Bommarito Volkswagen of Hazelwood

Excellent customer service Joe Grayson made us feel as if we were valued customers. He listened to our needs and did everything he could to accomplish what we wanted. We left Joe Grayson made us feel as if we were valued customers. He listened to our needs and did everything he could to accomplish what we wanted. We left with a beautiful Passat which we will enjoy for many years to come. The sales manager, Marc, also, was a huge help with our purchase. It's great to work with people who do not fool around and who give you an accurate price and then follow through as promised. More

Pleasure doing business at Bommarito No surprises. In dealing with our sales rep (Joe Grayson) to our final closing their were no surprises. Our purchase, which was very satisfactory to u No surprises. In dealing with our sales rep (Joe Grayson) to our final closing their were no surprises. Our purchase, which was very satisfactory to us, was a pleasant experience. I would DEFINITELY recommend Bommarito VW to someone else. More

Former Car Salesman Very Impressed I previously worked at a local competitor and usually by my Volkswagens from them However, Bommarito had the exact car that I wanted, so I called the I previously worked at a local competitor and usually by my Volkswagens from them However, Bommarito had the exact car that I wanted, so I called the number on their website and was greeted by a very polite Joe Grayson. Joe confirmed that the car was in stock and I requested an appointment the following day at 5pm, an hour before the dealership was scheduled to close. When I arrived, Joe had the car sitting right out front, clean, and ready for a test drive. After the drive, we went inside to talk numbers, and Joe went immediately to the internet sales price, which included all available rebates, without me having to request or identify any of them. The only negotiation necessary was for my trade-in, and we arrived at a fair offer after several negotiations, which Joe was very willing to advocate on my behalf. We got an excellent Sportwagen at an unbelievable price. At no point during the negotiation did I feel pressure to buy the car, even though Joe, his manager, Al Tabrizi, and the finance officer, John Sanchez, were all over an hour late getting off work. John and Joe stayed 2 hours late to wrap up the paperwork, and John articulated the financial products very clearly, was zero-pressure, and was honest and transparent in every aspect. This was by far the most open and easy car transaction I have ever dealt with, and I know exactly where I'm going for my next VW purchase. More

My best car buying experience ever !!!! I hate annoying seals people who push and don't even listen especially if you have ascent. This was the best car buying experience we ever had . Our S I hate annoying seals people who push and don't even listen especially if you have ascent. This was the best car buying experience we ever had . Our Seals Consultants Joe Grayson was amazing !!! Hi did give my husband and me plenty of time to look the car. We test drive the car without supervision !!! Hi was very helpful and knowledgeable. The entire stuff was so patient we showed without appointment two hours prior closing on Saturday !!! Thanks to them we left with our new car !!! Thank everyone we will come again !!! More

Excellent Service and Experience I purchased my first car a couple of weeks ago, and I couldn't have asked for a better experience. Everyone was very helpful, polite, and accommodatin I purchased my first car a couple of weeks ago, and I couldn't have asked for a better experience. Everyone was very helpful, polite, and accommodating. They truly look out for their customers. Couldn't have asked for a better experience! More

THE HIGHEST PROFESSIONALISM POSSIBLE Joe Grayson made the purchase of our new car a really pleasant experience! His courtesy, understanding, fairness and professionalism are exceptional Joe Grayson made the purchase of our new car a really pleasant experience! His courtesy, understanding, fairness and professionalism are exceptional. We will come again. Thank you Joe ! More

helpful and patient sales rep Joe is super patient and helpful. I am an international student and I am a female; and I had difficulties understanding the features and some of the " Joe is super patient and helpful. I am an international student and I am a female; and I had difficulties understanding the features and some of the "technical" words. Joe spent a lot of time patiently show me what he means till I understand and I am really appreciative of the time and efforts he spent to help me. He explained me different options I have and let me decide to take the one that I am comfortable with. I am glad that I get a car that I like at a good price with Joe's help. More

Organized Very organized , everyone was so welcoming and joe Grayson had the best customer service I mean he really worked with me and finding the right fit Very organized , everyone was so welcoming and joe Grayson had the best customer service I mean he really worked with me and finding the right fit More