Bommarito Ford - Service Center

Chris improved this dealership by himself I have had several issues with this service department, that is why I only gave this dealership 3 stars. I was not in the market for a new vehicle but I have had several issues with this service department, that is why I only gave this dealership 3 stars. I was not in the market for a new vehicle but after speaking with Chris, I ended up buying one. Chris was honest in his approach with me. He introduced me to the ladies that see the reviews and they were spot on as well. Took me to the service center, even though I had som ill feelings but we worked through them. The sale of the vehicle had not yet been finalized but Chris took it upon himself to hash out any bad feelings with this dealership before making a deal. Very impressed that he put my feelings before making a sale. He actually made it hard to negotiate because he was spot on with pricing. Not feeling the sales manager but Chris and finance manager helping me with the sale made me feel like I didn’t get cheated. He did what he could short of not giving the vehicle away. Very happy with him. More

service left me without a smile My appointment, not a walk in, for scheduled maintenance (oil change, check fluids, rotate tires) kept me waiting for 3 hours! Under no circumstances My appointment, not a walk in, for scheduled maintenance (oil change, check fluids, rotate tires) kept me waiting for 3 hours! Under no circumstances do I find this acceptable. I had a few questions afterwards, which Nate helped me find the answers to. The mechanic I was directed to was very thorough and patient. (do wish I had his name!) More

Great I had a great experience with Bommaritto Ford.my second truck I bought from them.I had a problem with the tires . They replaced all four tires to corr I had a great experience with Bommaritto Ford.my second truck I bought from them.I had a problem with the tires . They replaced all four tires to correct the problem. More

Lied about repair- did not replace defective rear window Had a 2016 f150. Rear window was to be replaced due to defrost not working, left truck with them for al.ost 7 days. Paper work says work was completed Had a 2016 f150. Rear window was to be replaced due to defrost not working, left truck with them for al.ost 7 days. Paper work says work was completed, and window was replaced. First time defrost kicked on a couple days later truck caught fire, destroying truck. This happened in January.spoke with engineer at UIS-USA which was hired as outside source by my insurance co. He stated Bommarito LIED and did not replace the rear window, instead had C&W Glass try and replace "bad strips of defrost wire" and re do connections, well obviously this failed due to the fire. When Bommarito, the Ford rep and C$W glass met with the engineer from UIS the ford rep said the back glass had not been replaced, he was able to tell by the etching in the glass. Bommarito could have killed myself and my family by trying to screw Ford and me over and lying on the paper work for warranty repairs that where not made. More

Best place to purchase new and used Chuck Kilgore was very helpful, he made my buying experience so hassle free and painless. I wouldn’t go anywhere else. Very recommended to everyone to Chuck Kilgore was very helpful, he made my buying experience so hassle free and painless. I wouldn’t go anywhere else. Very recommended to everyone to visit him! More

Taxes on vehicle Thanks Gordon for all your help today so appreciated..😊 Fast and friendly service and very quick response..thanks for the rest of the team who helped Thanks Gordon for all your help today so appreciated..😊 Fast and friendly service and very quick response..thanks for the rest of the team who helped look into it.. More