Bommarito Volkswagen of Hazelwood

Used Car Purchase 8/5/14 I dealt with Jay from Internet Sales on a used car for my son. Jay was very courteous and a pleasure to work with. We came to a financial agreement I dealt with Jay from Internet Sales on a used car for my son. Jay was very courteous and a pleasure to work with. We came to a financial agreement without any trouble and Jay made sure the car was detailed quickly according to my schedule. I would definitely do business with Bommarito VW again. More

Volkswagen Jetta Thank you so much for helping my daughter and I find a car! You were a great help and got it all done so fast! We are very satisfied with our new car Thank you so much for helping my daughter and I find a car! You were a great help and got it all done so fast! We are very satisfied with our new car and can't wait to start off a great year! Thanks again! More

Outside Extended Auto Ins. Warranty Co. Denied Repair Claim I had an extended auto insurance warranty on my Volkswagen Passat from a company that was NOT affiliated with Bommarito Volkswagen of Hazelwood. I too I had an extended auto insurance warranty on my Volkswagen Passat from a company that was NOT affiliated with Bommarito Volkswagen of Hazelwood. I took my car to Bommarito Volkswagen of Hazelwood for repairs. After finding out what the problem was, Bommarito contacted the warranty company to get an approval to have repairs made and paid for by the warranty company. The warranty company did not want to stand behind their warranty as stated in their warranty booklet and denied the claim for repairs. This went on for months that my car was in the shop because the extended warranty insurance co. denial to my claim. With the help, dedication and the professionalism of the staff and team of people at Bommarito Volkswagen of Hazelwood, my claim was overturned and my car was repaired and paid for by the extended insurance warranty company. Because of the dedication, loyalty and customer satisfaction that the Bommarito staff and their team of professional people standby and show to their customers, I will forever be a customer of Bommarito Volkswagen of Hazelwood and will recommend this Dealership to others. I want to give a special thanks to, Mark Reader, Von Morgan and Tony Fargo. Thank You, Ms. S More

Terrific Service Advisors Getting service work done, even the routine maintenance is always a pain. Sort of like going to the dentist - you know you need to but the money coul Getting service work done, even the routine maintenance is always a pain. Sort of like going to the dentist - you know you need to but the money could be spent in so many other ways. Paul Fix at Bommarito does a great job of showing empathy and helping you understand that some things you can't put off. So many other dealerships make you feel as though putting $500 to 1,000 dollars in routine maintenance fees is ... well ... routine. And if you can't afford to get it done - you shouldn't have bought a decent car. NOT SO with Paul and the Bommarito Volkswagon Dealership. I always feel like they understand that I want to take care of the car, but some things I just have to spread out. Great Team at this dealership. More

Administrator Great folks to do business with. I am always taken good care of by Paul and Tony in the Service dept. I have purchased three cars from Marc Gaby and Great folks to do business with. I am always taken good care of by Paul and Tony in the Service dept. I have purchased three cars from Marc Gaby and very satisfied with the dealership More

Anderson Family Long Distance SUV Buy. This was something new to my wife and I, we were looking for a Infiniti JX 35 and found one at Bommarito Volkswagen in Hazelwood, MO. So I emailed the This was something new to my wife and I, we were looking for a Infiniti JX 35 and found one at Bommarito Volkswagen in Hazelwood, MO. So I emailed them to see if they still had the vehicle. Marc Gaby contact us and said yes. So we went down on Saturday to see this vehicle and we were impressed. For the price they were asking, my wife and I knew, they were not going to much lower then the asking price. So after the test drive I knew for sure this was the vehicle I wanted. Marc asked me what I think of the vehicle and I said I like it. Marc said my job is to get you the best deal here so you don't have to shop anywhere else. And Marc Gaby came through like he said. Now we are back in Kansas City enjoying our Infiniti JX 35. P.S. Marc Gaby, You the Man More

Review of Marc Gaby, sales representative by the Drury's Marc definitely impressed us with his knowledge, his desire to give us what we wanted, and his efficiency in getting us through the sales process wit Marc definitely impressed us with his knowledge, his desire to give us what we wanted, and his efficiency in getting us through the sales process without any pressure from him or the other members of the team. At Bommarito Volkswagen, More

Terrible The deal was ok, but we waited for over an hour just to get into finance. After we had called to try to get stuff done before hand, they claimed they The deal was ok, but we waited for over an hour just to get into finance. After we had called to try to get stuff done before hand, they claimed they couldn't. Then proceeded to take 2+ hours. This is unacceptable since the deal was already agreed upon. There are so many ways they could have not cost us so much time. We also recently bought a car from another dealer and it took less than 30 mins from start to finish! UPDATE - so nearly a month later, they now claim the bank that financed us got an error and the interest rate is changing (going up) .2% a total of $57 for the life of the loan. So after the 2 hours, THEY STILL GOT IT WRONG and now are telling us we have to go back and resign everything. Worst experience ever! More

Bommarito Volkswagen in Hazelwood rocks! The people at Bommarito Volkswagen in Hazelwood went beyond the call of duty to take care of me. The staff was more conscientious than one would expe The people at Bommarito Volkswagen in Hazelwood went beyond the call of duty to take care of me. The staff was more conscientious than one would expect from a car dealership. Whatever they are doing there to empower and train their employees to care for the customers sure is working. I HIGHLY recommend them! More

Totally responsive, totally professional, totally satisfied! We approached all 7 VW dealerships in metro St. Louis area with the same proposition...we wanted to trade two cars for one new VW Beetle convertible i We approached all 7 VW dealerships in metro St. Louis area with the same proposition...we wanted to trade two cars for one new VW Beetle convertible in the TDI version, equipped exactly as we specified, while also hopefully getting some cash back. As we quickly learned, not one of the dealers had this exact car on their lot, nor coming in. 6 of 7 dealers tried to sell us a car they already had, or one they had coming in, even though it did not match our specs. A few searched for an existing car that was on another dealer's lot in the same VW sales region as St. Louis, but when this did not turn up what we wanted, they tried to sell us what they found. A couple dealers searched existing inventory nationwide without finding a car matching our specs, but these dealers still tried to sell these cars to us any way. Only one dealer...Bommarito VW of Hazelwood, MO...found exactly what we wanted. In fact they found 2 cars. These cars had not yet been produced, but were scheduled to be produced, and each matched our exact specs in every way. However, neither was planned for St. Louis or its region. Not a problem! Marc Gaby and Matt McManus at Bommarito found a way to have one of these cars re-directed to their agency without even having a firm order from us! (This was a car with both high end features like premium sound and navigation, but also a manual transmission...all to our specifications...but very tough to sell if we didn't take it.) This deal broke new ground in many ways too numerous to mention here, but no matter what the obstacles, Bommarito and Marc and Mike made it happen. We took delivery our new TDI Beetle Convertible yesterday (6/20/14) and we are delighted, with the car, Marc, Mike and Bommarito. More