Bommarito Ford

It has been a long time since we had shopped for a used car. But we met Dave Keyser and he was very low key..no pressure. He showed us the Eco sport and then the Fusion. My husband and I were able to dri car. But we met Dave Keyser and he was very low key..no pressure. He showed us the Eco sport and then the Fusion. My husband and I were able to drive the car and were pleased with the looks, color, and performance. Although we are 'techno challenged', Dave was very understanding, and very helpful. We were pleased with his sincere approach trying to help lower the price a bit but the overall cost of the car was workable for us. Thanks again for a good experience with Dave Keyser and the finance man, Jim. Both are knowledgable and sincere people. Thanks for a very good experience. Jerry and Linda Dohle More

Been waiting for my oil change for 2 hours and 45min and they still are not done. I’ve called them 3times and they haven’t picked up a single time. Would not recommend going here for service. They told me i they still are not done. I’ve called them 3times and they haven’t picked up a single time. Would not recommend going here for service. They told me it would be done within 45min More

The service manager Taylor Cook is terrible for the Ford brand. Bring my truck in for an estimate for blown ignition coil and plug. I informed the young service counter attendant of the issue and he not hav brand. Bring my truck in for an estimate for blown ignition coil and plug. I informed the young service counter attendant of the issue and he not having much knowledge of my issue, he referred to the service manager Taylor. Taylor tells me it's his experience that when that happens it will take 3 1/2 hrs in labor to bore out the plug and your estimate cost is between $700-$800 to fix everything. He claim to have just recently did one last week. I then inform him that there is no plug in there and I have removed the broken coil. The young service attendant interjected and said that Taylor is the far most expert at these things. So, I make an appointment for the 1st availability. I bring the car in and revisit the estimate cost conversation. I re-insured the young service attendant that the plug and coil are not in there, and I want you to re-thread & install the new plug and coil that I've previously purchased. I doubled down and told him I've owned this vehicle for over 20years and had my share coil and plug breaking and I've only had to come to the dealer one time because of needing a re-thread. The young attendant referred back to Taylor, reminding him that he gave me a qoute for having to all of the aforementioned but in actuality that wasn't the case today. Taylor tells me it will still be the same price in case you messed up something taking the plug out. I replied I used a magnet to remove the plug and all I need is to have the hole to be re-threaded, and install my plug and ignition coil. Taylor was visibly annoyed with me. I then told the attendant, do the right thing. You guys gave me a qoute for the worst case scenario, but that's not the case today. The attendant said it will take a couple of hours. I said ok, signed the work order and said I'll be back in a couple of hours to pick it up. He then says if you're not staying then your vehicle will be ready by the end of the day. I said wait a minute, I waited a week for an appointment and then my vehicle goes to the back of the line because I'm not a priority because I have to leave. I've never heard of such foolishness. So you're saying if I stay and wait you have 1 car in front of me and if I leave I have 8 cars in front of me. Make it make sense! Why the need for an appointment? I truly hate that the other local Ford dealership have closed because this customer service is ridiculous and I promise you I will never come back or recommend this service department. I can not speak for the dealership in its entirety, but if the service department manager Taylor Cook is the representative of the culture of this dealership well that's an indication of the worst of what you might have to deal with. Honestly everyone else seem to be friendly, but Taylor has ruined it for me and others that would have recommended. More

Doug is one of the best sales persons I’ve worked with over the years. He went above and beyond to get what we wanted and needed super fast!! Even after the sale was final and we were having trouble getti over the years. He went above and beyond to get what we wanted and needed super fast!! Even after the sale was final and we were having trouble getting in for service, one call to Doug and we were dropping the vehicle off the next day. If you are looking for a sales person that is out to help the customer in every way possible, Doug Clever is your guy. More

If you have service done here and have issues ask for Dan Whitley and whatever you do avoid Roy Bode. They guy has zero people skills. Dan saved the day though and made it right. Whitley and whatever you do avoid Roy Bode. They guy has zero people skills. Dan saved the day though and made it right. More

Vicky and Justin were great, made the process very quick and easy. Highly recommend both of them. Thank you for all help to get to my wife into her dream car! and easy. Highly recommend both of them. Thank you for all help to get to my wife into her dream car! More

Great Dealership for sales man. We dealt with Mr. Chuck Lawless. Our kids and us have bought vehicles from Chuck and just bought another F150 from Chuck and he is easy and great to We dealt with Mr. Chuck Lawless. Our kids and us have bought vehicles from Chuck and just bought another F150 from Chuck and he is easy and great to work with on buying a vehicle. had everything ready to go and all paperwork so we are not there all day waiting. Excellent customer care. Would call Chuck again. More

We got our dream car yesterday. Thank you so much for such an awesome experience. From Steve Nodiff to Rob Vinyard, it was a pleasant experience. Thank you all. Love my new car. Thank you so much for such an awesome experience. From Steve Nodiff to Rob Vinyard, it was a pleasant experience. Thank you all. Love my new car. Worth the wait! More

I dropped my edge this morning for maintenance. I intended to do an oil change but the service representative recommended a few items such as transmission oil change etc. He said the total should b I intended to do an oil change but the service representative recommended a few items such as transmission oil change etc. He said the total should be around $450 before tax. I said OK. When it was finished, he said the final cost is $640 and I was so shocked. He then went back and did some calculation and it went to $537. I still do not see how $450 plus tax can add up to $537. This $537 is also not the same price on the invoice ($599 on the invoice). So basically their service charge is just a random number, not based on the actual work. If you do not pay attention, you will be scammed by a lot. I will not come back again. it is a very dishonest place to do your service there. More

WOW! Again, Bommarito Delivers!!! Justin in Sales, is AWESOME!! I received my Jeep Grand Cherokee Laredo in tip top condition and full of gas. Thank you, Again, Bommarito Delivers!!! Justin in Sales, is AWESOME!! I received my Jeep Grand Cherokee Laredo in tip top condition and full of gas. Thank you, Justin ,Nick and Tim. Justin has the best customer service and attention to details. This dealership overall is the friendliest and cordial. Thank You, Justin. I'm enjoying my purchase!!! I'm TELLING EVERYONE ABOUT BOMMARITO FORD. More