Bommarito Honda Superstore

This the worst service I have ever received and unfortunately this was not the first time I have experienced rudeness at this dealership. When I got there Todd greeted me and from the start was bei unfortunately this was not the first time I have experienced rudeness at this dealership. When I got there Todd greeted me and from the start was being short with me. I told him I had many questions about tires before I purchased them and he asked me what my question was. I reminded him I had multiple questions and I needed some one who was willing to answer my questions. He finally understood and slowed down. When I made my decision on which tires I wanted to purchase, I presented him with a coupon for buy 3 get one 1 free on the tires. He said he would have to go check with his boss. He came back and said his boss would not accept the coupon but he would give me 15 percent off. I asked to speak the manager because I had already previously called and inquired about the coupon and was told that it wouldn't be a problem accepting it. I had also visited the Frank Leta Acura dealership and they were willing to accept the coupon. Matt Fair walked out his office and said he would not accept the coupon and all he could do for me is 15 percent off. He also was very rude and being very short with me and my boyfriend. He told me the coupon was not valid (as in it was not a Honda coupon and it did not say Bommarito) and it was expired. I told him I never have problem with expired coupons before and the coupon clearly said Honda at the bottom. I save them and use them as I need them each year. When my boyfriend started to question him about assisting us in a dealership that would accept the coupon Matt Fair flat out said no he would not assist us, that was not his job, and it was not his problem. My boyfriend questioned him on how everyone else was ok with accepting the coupon under the Honda name so why wasn't he and this is not how to handle a customer service issue. Matt Fair was completely unmoved by this entire conversation. He repeated to say all he could do was 15 percent. When we asked who his manager was he said there wasn't anyone over him. We asked who the manager was over the entire Bommarito building was and he only gave us a first name and refused to let us speak with him. I showed him an envelope full of Honda coupons that I had with expired dates on them and asked were these now not valid, and he said he would accept those because they said Bommarito. I asked him again how could he accept these that are expired but not the one for tires and it was only a 10 percent difference that needed to be added to the 15 percent that he was offering. He finally said, "Let me go crunch some numbers and ill get back with you." Matt Fair walked away and came back within a minute and said that was fine and walked away. I had to ask him twice for one of his business cards. Matt Fair is probably one of the rudest men I have ever come in contact with in my life! And most of the young men working in the service department have the same rude, short, attitude as well. I bought my truck from this dealership and all my services come from this dealership. I have been nothing but a loyal customer but I am tired of being treated as if my concerns and questions don't matter. I have consistently had issues anytime I get anything more than an oil change done. I will drive 30 miles to Frank Leta Honda or Frank Leta Acura from now on to make sure I receive good customer service. I will no longer patronize this business. More

Ian made this car buying experience painless. We felt the price we paid for the Honda Accord LX was very fair and we were given value for our trade-in. We will definitely recommend Bommarito to others and w price we paid for the Honda Accord LX was very fair and we were given value for our trade-in. We will definitely recommend Bommarito to others and we'll be back next year when it is time to trade our other Honda Accord. More

We found Mike to be very knowledgeable and professional. He gave full attention to us while we were at the dealership and worked with us to successfully drive off in a 2013 Honda Accord. We traded in two c He gave full attention to us while we were at the dealership and worked with us to successfully drive off in a 2013 Honda Accord. We traded in two cars and accomplished the deal in a timely fashion. More

Michael Minner went out of his way to ensure me that the noise on my Jeep would be fixed. He guaranteed me that Bommarito Honda would make it right before they would let me drive off the lot. Although it wa noise on my Jeep would be fixed. He guaranteed me that Bommarito Honda would make it right before they would let me drive off the lot. Although it was a hassle and cost a good amount of money, Mike kept his word and gave me my Jeep in perfect working condition. If given the chance I will buy my next vehicle from Michael Minner. More

I bought a 2013 Honda CRV from and Doug Saunders was the salesman - he was very helpful, courteous and pleasant at all times. He followed up with a couple of phone calls to make sure all was good - I love salesman - he was very helpful, courteous and pleasant at all times. He followed up with a couple of phone calls to make sure all was good - I love the car and highly recommend Bommarito Honda and Doug! More

My experience with Bommarito Honda was wonderful. Kevin Hall had all of my paperwork ready for me to sign and he went over each line and explained it to me. Then Kevin took me to my car and explained all Hall had all of my paperwork ready for me to sign and he went over each line and explained it to me. Then Kevin took me to my car and explained all of the items in the car and demonstrated the most important ones. Also, when I first walked in, I was greeted by the receptionist and then an intern came out to escort me to Kevin Hall's office. Everyone was very friendly. I work in customer service and this was the best. More

Michael made this the easiest and smoothest purchase I have ever made in 30+ years of buying cars. Thank you to Michael and the Bommarito Automotive Group for making this a positive experience W Rule 20 have ever made in 30+ years of buying cars. Thank you to Michael and the Bommarito Automotive Group for making this a positive experience W Rule 2012 Honda Accord LX More

Mike was very nice and prompt from the get-go. He quickly got me the keys to the Civic Si I was interested in and let me test drive it with no fuss. He and the rest of the staff I had contact with were very got me the keys to the Civic Si I was interested in and let me test drive it with no fuss. He and the rest of the staff I had contact with were very helpful and answered any questions I had. They were definitely ready to make a deal and worked with me on the financing. Bommarito Honda is quite the facility if you've never been and the Bommarito Advantage package that comes with every car is a great deal. I will absolutely be recommending them to anyone looking at new Honda's! More

This a great "no pressure" car dealership. Everyone is friendly and very helpful. The amenities in the showroom are excellent. Out of many new cars I have purchased over the last 30 years, my Everyone is friendly and very helpful. The amenities in the showroom are excellent. Out of many new cars I have purchased over the last 30 years, my wife and I both felt that this was the best car buying experience of our life. More

We bought our 2012 Honda Odyssey from Mike last July. We LOVED it! We wanted a few more features though and he helped us get a new 2013 Odyssey! We LOVE it and Mike is fantastic! Customer Service can't b LOVED it! We wanted a few more features though and he helped us get a new 2013 Odyssey! We LOVE it and Mike is fantastic! Customer Service can't be beat during and AFTER the sale. He always goes above and beyond for us and he will stop at nothing to have a happy customer! I have never met a more honest salesman. More