Bommarito Volkswagen of Hazelwood
Hazelwood, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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hello my name is jason . long story short i purchased a certified vehicle with a “110 point inspection” from bommarito volkswagen in hazelwood 2 days later i take the vehicle long story short i purchased a certified vehicle with a “110 point inspection” from bommarito volkswagen in hazelwood 2 days later i take the vehicle to a shop and they tell me the vehicle has the rear windshield installed wrong also it in not a factory window, the rear had been repainted, The trunk is misaligned, and the front side panel has small dents from where a larger dent was pulled out. they fixed the window and painted the side but do not want to work on trunk or the side panel with the dents also i know the car would be worth less if they sold it uncertified and with these problems but they refuse to refund me the difference .i have called multiple certified volkswagen dealers and they all tell me if they had this car with these problems they would not sell it as a “certified pre owned “especially since it use to be a rental car and the damage was not fixed correctly. That means someone rented it got in a accident, fixed it themselves, took it back to the rental company then the company sold the car to the bommarito volkswagen where they did not actually give the car a inspection instead just sold it as certified. There is no way a car can have a windshield installed wrong plus all the other damage and it pass a certified inspection . Doing that would lower the quality and price of a certified vehicle instead of being able to sell it for more like they did . Now i know for a FACT if i were to take the vehicle to them how i bought it they would not certify it Again . More
The assistance great; sales consultant Craig Whitfield was knowledgeable and helpful. Sherry Lang Bruce Strother was knowledgeable and helpful. Sherry Lang Bruce Strother More
Jason(salesman) and Gary(finance) were great! They were both so personable, knowledgeable, honest and kind. I would recommend them without reservation, They were both so personable, knowledgeable, honest and kind. I would recommend them without reservation, More
Found me a new stick-shift Jetta and transported so I could buy it. Was not a special trim to get stick, either. Very affordable. Only gripe is they said they could get a silver one but turned out they could buy it. Was not a special trim to get stick, either. Very affordable. Only gripe is they said they could get a silver one but turned out they could only get another stupid white car. So sick of white cars! More
Not a good dealership to deal with. Very unprofessional at volkswagen not worth the time Very unprofessional at volkswagen not worth the time More
DO NOT TRUST THIS COMPANY! !!! I purchased a 2016 Audi A4 for $16,499.00, gave them $1,500.00 down in cash. Upon picking up the vehicle I sent the Mother of my child to pick it !!! I purchased a 2016 Audi A4 for $16,499.00, gave them $1,500.00 down in cash. Upon picking up the vehicle I sent the Mother of my child to pick it up and she was given NO PAERWORK, while i figured they would mail it it never happened. I did receive the application for title and license however it shows the price of the car was $14,999.00, come to find out when I got the statement from Ally Finance they show me owning $17,209.00 as the original balance... I did not purchase any warranties or anything else. I am appalled at the fact they would be so reckless to think that I wouldn't catch a $2,000.00 discrepancy and I am still responsible for paying SALES TAX!!!! DO NOT TRUST THESE PEOPLE! They also said my credit was a 680 and when I pulled my own credit through a Mortgage Lender who is a friend of mine my Fico was over 720 and they hit me with a 22% interest rate!!!! Further more I got denial letters from other Lenders showing my fico and stating the reason for denial was the collateral was unacceptable for the price of the car!!!! More
I came in for service and Isaiah was the best service person. So pleasant to work with and patient. He took care of my vehicle and made sure that it was clean afterwards. I really appreciate everything t person. So pleasant to work with and patient. He took care of my vehicle and made sure that it was clean afterwards. I really appreciate everything that he did to assist me. More
Scott Riely is the the kind of salesman that you could trust to sell a car to your mother or family member without worry that they would be taken advantage of. He is a nice man that will work hard to be trust to sell a car to your mother or family member without worry that they would be taken advantage of. He is a nice man that will work hard to be fair and make you happy. You will notice that we didn't buy a car. It was a car for my wife. We were offered a fair amount for our trade and a decent price for the car. Unfortunately the wife did not care for the car and another she was interested was not in stock at the time. Scott offered us a very generous offer on a car in stock like my wife wanted in AWD and also offered to get us one to suit her. We were hoping to return home with a new non AWD car and moved on. It is no reflection on Scott and I admire his integrity and the effort he made to work with us on a deal. More
I purchased a 2023 Jetta in September of 2023 it is now Dec and I still don’t have my vehicle! I keep telling me the part is on back order! But I did some of my own research and the part is discontinued! K Dec and I still don’t have my vehicle! I keep telling me the part is on back order! But I did some of my own research and the part is discontinued! Kevin told me I had to purchase the insurance and my car price went from 23000 to 30000 ! I need help with this and can’t seem to get any help More
Shannon and Sean were awesome. Excellent follow-up and excellent customer service. Made the car buying experience smooth and easy. Would highly recommend. Excellent follow-up and excellent customer service. Made the car buying experience smooth and easy. Would highly recommend. More