Bommarito Cadillac St. Peters

Jim11Coupe I always appreciate the service agents going out of their way insure sure all work is done in a timely manner as well as with total satisfaction. I always appreciate the service agents going out of their way insure sure all work is done in a timely manner as well as with total satisfaction. More

Jay Grosman A+, Finance Dept F- Our experience at this dealer was overall pretty good. We had done our homework to prevent sitting there for hours. Jay Grosman was our salesman. H Our experience at this dealer was overall pretty good. We had done our homework to prevent sitting there for hours. Jay Grosman was our salesman. He was a true professional and would recommend him to anyone. We received a little than lower trade-in value on our car, but I think this was due to their prices to replace things are sky high. Jay went the extra mile for us and the vehicle we wanted. Our bad experience was with the finance center. Apparently we owed about 100.00 dollars more on the old car, we had no idea, NO one contacted us. After waiting about a week for the title and such to come in, we decided to call and question where our paperwork was. It took another whole week between someone getting back to us and NOT, we had to hound the finance department to figure this out on our own. If I had to recommend anyone to Jay I would, the finance department stay away from, they need to learn a few things about communication and customer service. GREAT JOB JAY GROSMAN More

We had a great experience purchasing our vehicle at this dealership. We inquired about a vehicle we saw on the Internet and Brian Simms had it pulled up and ready to test drive for us the next day(other dea dealership. We inquired about a vehicle we saw on the Internet and Brian Simms had it pulled up and ready to test drive for us the next day(other dealerships we visited couldn't even find the car we wanted to look at!). He wasn't pushy even after we told him we were gonna check out a couple more dealerships. We ended up coming back the next day as we loved the car and the service we received there was much better than any other places we visited. We had to wait about a while for the finance guy to crunch numbers and then had to wait about an hour and a half to pick up the car but it was well worth the wait. They are top notch and offer quality service. We would definitely recommend. More

Matt the salesman I worked with was very friendly. However, the Sales Manager was awful!!! Very low offer on our trade-in (we got $4000 higher with another dealership at time of the initial offer). However, the Sales Manager was awful!!! Very low offer on our trade-in (we got $4000 higher with another dealership at time of the initial offer). The dealer discount was offered during the initial conversation, then withdrawn? They didn't even offer what was shown on the Internet. The Sales Manager had zero customer service skills and what was unfortunate was that the did not back up what his salesperson discussed with us. As a result, the salesperson spent 2 hours working with us only to have us walk out of the door without purchasing a vehicle, The best part was that the sales person, nor anyone else called us to offer anything else or give us any other options. The next day, we worked with another dealer and purchased a vehicle same day! Big difference in those dealerships that are commission based vs. customer focused based!! More

*** After my previous encounter, the General Manager contacted me to apologize for the actions of the sales person. He told me that he would honor the original agreement and take my car in trade. He put contacted me to apologize for the actions of the sales person. He told me that he would honor the original agreement and take my car in trade. He put me in contact with Brian Mueller, Sales Manager for pre-owned cars. The next day, Brian and I signed the necessary paperwork to complete the sale. I appreciate that the dealership recognized the issue and did everything they could to remedy the situation. I am happy with my car and satisfied with the deal. I found a 2007 Pontiac Vibe on the AutoTrader website. I called Bommarito and spoke to Kevin Field. We agreed on a time for a test drive. After the drive, I told Kevin I needed to arrange financing with my bank. The following day I spoke with Kevin and informed him I could get a loan for $8500.00 to buy the Vibe and I would trade my current car. I told Kevin that my car had been in an accident and had significant damage. Kevin agreed to the price and I gave Kevin a credit card number for a deposit to hold the car. When I arrived at Bommarito St Peters, Kevin had paperwork ready and we began the process. After about twenty minutes, Kevin informed me that the price of the car had changed. He told me to come up with another $150.00. I had a cashier's check for $8500.00 from my bank based on Kevin's quoted price for the car. I told Kevin that I didn't have any additional money. Kevin said "his boss" would not accept the deal he had made with me and there was nothing he could do. I ended up leaving without the car. I don't appreciate the bait and switch performed by Kevin. Obviously this is a standard practice of Bommarito since Kevin's boss was aware of the situation. When Kevin quoted the price for the car, the deal was made. When he increased the price at the last minute, that was dishonest. The actions of Kevin Field and Bommarito simply reinforce the negative stereotypes of car dealers; fake, fast-talking and fraudulent. I will continue my frustrating search for an honest dealership. More

Came in to check out a used Honda S2000. Test drove it, wanted to talk pricing with Blake and he turned sour. "WHY DON'T YOU WANT TO PAY THIS PRICE?!? IT'S MORE THAN FAIR!" He yelled. I was shocked at how wanted to talk pricing with Blake and he turned sour. "WHY DON'T YOU WANT TO PAY THIS PRICE?!? IT'S MORE THAN FAIR!" He yelled. I was shocked at how unprofessional he was acting. I responded that he was being pushy and walked out of the dealership. Never will I return again, guy was a complete jerk and the definition of a pushy saleman. Blake Keys is his name. Do not buy a vehicle from this guy. More

I am completely satisfied with this dealer in the work done on my 2005 Cadillac xxx. I have been bringing the car in exclusively to Bommarito for maintenance and offer a huge THANK YOU to the service dep done on my 2005 Cadillac xxx. I have been bringing the car in exclusively to Bommarito for maintenance and offer a huge THANK YOU to the service dept. The past two times there I have asked for specific work done and, after checking the car over, have been told TWICE that it wasn't time to do the work! In this economy a lot of dealerships would have done the work w/o hesitation just to create revenue, but they are more interested in total customer satisfaction. The honesty and integrity that has been shown to me by Bommarito service has earned them a customer for life, for both sales and service. More

Kevin was great, not pushy at all and worked with us to find the car we wanted at a great price. Great range of cars as well. find the car we wanted at a great price. Great range of cars as well. More

We couldn't agree on a price on a 2008 CTS on a Thursday. The next day my salesman (Blake Key) called me and told me he had found another vehicle that was very similar that he thought we might be able to ag The next day my salesman (Blake Key) called me and told me he had found another vehicle that was very similar that he thought we might be able to agree on. I went that evening and purchased a 2008 CTS. More

First I want to say everyone I dealt with at Bommarito was very friendly and helpful. I had shopped different Bommarito locations looking at cars found this to be consistent with your staff. My only disap was very friendly and helpful. I had shopped different Bommarito locations looking at cars found this to be consistent with your staff. My only disappointment was after picking up the car I left the dealership there was a lot of traffic and that's when I realized I had an empty gas tank. I sat in traffic for a half hour hoping I would make it to a gas station. Also there was a small dent on the driver side door that Joe said would be fixed and it wasn't. More