Bommarito Ford

Justin is very helpful and kind he shows great leadership and very good customer service he made me feel like I belonged here and made me and my children feel like no matter the circumstances of life that we and very good customer service he made me feel like I belonged here and made me and my children feel like no matter the circumstances of life that we deserved a chance at finally having a nice reliable vehicle to drive I’m so glad I decided to come in and meet with him and would recommend Justin to anyone from here on out More

Very good sales person great attitude and welcoming smile would recommend anyone to work with him would recommend anyone to work with him More

Justin was very nice and welcoming , he are helping us with what he can as well. He has good leadership. with what he can as well. He has good leadership. More

I don’t recommend Bommarito Ford in Hazelwood for any service work or for a new vehicle purchase. I purchased a premium maintenance plan at the time I purchased a new truck thru Bommarito. Salesman was service work or for a new vehicle purchase. I purchased a premium maintenance plan at the time I purchased a new truck thru Bommarito. Salesman was not honest about the plan and number of times I could bring the truck in for maintenance through the plan. The service department continually makes mistakes, wrong engine oil put in engine, to technicians flat out not performing the work but invoices show work was completed, not changing oil or rotating tires. Also, during past service experience, I get my truck back with oily handprints all over fenders and front bumper which looked intentionally placed, to grease marks on the fabric of driver seat, console, and passenger headrest. I was never reimbursed for a car wash as promised and they did a poor attempt at cleaning the grease marks from the upholstery. The service manager, during a call today, suggested a few times that I take my truck to a smaller dealership who handles a smaller volume of vehicles thru the service department, or to take my truck to a mom-and-pop shop, since Bommarito keeps getting it wrong. He offered no compensation for having to return the following day to have corrected oil put in engine, top off fluids, and put proper air pressure in tires. He also refused to provide funding for next two oil changes stilled owed to me since he suggested I take my truck to a service provider that can handle a smaller volume of vehicles. The service manager also made it clear he didn’t care about customer service or the customer. More

Eddie Jones helped me and my family so much that means so much to me ❤️ I would definitely like to buy another car sometime when I do I will come here. Thank you once again. much to me ❤️ I would definitely like to buy another car sometime when I do I will come here. Thank you once again. More

Service department is abysmal. Twice now I have gone into have a problem fixed (remote start, horn broken) and they did not fix the problem. Instead they want to sell me gasoline t Twice now I have gone into have a problem fixed (remote start, horn broken) and they did not fix the problem. Instead they want to sell me gasoline treatments. I also needed shocks replaced since the OEM shocks are trash but luckily they told me over the phone that they could not help me, so saved me a trip! Recommend only go there for oil changes when you have a coupon. More

Vickie W was very courteous and knowledgeable Will recommend her to family and friends g recommend her to family and friends g More

Bob Spicer and Bommorito Ford have provided excellent service and are easily the premier Ford dealer in St. Louis. His dogged determination to get the truck I wanted despite the pandemic, supply chain is service and are easily the premier Ford dealer in St. Louis. His dogged determination to get the truck I wanted despite the pandemic, supply chain issues, and strikes, were commendable. 1st rate by Jim in Finance as well. More

Took my truck in to get a wheel cylinder seal replaced, was told the brakes have to be replaced. Said I will replace the brakes. Just replace the seal I have a warranty. Went to pick it up 3 days later and was told the brakes have to be replaced. Said I will replace the brakes. Just replace the seal I have a warranty. Went to pick it up 3 days later and they did not replace the seal said they had to replace brake pads first, what the xxxx is going on. Worst service ever. WARNING do not take a vehicle here for any reason they will not do what you want them to do. My next call is to the BBB because I consider this bait and switch AWFUL AWFUL AWFUL SERVICE More