Bommarito Honda Superstore

Craig was the kind of salesman that makes a trip to buy a new car enjoyable. I have not always had that kind of experience. He was very professional and experienced. Craig did a great job in identifying the new car enjoyable. I have not always had that kind of experience. He was very professional and experienced. Craig did a great job in identifying the car I was looking for and then working with me so we could make a deal. More

I had a very positive experience with Craig Gaby and Bommarito Honda. My wife and I were treated very well, especially after visiting a few dealerships with almost no customer service at all. Craig was Bommarito Honda. My wife and I were treated very well, especially after visiting a few dealerships with almost no customer service at all. Craig was very easy to deal with and helped us find the car we were looking for. I am also very happy with the continuing support from Bomamarito--the free car washes are a great deal, and I have the service plan if I ever need it. More

I made some calls to various dealers and checked their websites. I found Bommarito Honda's website easy to navigate and when I called and left a message for the Internet Manager it was returned within th websites. I found Bommarito Honda's website easy to navigate and when I called and left a message for the Internet Manager it was returned within the hour. That made a good first impression. I set up an appointment to view the car and Dan Weiman was ready and waiting. After answering a few questions he quickly sent me on a test drive with great directions for the "loop" getting some highway and neighborhood driving in the process. He told me to take my time. I knew what I wanted and I knew what I would pay. My offer - his counter - my final offer. Done deal. I told him up front I did not have time to wait around and play games so lets just get to it. And he did. When I came to pick up the car after detailing, again it was ready but I wanted to drive it one more time before I signed the paperwork. When I found a problem with the windows he checked it out, sent his boss out to check it out, and agreed that the windows needed to be fixed. They said, and I quote, "We can't send a car off the lot working like that." So they kept the car, I got a loaner (sweet car I might add!) and things were fixed as promised. I know I can be safe in recommending the dealership and specifically, Dan, to others. It was easy, honest, and (almost) fun. And the thank you cookies were impressive as well. I think they really do an outstanding job of creating a relationship and hoping their customers are satisfied! More

My experience with the Bommarito Honda service department has been excellent. I couldn't ask for anything more. Every service visit is painless and the staff is always honest. Mike Kramer is outstanding and has been excellent. I couldn't ask for anything more. Every service visit is painless and the staff is always honest. Mike Kramer is outstanding and will be MY service advisor as long as I own a Honda. You can bet I will be a Bommarito customer for life!!!! More

Steve Thompson most helpful, knew him from another dealership. Said service would be about 1 1/2 hours, he was exactly right. Technician drove with me, found problem. New car, dealer I purchased c dealership. Said service would be about 1 1/2 hours, he was exactly right. Technician drove with me, found problem. New car, dealer I purchased car from did not find problem. Facility is excellent, clean, great waiting area. Appreciate Steve's customer service. Jim also very friendly and I knew him from a previous dealership. More

The staff at Bommarito are very customer oriented. Steve is friendly, knowledgeable and took the time to educate me about the service I needed and was provided. I felt that I received superior service and h is friendly, knowledgeable and took the time to educate me about the service I needed and was provided. I felt that I received superior service and honesty for my money. Steve, as well as others I had contact with, displayed wonderful customer service skills. More

I had a great salesman who worked with me on getting the car I wanted at the price I could afford and the extra options that I wanted. The process for getting the financial paperwork done was really quick car I wanted at the price I could afford and the extra options that I wanted. The process for getting the financial paperwork done was really quick and that makes a big difference in buying a car. Great Experience!!!!!! Thank you, Ronnie Manzotti More

I Had a terrible experience with a salesman at Bommarito Honda. I stopped in one afternoon while I was in the area to look at a car that they had listed on the internet. The salesman was helpful at first, Honda. I stopped in one afternoon while I was in the area to look at a car that they had listed on the internet. The salesman was helpful at first, but clearly became agitated when I told him that I was just starting to look at cars. He became even more frustrated when he apparently realized that I might know more about the cars that I was looking at than he did. I left that afternoon, but continued to correspond with the salesman over email since I live about 50 minutes away from this dealer (without traffic). I wrote the dealer to find out whether or not they would negotiate the price. He replied: "The cheapest TL on Autotrader I could find was $22,000,with all comparable options. If you have some time stop in and I will submit your offer to my boss. Also the tag price was 19,999. Thats why I e-mailed you as soon as he lowered it to $18,995. Please let me know when you would like to come in.Have a great day. Aaron 314-852-3743." The following Wednesday, my wife and I got a babysitter and drove in after work to make an offer on the car like he suggested, with full intention to buy the vehicle that night. The salesman got up, started the paperwork, and simply asked how I wanted to pay. He never even bothered to ask what my offer for the price was, and told me then that the price was not negotiable. He would not entertain an offer or let me talk to the sales manager. I didn't appreciate the fact that he wasted over 2 hours of my night or his insultingly smug attitude. Im not sure if he was a new salesman or just the stereotypical one- but you cant ask someone to come in and make an offer and then expect them to pay the ask price without question. That isn't how a negotiation works. There are lots of dealers with lots of cars in St. Louis- i will take my money elsewhere. More

Purchasing my used vehicle from Bommarito Honda (who figured I'd buy a Ford from a Honda dealership?) was as easy as going to the store to buy a gallon of milk. I learned of the vehicle through an Inte figured I'd buy a Ford from a Honda dealership?) was as easy as going to the store to buy a gallon of milk. I learned of the vehicle through an Internet search, called and made an appointment with Mr. Weiman, test drove the vehicle in the middle of a rainstorm, and purchased it on the spot. Mr. Weiman and all of the staff were welcoming and professional. They answered all of my questions. When there was a paperwork snafu they mailed the corrected paperwork to my home for my review and signature and I sent it right back to them. All of the corrected paperwork was provided to me and I had zero problems licensing my vehicle. I returned to the dealership for a paint touchup that was promised to me at the time of purchase and was very satisfied with that, as well. I didn't even have to sign for it. Instead, their word was their bond. I highly recommend this dealer! More

Went to Bommarito to purchase a used car for my teens. We found a car and agreed on a price. After all papers were signed and was money paid in full, we picked up our 2004 Accord. It was then they told us th found a car and agreed on a price. After all papers were signed and was money paid in full, we picked up our 2004 Accord. It was then they told us there was only one key. Keys for 2004 Hondas cost over $100 each after programming. Only the dealer can program these keys and they will not start the car without programming. We protested, noting that cars are expected to come with certain items, including a normal number of keys (3), and that this should have been declared before the deal was closed. They refused to help but stated that they could see about programming if we got keys. With some difficulty, we did purchase 2 Honda-issued key blanks. When we called to get them programmed, Dan said, "Hey, it's not my problem." This was especially troublesome, because before buying Dan had given us a speech about how some dealers would refuse to help a customer over a bad battery or a bad tire on a used car. "Bommarito would never do that," he said with assurance. Service also refused to intervene until we continued to protest to multiple people. Finally, the manager agreed to program the keys. At this point, the service people were very helpful, polite, and attentive. Thus, the rating...the service people seemed very nice; the salesman was not. The stated price was not what the car cost. Dan Weiman, unfortunately, acted like the stereotype of dishonest car salesmen. How unfortunate for all the honest car salespeople out there. Having purchased 6 used cars, this was the worst experience I have had. For the price of 2 keys, Bommarito could have had my return business. I am afraid that I have a permanent bad image of them now. More