I asked Jay about the price, he told me it didn't matter, that they were going to do a flat out trade! It was quite a dream come true for me, as I've always loved the Altimas, but they were just out of my price range. It's a one owner car, in beautiful condition, and I couldn't be happier with it, almost 2 months and 4,000+ miles later! (I've already taken 2 road trips in it!) It's so much more comfortable and roomy than the Sentra I had for 6 years, as well as the car I traded it in for . The asking price for the Altima was quite a bit more than I could afford, and with everything I went through with the car I had originally purchased, it made it all worth it. I believe all things happen for a reason, but that we just don't know it at the time it's happening. I also believe Bommarito is by far the best dealership to work with, from my personal experience in buying cars. They stood behind their word, and never left me without a car during the difficulties I had with the first car. I've spread the word to many people as to how great an experience I had dealing with Bommarito. I've also told those folks how nice Jay was in working with! I got to know him a little better as a salesman and as a human being during the extra time I ended up spending at the dealership. I never felt rushed and always felt like an important customer and person to him. I will also add that I had recently had foot surgery when I bought my car, and I was non weight-bearing for quite a while. Jay went above and beyond to ensure that I didn't have to go any extra distances and was comfortable during my additional time spent there, and that meant a lot to me as well! Thank you Jay Burroughs, all the very helpful caring people in the service department, and the rest of the Bommarito staff for your extra time and consideration you gave me! Hopefully it will be a good ways down the road, but I do know where I will buy my next car! More

Great experience all around! Being a member of STLVW, I had heard great things about Bommarito so when it was time to start looking for a new car, I knew exactly where to go. I wa Being a member of STLVW, I had heard great things about Bommarito so when it was time to start looking for a new car, I knew exactly where to go. I was put in touch with Kevin Hall. He was very responsive and immediately made sure I was taken care of. Between both him and Marc Gaby, the entire experience was one that left me feeling appreciated and prevented me from walking away with a bad taste in my mouth as I had with other dealers in the past. I look forward to working with both them and Bommarito for many years going forward. More