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Bommarito Ford
Hazelwood, MO
3,550 Reviews
Bommarito Ford Superstore is proud to be the #1 Ford Dealer in St. Louis and part of Missouri's #1 Automotive Group that has been serving St. Louis customers for over 45 years. We offer a no-charge 10yr/200,000 mile nationwide warranty and 2 years of free maintenance on every new car purchase.Our massive presence at the Hazelwood Big Corner allows us to offer a huge selection of Certified Fords and quality pre-owned cars at fantastic prices.
Customer satisfaction and great deals are what separate Bommarito Ford Superstore from the competition. We are the #1 Ford Dealer in New and Certified Fords in St. Louis. In 2014 Bommarito Ford Superstore was awarded Ford's most prestigious honor, the President's Award. This award salutes the top performing dealerships that have achieved the highest levels of customer satisfaction in sales and service, employee dedication and operational excellence. Also, in 2020 Bommarito Ford Superstore was awarded the Missouri Ford Dealer of the year from Dealer Rater. This award is based completely on customer satisfaction with our employees.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 3,550 reviews
February 03, 2024
Very good sales person great attitude and welcoming smile would recommend anyone to work with him would recommend anyone to work with him More
by Mymessy23
Employees Worked With
February 03, 2024
Justin was very nice and welcoming , he are helping us with what he can as well. He has good leadership. with what he can as well. He has good leadership. More
by Daniyah
Employees Worked With
December 28, 2023
I don’t recommend Bommarito Ford in Hazelwood for any service work or for a new vehicle purchase. I purchased a premium maintenance plan at the time I purchased a new truck thru Bommarito. Salesman was service work or for a new vehicle purchase. I purchased a premium maintenance plan at the time I purchased a new truck thru Bommarito. Salesman was not honest about the plan and number of times I could bring the truck in for maintenance through the plan. The service department continually makes mistakes, wrong engine oil put in engine, to technicians flat out not performing the work but invoices show work was completed, not changing oil or rotating tires. Also, during past service experience, I get my truck back with oily handprints all over fenders and front bumper which looked intentionally placed, to grease marks on the fabric of driver seat, console, and passenger headrest. I was never reimbursed for a car wash as promised and they did a poor attempt at cleaning the grease marks from the upholstery. The service manager, during a call today, suggested a few times that I take my truck to a smaller dealership who handles a smaller volume of vehicles thru the service department, or to take my truck to a mom-and-pop shop, since Bommarito keeps getting it wrong. He offered no compensation for having to return the following day to have corrected oil put in engine, top off fluids, and put proper air pressure in tires. He also refused to provide funding for next two oil changes stilled owed to me since he suggested I take my truck to a service provider that can handle a smaller volume of vehicles. The service manager also made it clear he didn’t care about customer service or the customer. More
by Brian
Employees Worked With
Dan Whittley, Service Manager
December 21, 2023
Eddie Jones helped me and my family so much that means so much to me ❤️ I would definitely like to buy another car sometime when I do I will come here. Thank you once again. much to me ❤️ I would definitely like to buy another car sometime when I do I will come here. Thank you once again. More
by gansterra03
Employees Worked With
December 20, 2023
Service department is abysmal. Twice now I have gone into have a problem fixed (remote start, horn broken) and they did not fix the problem. Instead they want to sell me gasoline t Twice now I have gone into have a problem fixed (remote start, horn broken) and they did not fix the problem. Instead they want to sell me gasoline treatments. I also needed shocks replaced since the OEM shocks are trash but luckily they told me over the phone that they could not help me, so saved me a trip! Recommend only go there for oil changes when you have a coupon. More
by buckyb8s
Employees Worked With
Justin Heiney
December 11, 2023
Vickie W was very courteous and knowledgeable Will recommend her to family and friends g recommend her to family and friends g More
by Paulettaeston
December 10, 2023
Bob Spicer and Bommorito Ford have provided excellent service and are easily the premier Ford dealer in St. Louis. His dogged determination to get the truck I wanted despite the pandemic, supply chain is service and are easily the premier Ford dealer in St. Louis. His dogged determination to get the truck I wanted despite the pandemic, supply chain issues, and strikes, were commendable. 1st rate by Jim in Finance as well. More
by Starpicker
September 28, 2023
Chris Clay was very professional and patient in working with me to get a car with which I would be happy. It was a bit of a semi-stressful day for me because I thought I would just be getting a diagnostic with me to get a car with which I would be happy. It was a bit of a semi-stressful day for me because I thought I would just be getting a diagnostic on my car for something simple. However, it turned out that I needed to purchase a new car due to the cost of an unexpected repair. Chris' help made the day more tolerable. More
by Charlotte R Beard
Employees Worked With
Other Employees :
Clay from the service center is the reason I ended up considering purchasing a car. I had an unexpected costly repair.
September 11, 2023
Took my truck in to get a wheel cylinder seal replaced, was told the brakes have to be replaced. Said I will replace the brakes. Just replace the seal I have a warranty. Went to pick it up 3 days later and was told the brakes have to be replaced. Said I will replace the brakes. Just replace the seal I have a warranty. Went to pick it up 3 days later and they did not replace the seal said they had to replace brake pads first, what the xxxx is going on. Worst service ever. WARNING do not take a vehicle here for any reason they will not do what you want them to do. My next call is to the BBB because I consider this bait and switch AWFUL AWFUL AWFUL SERVICE More
by allindner33
August 30, 2023
Doug and Tim were excellent and delivery of our new Ford F150 and Donnie over and service is excellent help as well F150 and Donnie over and service is excellent help as well More
by Byron.Saunders Sr
