Bommarito Cadillac St. Peters
St.Peters, MO
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Chris Ditmeyer was Fantastic!! This was the best experience that we have ever had when purchasing a vehicle! Found the perfect car; no pressures. Chris, May This was the best experience that we have ever had when purchasing a vehicle! Found the perfect car; no pressures. Chris, May God Bless You! More
Honest and Upfront- Great Experience My wife and I are starting a family and decided we needed to get an SUV. We went into the dealership and worked with Joe Mudd and Dennis McGrath. Wha My wife and I are starting a family and decided we needed to get an SUV. We went into the dealership and worked with Joe Mudd and Dennis McGrath. What amazing guys. They were upfront and honest about the cost of the vehicle we wanted. We bought a new Escalade ESV and traded in an F-150 Platinum, on which they gave a very fair price. After the sale Joe followed up several times to check in on us, showed us how to use everything, and overall just went above and beyond after the sale to make sure we were happy with our purchase. I could not have asked for a better car buying experience and am just so impressed with the operation these guys run. More
Positive experience We went in to look, and drove home our new car! They have a great selection of vehicles to look at. Chris was great to work with. We went in to look, and drove home our new car! They have a great selection of vehicles to look at. Chris was great to work with. More
Chris in Internet sales I went there looking for a truck or suv and Chris was my salesman and mark landers was the sales manager. They took care of all my needs and wants and I went there looking for a truck or suv and Chris was my salesman and mark landers was the sales manager. They took care of all my needs and wants and even stayed late to wrap up sale on a Friday night. Great guys and customer service. Thanks Dan P. More
Great Experience. my wife and I were thrill with our experience. Chris was great, never no pressure to buy a car. Made a considerable effort to find a car that would wo my wife and I were thrill with our experience. Chris was great, never no pressure to buy a car. Made a considerable effort to find a car that would work with our budget. High marks all around. More
Great Service My wife and I were treated with a high level of courtesy, knowledge and outstanding service throughout the process of purchasing our car. We were affo My wife and I were treated with a high level of courtesy, knowledge and outstanding service throughout the process of purchasing our car. We were afforded class and consideration at every turn and will definitely be back again when our next purchase of vehicle need arises. More
My experience was professional, expedient and courteous. I went to look at a car, not really sure if I waa able to purchase the car at that time or needed to wait. The sales person Evko Yakimov was able to I went to look at a car, not really sure if I waa able to purchase the car at that time or needed to wait. The sales person Evko Yakimov was able to assist in providing the type of car I was interested in buying (Tijuan 2016) and the color. The car had just been delivered to the dealership. The car was too new to drive, the wheels still had the paper on the tires. I was able to test drive the car three days later as well as leave with the car. Evko has given me several courtesy calls to express his general concern about the overall car care. More
A+ Overall Experience I was blown away by the level of effort Chris Ditmeyer put into making the process of buying my car as easy as possible. A lot of credit goes to the f I was blown away by the level of effort Chris Ditmeyer put into making the process of buying my car as easy as possible. A lot of credit goes to the finance guys as well, might I add. Nothing was left to question and both the finance team and Chris were very transparent. Chris was straight forward, concise, and all around a pleasure to deal with. I couldn't be happier with the deal I got on my car. The next time I want to buy a car, Bommarito is the first place I'll look. More
Even old dogs can learn about new technology !! I only wish that when I purchased my car I would have been a little more patient with the technology and not so frustrated with the personnel who work I only wish that when I purchased my car I would have been a little more patient with the technology and not so frustrated with the personnel who worked with me. I sent a very negative review to the management, and I wish that I had an "undo" button on my computer. After receiving a call from the sales manager, who suggested setting up an appointment with Stan Buchanan, which I did, and receiving some training on the car and it's systems. What a pleasure that turned out to be. Stan and a salesperson named Steve, sat for several hours teaching myself and my wife on how things work on the "computer on wheels" and the radio too.. Now, I really regret venting my frustrations in my first survey. I apologize to the people and dealership for my misplaced anger. I have in the past dealt with the Bommarito family of dealerships when I bought my 1998 Olds LSS in Ellisville. They treated me great and the service was great too. I will be very happy to deal with the Bommarito service department in the future. The 2013 XTS I bought is a really nice and smart car. I'm sure we'll be happy with it as we learn about it. More
Tale of Two Salesman My experience was the tale of two salesman. I was interested in a VW passat wagon that was listed on the website. Initially, I called to speak with My experience was the tale of two salesman. I was interested in a VW passat wagon that was listed on the website. Initially, I called to speak with a sales associate and a man by the name of Joe Bierman picked up. I explained my interest in the vehicle and asked him some questions about it. I would caution working with this individual! He threw every line in the book at me, had a very condescending attitude and didn't seem to consider that an out of state buyer calling in about a vehicle is a potential client. I was treated w/a rude and dismissive attitude. He never left his desk and assured me that the vehicle is in great condition, never once considering that I have owned VW/Audi cars for some time, never once asking me anything about myself or the reason for my interest in this very specific vehicle... Never once connecting the dots to make a possible sale and treating a voice on the phone as a potential customer. I have worked at a car dealership before and in the 5 minutes I spoke with him, he proved that he fits the car salesman stereotype to a T! I would warn anyone that goes to this dealership to make sure they do not work with Joe Bierman. Joe was even quoting a higher price for the vehicle than was listed on their website! At this point, I knew I would not be working with him, but I thought I'd discuss making an offer to see what he would say. He immediately shot down my very fair offer and said there is no way that they would sell the vehicle for that price. $ 500 below their listing price, $1,000 below HIS quoted price. I responded by saying, "you're not even going to talk to your sales manager?" and his reply was "No. I know he won't do it. We're losing money on the deal as it is already...I'll sell the car at this price in a heartbeat...yada yada yada." He even stated that the vehicle was on their lot for 100 days! So much for selling in a heartbeat! Wagons aren't that big here in the states but do have a core following. Frustrated, I hung up. But hadn't given up. I then went to bommarito's website and submitted an offer online for $1,000 less than the listed price. The next day I was called by a man named Stan Buchanon. Working with Stan was quite possibly the best experience I've ever had a car dealership! I asked for details about the vehicle, he asked me what I wanted to know and I told him. He asked me if there is a reason for my interest in this vehicle, if I saw any others on the website that might also interest me.. I explained my affection for Audi VW wagons, we had a good conversation and a couple of laughs. Stan talked to me and treated me like a person and a potential client, rather than a waste of his time b/c I wasn't physically there to get pressured into buying a car. He took the car on a test drive for me, took photos of everything I asked and more, paid attention to the things i asked him to while driving.. sent them to my email and called me back. We discussed my offer and he said he would take it to his sales manager like a salesman should do. He called me back an hour or so later and to my surprise was able to get me a price lower than my offer! Neither of us had seen this before, but Stan and his sales manager wanted to end my search and earn my business! I told him I'd think about it and call him back, I was a little apprehensive about buying the vehicle sight unseen so I called him back and explained. He told me I could put a down a deposit and we agreed that if the vehicle was not in the condition that it was described, I could get my deposit refunded. If it was as described and I simply backed out, it would not be refunded as they were holding the car for me for 3 weeks to book my flight. Stan picked me up at the airport. There were no surprises and everything was as I hoped! I bought the car w/out a hitch and am thrilled to be it's new owner! He got me in and out so I could start the 10 hour drive home. Thanks Stan! Ask for Stan Buchanon if you go. More