Bommarito Cadillac St. Peters

The sales experience was great. The only negative experience was waiting 11/2 hours(Sat afternoon) on one day for finance person then coming coming back and waiting another 11/2 on Mondayafter making experience was waiting 11/2 hours(Sat afternoon) on one day for finance person then coming coming back and waiting another 11/2 on Mondayafter making an appointment. Process was way to slow after making a decision. Overall, very well done. More

I recently purchased a pre-owned Jeep Commander from Bommarito St. Peters. I worked with both Brian Sims and Bryan Mueller. I had shopped for over a month and meet many sales people along the way. I Bommarito St. Peters. I worked with both Brian Sims and Bryan Mueller. I had shopped for over a month and meet many sales people along the way. I felt that both Bryan and Brian were the most knowledgeable and trustworthy of those I encountered. Not only that, they were very personable and made me laugh! I would highly recommend them and the dealership to friends. More

This dealership has been chronically difficult to contact and obtain timely service. Calls placed to the dealership have been allowed to ring 30-50 times, then are disconnected. A simple part replacement o and obtain timely service. Calls placed to the dealership have been allowed to ring 30-50 times, then are disconnected. A simple part replacement on my vehicle took approximately 4 weeks to complete, and only after repeated calls to expedite the process. To this day, the original problem with my vehicle still has not been repaired satisfactorily. This seems to be a problem across the entire Bommarito chain; I've had similar experiences with both the Volkswagen and Cadillac dealerships. More

I hate buying cars-Tom made me very comfortable,answered all my questions and didn't pressure or hound me for a sale.He also treated me with interest while helping me.I was at another cadillac dealer and th all my questions and didn't pressure or hound me for a sale.He also treated me with interest while helping me.I was at another cadillac dealer and they treated my husband and me as if we were kids,wasting their time, as if we were not really serious about buying a car.We left very disgusted and almost bought another brand of car instead.I will definitely recommend Bommarito to our friends. More

Bommarito stands out as a First Class Dealership from Sales to Service. Kevin Field, the Salesman involved in this recent transaction, not only represents Bommarrito in a positive manner, but his profes Sales to Service. Kevin Field, the Salesman involved in this recent transaction, not only represents Bommarrito in a positive manner, but his profession as well. He is a true professional that pays attention to detail in meeting the customer's needs. I concur with the the rating of Bommarito being the the #1 dealership in the St. Louis Area. More

On a very cold and windy Saturday afternoon, Peter was the 1st person and only person to offer assistance. He had no problem braving the weather with a potential customer and futher more, didn't treat me the 1st person and only person to offer assistance. He had no problem braving the weather with a potential customer and futher more, didn't treat me like a sale! His customer service was immpeccable! Jim, the sales manager was also very helpful, and knowledgable! I had a wonderful experience and look forward to purchasing my next vehicle with Bommarito! More

I am a proud first time owner of a used 2008 Cadillac xxx that I found online. Being that is was certified pre-owned I had a piece of mind that the mechanical and physical condition of the car met the rigor that I found online. Being that is was certified pre-owned I had a piece of mind that the mechanical and physical condition of the car met the rigor of the Cadillac 117 point inspection. This was also my first time buying a car sight unseen. When I contacted Bommarito Kevin did a fantastic job selling me the vehicle. I would like to note that their financing options were superb and more than met my expectations. They crushed the rates of all my local banks. The piece that has jaded me the most is my expectation of being a Cadillac owner. I originally planned on purchasing a BMW 3 series; I wanted to be pampered a bit. Well after driving my xxx for one week I began to notice things I had not during my walk around when I bought the car. I had to fly in to take ownership so they had me buying a car to get from that point. I now have noticed poor oversight from Bommarito during their inspection process, particularly on the driver seat. It seams to have excessive wear, more than I would expect when a car has 29,000 miles and met the certified pre-owned specs. I have also had various other issues, water in the trunk lid, a speaker that needed looked at, and my service departure lane indicator light has continued to come on. I am not impressed nor understand how thorough of a job the technicians did when certifying my vehicle. I have taken it to one dealership here locally, and may I warn you, do not expect to have a BMW experience when owning a Cadillac. Your service is the same as if you owned a Chevy. Sure does not make sense considering the car had a MSRP of over $68K. Also, all the dealer gave me back was could not verify customer request and one recall item Bommarito missed in the certification inspections. I was told that they try to find everything because it is an incentive to the dealer for reimbursement from GM. As you can see I am a bit more bitter at the car reliability, local dealer, and experience than at Bommarito, but when I contacted my sales rep Kevin for seat records that the local dealer asked for since they thought I tore up the seat, he said he would get back to me. Well I guess I will be waiting for a while because no calls me back, I am stuck with all the follow-up. Let's hope I can get my seat fixed and that the reliability is much better than this going forward. My xxx has been in the shop 2 times in 1200 miles. I guess I should have learned after owning 7 previous GM vehicles. Plus this site needs to have a "Maybe" option for would you recommend this dealership, I am still on the fence. More

Our overall experience was pleasant -- no pressure at all. We received the vehicle we came to purchase and everything was handled quickly and efficiently. Sales and finance staff were knowledgeable and all. We received the vehicle we came to purchase and everything was handled quickly and efficiently. Sales and finance staff were knowledgeable and easy to work with. We are extremely happy with the vehicle we purchased. More

Was pleasantly surprised with the no hassle style of the dealership. So many dealerships want to play the money games. Liked the courtious and friendly attitude of everyone especially Brian Simms. We felt dealership. So many dealerships want to play the money games. Liked the courtious and friendly attitude of everyone especially Brian Simms. We felt very comfortable buying the car through him. I would definitly recommend this dealership to anyone. More

I appreciate the service i received because the service was very professional and made be feel that my purchase was appreciated. This was a big decision for me to make, therefore, the Salesman was very h was very professional and made be feel that my purchase was appreciated. This was a big decision for me to make, therefore, the Salesman was very helpful, gave me time to think and make sure this is what i wanted. Expalined all the features of the car in details. After following up on the Internet, and seeking informaton about the Vehicle I was interested in. Steve communication was excellent. More