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Bommarito Honda - Service Center

Hazelwood, MO

4.2
121 Reviews

121 Reviews of Bommarito Honda - Service Center

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November 20, 2018

Service Department Is Inept I took my car in for an oil change, tire rotation, and alignment. I paid for all services. When I picked up my car, it was pulling to the left just More

by Justin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Margot, Emily
November 17, 2018

Our sales person gave us an hour of his time 6 months later. We contacted our sales rep to answer some questions we had about tech features and he spent an hour with us. Very helpful to us and also learned new More

by Honda service
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Bernard
November 14, 2018

Awesome service Margo help me from start to finish! She was very informative on things that I needed to get done with my wife’s car! Every question I had, she answere More

by jrgrfx99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margo Jennings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2018 -

Bommarito Honda Superstore responded

Hello! Weare so pleased to hear that Margo was able to help you out with your wife’s car! We sincerely hope you’ll come see us again soon if there is anything else you need.

July 23, 2018

Great Both Mike's did a excellent job,. Everyone went out of their way to welcome us and be comfortable. Enjoyed ice cream as well. Would recommend our fr More

by Den
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Minner
July 19, 2018

Kevin Hall We recently had our 2014 Honda Pilot serviced. While in the waiting room, I was greeted by Kevin Hall who had assisted with this purchase 3 years ago More

by Dominic Pisoni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hall
May 18, 2018

A special thank you! I want to thanks Kevin Hall for all the help he provided me this past Saturday. Usually, at my young age sellers try to take advantage and make th More

by Neri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hall
May 25, 2018 -

Bommarito Honda Superstore responded

Hi, Thank you for the positive review. We’re glad Kevin took the time to find you a car that works for your credit situation and your needs. We hope you enjoy your new car!

January 04, 2018

Scammers I dropped my car to the Bommorito Honda Collision re air bags on both sides (recall) and no one called me for permission to replace the air bags. I pi More

by Pebbles234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alec Mokriakow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2018 -

Bommarito Honda Superstore responded

Hello, Thank you for taking the time to review your collision center experience. We are very sorry to hear of your negative experience. At both our service center and collision center, we aim to provide the highest level of quality auto service, complete with a friendly customer experience. We would like to learn more about your specific visit and would appreciate you reaching out directly to us. Please contact our service manager, Matt Fair, at 314-731-9777 so that we may better address your concerns. Thank you.

November 08, 2017

Terrible. Messed up my car and didn't fix the problem I had my car in for repair and they broke a relay. Fixed the relay but caused more problems and never fixed them. I drove back 3-4 times back to the d More

by 7432Jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Margo Jennings
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Mokriakow
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Fair
Nov 17, 2017 -

Bommarito Honda Superstore responded

Hello, Thank you for taking the time to leave feedback on your service experience. At Bommarito Honda, our service staff is committed to providing certified, quality service to all cars that come into our bay. We are sorry to hear that your experience did not meet your expectations. We would like to learn more about your visit and make this right. Please reach out to Matt Fair, our service manager, directly at 314-731-9777,

November 06, 2017

Great customer service Just bought a new Honda CR-V 2017, Nice car with a safety feature on it, we love it! Great customer service. Thank you! Mr. Randy Booth :) Have a More

by Linh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Borth
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2017

Great Experience! We were so pleased with the service we received at Bommarito! The two gentlemen who worked with us were very knowledgeable, helpful and professional. More

by KerryB3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Minner, Josh Berry
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