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Bommarito Ford
Hazelwood, MO
3,548 Reviews
Bommarito Ford Superstore is proud to be the #1 Ford Dealer in St. Louis and part of Missouri's #1 Automotive Group that has been serving St. Louis customers for over 45 years. We offer a no-charge 10yr/200,000 mile nationwide warranty and 2 years of free maintenance on every new car purchase.Our massive presence at the Hazelwood Big Corner allows us to offer a huge selection of Certified Fords and quality pre-owned cars at fantastic prices.
Customer satisfaction and great deals are what separate Bommarito Ford Superstore from the competition. We are the #1 Ford Dealer in New and Certified Fords in St. Louis. In 2014 Bommarito Ford Superstore was awarded Ford's most prestigious honor, the President's Award. This award salutes the top performing dealerships that have achieved the highest levels of customer satisfaction in sales and service, employee dedication and operational excellence. Also, in 2020 Bommarito Ford Superstore was awarded the Missouri Ford Dealer of the year from Dealer Rater. This award is based completely on customer satisfaction with our employees.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 3,548 reviews
February 27, 2020
I had a decent experience on the front end with the salesmen Bryan Skaggs, but as soon as I went to finance is when the bad times began. They used what is called compounded interest to essentially cha salesmen Bryan Skaggs, but as soon as I went to finance is when the bad times began. They used what is called compounded interest to essentially charge interest on my interest charges. Which made my payment much higher despite it being only a 19.4k loan. And when i asked why it was so high all they said is "it was correct and its the numbers", and that it was compounded interest. They had no real explanation why they used this instead of simple interest other than "everyone does it". Which when i actually got my car last night the dealership I used didnt use it and said no one should ever use it especially for an auto loan, so there was some shifty things going on from the beginning. When i initially went in i asked that my taxes for the car be added so i could finance that and not have to pay the 1900 up front to get my car licensed. The first finance manager Tony Boyd eventually got to the point where he was telling me I dont understand math and still couldnt explain despite many attempts to inquire about why everything was so high, but as it turned out it was the interest type they used and its a way to rip off customers for more money and get paid more. I told all this to the GM there and he was able to get me a 2% lower rate but the price was still way too high for a 2019. I had a new finance manager and this second one whos name was John, was even worse than the first with a very demeaning and condescending attitude. I have never dealt with someone who had such an attitude towards someone who would be potentially paying their salary cause of me buying a car. Both of these conversations were overheard word for word by my girlfriend who was appalled that someone would talk to a customer that way. I was told again when I walked out that everyone uses compounded and you wont get a lower rate anywhere despite your credit. Well at Dave Sinclair not only did i get a newer car for around the same overall price i got a 0% interest for the life of the loan. I want anyone who thinks about going to this dealership to think again and please read this, you will end up on the wrong end of interest rates and finance charges and get ripped off. More
by c_fielder
February 27, 2020
I had tried two other dealerships and had just left Napleton with a horrible experience. I walked in visibly frustrated and upset! Chris Clay approached me within 1 min of being there. Introduced himse Napleton with a horrible experience. I walked in visibly frustrated and upset! Chris Clay approached me within 1 min of being there. Introduced himself to my fiance and myself and shook our hands. This was the first step the other dealership failed me on! He asked what I wanted/needed and then applied those things. Nearly 40 min later I was sitting inside of what would become the vehicle I purchased. Very professional but personal and that is a rare trait. Many in trying to be personable fail in maintaining professionalism and vice versa. Chris made us feel we can buy a vehicle,talk about family, politics and grab a beer! Going forward I will continue my business wherever he sells vehicles. More
by darrenkjohnson78
Employees Worked With
February 27, 2020
Justin provided excellent service. We were able to communicate through email prior to our visit to the dealership in order to expedite the time spent. That additional effort made for a pleasant experi communicate through email prior to our visit to the dealership in order to expedite the time spent. That additional effort made for a pleasant experience and worth the visit. More
by Jason L.
February 26, 2020
Awesome experience :>) This was one of the best buying experiences I’ve had purchasing a new vehicle. My sales rep (Phil) was so easy to work with. No pressure and willing This was one of the best buying experiences I’ve had purchasing a new vehicle. My sales rep (Phil) was so easy to work with. No pressure and willing to answer all my questions without any delay or xx. Well, perhaps a little but he’s in sales. It’s his job. Closing paperwork went like clockwork and Jon was quick, efficient and courteous. Would definitely return to this dealership for additional vehicles. If they have a car or truck you may be interested in looking at, give them a try and ask for Phil. Happy customer February 2020 More
by Greg
February 26, 2020
purchase Ford Transit 250 we came to this place because we were at Bommarito in Wildwood,and ask them if they had a Transit. they found two at Bommarito Ford. we met Tim, we came to this place because we were at Bommarito in Wildwood,and ask them if they had a Transit. they found two at Bommarito Ford. we met Tim, he was very helpful. we drove the car. We traded in our older car, and settled on a price. They gave us a tank of gas and we were on our way. Jim Trotter More
by jim trotter
Employees Worked With
Tim Armstrong
February 26, 2020
This is my 2nd Ford Explorer and I LOVE it! Steve Nodiff was very knowledgeable and friendly and Tony from finance was just as great to work with. I would recommend Bommarito Ford to anyone looking to buy a was very knowledgeable and friendly and Tony from finance was just as great to work with. I would recommend Bommarito Ford to anyone looking to buy a Ford! More
by jens2small
February 25, 2020
This is the 2nd Ford vehicle I've purchased from Bob Spicer. He knew I was looking to get back into a car called on a Monday and I was on my way back to North Carolina in my Fusion Hybrid on Saturday. Spicer. He knew I was looking to get back into a car called on a Monday and I was on my way back to North Carolina in my Fusion Hybrid on Saturday. All the paperwork was ready and I was out of the dealership within an hour. Thanks again Bob. It's always a pleasure dealing with you! More
by Dave
Employees Worked With
February 24, 2020
Bommarito was by far the best dealer I have ever done business with. Everyone was extremely knowledgable, friendly, and professional. I would not hesitate to return to them when in the market for another business with. Everyone was extremely knowledgable, friendly, and professional. I would not hesitate to return to them when in the market for another vehicle or refer friends and family to them. More
by Woodardcontracting
February 24, 2020
As we walked into show room the sales people were helpful. Our sales agent Tim Armstrong took us to his desk where researched the vehicle we were looking for. We then went outside to review the ones helpful. Our sales agent Tim Armstrong took us to his desk where researched the vehicle we were looking for. We then went outside to review the ones we had picked out. More
by joycetrotter
Employees Worked With
Tim Armstrong
February 21, 2020
Bob Spicer did an excellent job helping us with the purchase of our new F150. We are very pleased with the service Bommarito Ford provided. purchase of our new F150. We are very pleased with the service Bommarito Ford provided. More
by Myers
Employees Worked With
