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Bolles Motors - Service Center

Ellington, CT

4.9
522 Reviews

522 Reviews of Bolles Motors - Service Center

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May 07, 2024

Service was good service advisor was very helpful and good service was given. Everyone and the facility were very nice as usual More

by BSWILCOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name
May 20, 2024 -

Bolles Motors responded

Thank you for the 4 star review

May 07, 2024

I usually get great service and I like the staff. Everyone is professional and friendly. Unfortunately the problem was not repaired and there is still an issue with a coolant leak. More

by SPENCER26
Workmanship
Recommend Dealer
Yes
Employees Worked With
I do not recall
May 20, 2024 -

Bolles Motors responded

We are sorry that your problem still exists. Please call Dan Smith at 860-875-2595 to bring the vehicle back in so we can address this with you.

May 06, 2024

Very satisfied for sure. They can always accommodate me on a tight schedule for an oil change More

by Carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Bolles Motors responded

Thank you for the 5 star review

May 05, 2024

Best in class dealership! Service team is great. Informs you what needs to be done, is fair in the price for work. The people at this dealership are by far better than others More

by JDKELLER721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan and Steve in Service are great!
May 06, 2024 -

Bolles Motors responded

Thank you for the 5 star review

May 05, 2024

Nice waiting area. No one kept me informed of my service progress. One time went in for and oil change and safety check. I found missing screws in my air filter box aft More

by drjgarage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hilary Somers
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Bolles Motors responded

Thank you for the 4 star review

April 29, 2024

Professional and caring. Took time to explain things clearly in a manner in which I could understand. More

by kimburris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hilary Somers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucky Luckingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean LeBaron
May 06, 2024 -

Bolles Motors responded

Thank you for the 5 star review

April 28, 2024

excellent service with friendly staff and overall communication is great. Sales staff is very knowledgeable More

by TJOCONNELL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Grospitch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob DiManno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Bolles Motors responded

Thank you for the 4 star review

April 28, 2024

Awesome service and friendly staff, always welcome and inviting! I always use Bolles to service my vehicle More

by BYLIGIMAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hilary Somers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucky Luckingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Bolles Motors responded

Thank you for the 5 star review

April 26, 2024

Great job! Fabulous customer service! A pleasure to deal with! I keep returning for needed repairs! More

by Sherae108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bolles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Bolles Motors responded

Thank you for the 5 star review

April 26, 2024

Steve in service has gone above and beyond to ensure my vehicles receive the necessary Service. He takes the time to answer all my questions and ensures all warranty items are addressed. More

by antnyliq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

Bolles Motors responded

Thank you for the 5 star review

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