Bommarito Ford

In helping me select a car and walking me through the paperwork Mr. Spicer did great. On the follow up, not so good. My car did not come with a spare tire and I was told the dealership would order one paperwork Mr. Spicer did great. On the follow up, not so good. My car did not come with a spare tire and I was told the dealership would order one for me and install it. It's been a year and Mr. Spicer has not responded to numerous emails. I love my 2020 Fusion but worry about driving too far from St. Louis without a sparetire. I should have insisted we book an appointment for the instillation of a spare tire at the time of sale, but I trusted my sales rep and the Bommarito staff. More

Steve was the salesman that sold us our 2017 Explorer which we are very happy about. The issue is that we are struggling to switch the title in our name due to the previous owners not having a written si which we are very happy about. The issue is that we are struggling to switch the title in our name due to the previous owners not having a written signature. I haven't been able to get hold of Steve for 6 months and every time I get him I get "i'll call you back". Classic salesman who is done after the sale with no customer service. Jon Chung who did our financing hasn't emailed us at all either. We were told by Jon that if we pay off our car early it would reduce/eliminate our interest we owe. We were going from a 0% to 5.9% knowing that we could pay it off sooner. Turns out that is not the case so feel flat out lied to. Still waiting on either of them to call or email me back! More

We worked with Chuck Lawless and he was by far the brightest part of our day. He and the staff totally helped us out of a huge situation and was meanwhile always being patient with us during the enti brightest part of our day. He and the staff totally helped us out of a huge situation and was meanwhile always being patient with us during the entire purchase of the vehicle until we had the situation under control. Thank you CHUCK!!!!!! More

The Internet Sales Manager, Steve, was awesome. No hassles, no games. Met our trade value. New truck was priced well below sticker. Process was easy. hassles, no games. Met our trade value. New truck was priced well below sticker. Process was easy. More

I would most definitely recommend Bommarito Ford based on my experience. Mr. Clay’s service was extraordinary! Not only was he approachable and friendly, but he was all those things while still being very pr my experience. Mr. Clay’s service was extraordinary! Not only was he approachable and friendly, but he was all those things while still being very professional and efficient. My parents and I came in knowing what I wanted, but unfortunately we could not get that vehicle which really had me discouraged. However, Mr. Clay was there to help us do a little more digging and we found the perfect car! It did not feel like someone was trying to pressure me in to buying a car. He just showed us what he recommended and things that I wanted to check out which was great. Mr. Clay was very honest about my wants, expectations, and actual reality and I appreciate that. Another thing I like about the dealership is that there are no hassles when it comes to prices, everything is straight forward and with Mr. Clay’s help I was able to quickly get a great deal on a beautiful car. Throughout the whole process Mr. Clay kept saying “I’ll take care of you/you all.” And that is what he definitely did!❤️ More

Been searching for a new truck for quite some time...decided to give Bommarito Ford a try after having a great experience at their VW store. Was in an awful pickle with an incredible amount time...decided to give Bommarito Ford a try after having a great experience at their VW store. Was in an awful pickle with an incredible amount of inequality...needless to say most dealers were not interested in taking the necessary time to find the exact truck that would pull me out of the mess I was in. Bob Spicer is a real class act who was diligent, thorough, and patient in helping find the perfect vehicle. Great truck, great price, great experience!! More