Bommarito Honda Superstore

Working with Bommarito made buying a car not as scary as I thought it was going to be, especially for a first time “new car” buyer. Thank goodness I met Jeff Dales, Sean Sturgeon and Michael Minner at this I thought it was going to be, especially for a first time “new car” buyer. Thank goodness I met Jeff Dales, Sean Sturgeon and Michael Minner at this location. They all made sure this was an easy, and dare I say, FUN experience! Will certainly be returning to them for my next car and referring them to everyone I know! More

I have always been a fan until my last visit to the service department. I spent an hour setting up appointments to find out that I was no dealing with the dealership directly. They use a call center. service department. I spent an hour setting up appointments to find out that I was no dealing with the dealership directly. They use a call center. When we arrived for our appointment, the service writer knew nothing about us coming, was very rude, and made my wife feel stupid. I called the "call center" again, and they were rude also. What happened to quality customer service. This was terrible. More

On December 23rd I picked up my car from getting a tire rotation, oil change, checking alignment, and looking at a broken visor. Upon picking it up, I noticed that the front drivers side wheel had been rotation, oil change, checking alignment, and looking at a broken visor. Upon picking it up, I noticed that the front drivers side wheel had been damaged. I pulled the car up in front of the dealership by the service garage and Jamie came out to look at that wheel. He said he would speak to the service manager and get back to me. I never received a call from Jaime, I had to call the service center again for him to call me back. He stated that he doesn't know how they could have done that to the wheel, but they would fix it. Fast forward to today February 3rd, I picked my car up after it getting dropped off to replace the broken visor and get the wheel touched up. On the night drop slip, I stated it was the front driver side wheel which is the problem wheel that was talked about and for them to not wash the car because it is ceramic coated. I went in spoke with Jaime, he let me know the rest of the wheels got touched up, which at first, I thought was really nice. Until I walked out to my car and nothing was done to my wheels. I walked back in and told Jaime that nothing had been done, I began to get extremely frustrated because the original problem addressed was the front driver side wheel, I wrote it on the slip, and confirmed via phone call Friday morning with Jaime that it was the front driver side wheel that would be fixed. He kept saying that they didn’t do that, and that they were not going to fix it, even though that has been the wheel that has been talked about this whole time. At this point, I am not even sure a wheel guy came out. To add, my car was washed which I explicitly wrote down for them not to do so. He was extremely unprofessional. Now here I am today, over two weeks past 3 February when I picked my car up with no work done to my wheel with no contact from Lin Rowe, the service manager who I was supposed to hear from, or anyone at Bommarito Honda besides Jimmy, and this is just extremely disappointing. How does anyone operate a place of business this way. My experience here has been below subpar. The night I got my BRAND NEW 2023 Civic Sport, there was a massive scratch down the side of it with a gash in the tail end of it. Which was an issue in itself to try to get them to fix. I ended up just taking it some where I trusted. Then my visor fell out of the ceiling of the car, and now this wheel situation. The only thing good about this dealership so far was my salesman, Jimmy. More

My transition from one leased car to a new one was very easy. Jeff and his assistant were very attentive to my needs. easy. Jeff and his assistant were very attentive to my needs. More

Brian Whitehead always take great care of me when I have my service done there my service done there More

After I received a referral to speak with Mike, he answered my phone call mid-morning. Within 15 minutes he figured up my lease/purchase options. We arranged a mid-afternoon meeting to view the vehicl answered my phone call mid-morning. Within 15 minutes he figured up my lease/purchase options. We arranged a mid-afternoon meeting to view the vehicle and by rush hour I was driving off the lot with a new car. I couldn't be any happier. Thank you! Angie, in financing, is quick, efficient, and knowledgeable. As a first time lease purchaser she walked me through the benefits of leasing a vehicle versus purchasing one. Plus the technology involved during the signing process was state of the art. Great job! More

For me buying the car is a small part of the experience. Hoping we have a good relationship while I own it is what I’m hoping for. Hoping we have a good relationship while I own it is what I’m hoping for. More

We would definitely recommend Jeff Dale at Bommerito Honda in Hazelwood. Personable knowledgeable and great service Honda in Hazelwood. Personable knowledgeable and great service More

John exceeded my expectations. He found the perfect vehicle for my needs at a price I couldn't believe. He truly made the whole experience stress free and very positive. John liste He found the perfect vehicle for my needs at a price I couldn't believe. He truly made the whole experience stress free and very positive. John listened to me and addressed all my questions and concerns. He is a straight shooter and I definitely felt he cared about my satisfaction and making sure I bought a quality vehicle and wasn't just trying to making a sale. He was never pushy and made sure to explain things and show me everything I needed to know. I was very much at ease. Anyone looking to buy a vehicle should give John a call. He is definitely a guy you can trust and I couldn't be happier with my Honda Odyssey! More

Knowledgeable, professional, and friendly. He was a pleasure to work with and I highly recommend. He was a pleasure to work with and I highly recommend. More