Bommarito Volkswagen of Hazelwood

Completely satisfied with my new 2014 Jetta I bought my very first car (Jetta) from Bommarito VW this past week and my sales person was Jay Burroughs. This experience was wonderful because Jay I bought my very first car (Jetta) from Bommarito VW this past week and my sales person was Jay Burroughs. This experience was wonderful because Jay went above and beyond to make sure I received the right car for the right price. I probably took more time than the average customer, but Jay was very patient with the whole process. The finance department with Ken Frederick was also professional and courteous. I would highly recommend this dealership to any perspective VW buyer. More

Extremely Helpful I was fortunate enough to work with George Bussey, and although I didn't end up purchasing a vehicle from Bommarito, I was so impressed by his service I was fortunate enough to work with George Bussey, and although I didn't end up purchasing a vehicle from Bommarito, I was so impressed by his service that I wanted to give a postive review. I initially inquired about test driving a Passat, and George very promptly returned my email and setup a time for me to come by. As soon as I got to the dealership, George met me and tossed me the keys to the car to test drive - no questions asked, no forms, no ride along. He simply encouraged me to drive it hard and see what I thought. I ended up test driving multiple Passats that day, which ultimatley led to a purchase at another dealer weeks later. Unfortunately, Bommarito didn't happen to have the exact model/color/miles/etc. I was looking for at the time, or I would have been pleased to purchase from them. After driving, I sat down with George and he was able to give me more information on Volkswagen, while never once pushing me for the sale. This stands in stark contrast to what I've experienced from other dealers, whose only end goal is the sale. If you're in the market for a Volkswagen, I would highly recommend working with George. His level of service and informativeness will make your experience very smooth. More

This team is a DREAM! Working with these 2 gentlemen was just fantastic. They made things so easy and even played with my kiddos to keep them occupied....or fed them ice cr Working with these 2 gentlemen was just fantastic. They made things so easy and even played with my kiddos to keep them occupied....or fed them ice cream and fruit to get them all wound up. I absolutely love my car and they are there to help if I have any questions. Can't for tem to help my friends ad family. More

Quality Counts ! We looked at many cars and visited many dealerships, We have never owned a Volkswagon ! Chuck Thomson was able to make a good deal happen, with fol We looked at many cars and visited many dealerships, We have never owned a Volkswagon ! Chuck Thomson was able to make a good deal happen, with follow up and and a winning attitude. This is the second new vehicle we have purchased from the Bommarito Family !! More

Hazelwood VW is the best dealer around; for any brand. We have purchased five VW cars from this dealership. Chuck has been our sales rep for years and he is a genuine, knowledgeable professional. We have a We have purchased five VW cars from this dealership. Chuck has been our sales rep for years and he is a genuine, knowledgeable professional. We have also purchased BMWs from Plaza Motors and although Plaza is the "luxury" brand and still a nice place, VW Hazelwood trumps it in comfort of the waiting area and customer service. Even taking our cars in for service at Haz VW is a pleasure. I can be high maintenance when it comes to car experiences. And like my vacations, I want the Ritz Carlton of dealers. This is it. More

Marc Gaby and Kevin Hall Both Marc and Kevin went the extra mile to solve my unique circumstances and put me in a great car that will deliver more value to me. Generous wi Both Marc and Kevin went the extra mile to solve my unique circumstances and put me in a great car that will deliver more value to me. Generous with their time, easy to reach, quick with answers, and a willingness to help, including the offer to come pick me up when I was stranded with my previous vehicle before buying the Passat. More

EXCELLENT SERVICE Everyone involved in my experience was very polite and professional. I would recommend this dealership to everyone I know in need of purchasing a car. Everyone involved in my experience was very polite and professional. I would recommend this dealership to everyone I know in need of purchasing a car. I am very pleased with my new Passat. Kevin, Marc and Gabe.... made my experience very enjoyable. More

Excellent Transaction Great experience from a repeat customer. Presales experience was great. I let Marc know what I was looking for earlier in the week and he forwarded me Great experience from a repeat customer. Presales experience was great. I let Marc know what I was looking for earlier in the week and he forwarded me info on inventory that met my needs. Sales experience was also excellent, Marc provided details for various models for an informed decision in a friendly, no pressure environment. Marc and the crew at Bommarito VW provide, by far, the best car buying experience I've had. More

Top Notch!!! As a Customer Service Manager I can say these guys know what they are doing. I never felt any pressure once and they are really relaxed and let you le As a Customer Service Manager I can say these guys know what they are doing. I never felt any pressure once and they are really relaxed and let you lead. They ask what you like and don't like and show you your options and then help you get the right price. After being used to all the hassle you get at other dealers at first I had a feeling like me as a person or my sale was not important because they don't hound you but then quickly realized this is how it should be and you should not be hassled but rather helped and then left alone to decide. I received a more than fair price on my trade in and thanks to Jay I am now driving a 2015 VW Golf GTI and I love it. Safe to say I will be back to Bommarito Hazelwood for any future vehicle purchases! Keep up the great work you guys are awesome and you know Customer Service! Thanks Again! More

Great experience I knew what I wanted to buy and coordinated a visit with Marc. He was very thorough and respectful of our time explaining the details and allowing add I knew what I wanted to buy and coordinated a visit with Marc. He was very thorough and respectful of our time explaining the details and allowing additional questions if needed. The transaction was smooth. Overall, we are very satisfied with the experience. More