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Bolles Motors - Service Center

Ellington, CT

4.9
409 Reviews

409 Reviews of Bolles Motors - Service Center

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August 17, 2024

Bolles is an amazing dealership. Sales and service is top notch. There are the best More

by mayormark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bolles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Grospitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hilary Somers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucky Luckingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Thibedeau
Aug 19, 2024 -

Bolles Motors responded

Thank you for the 5 star review

August 16, 2024

They do great work. Could be better communicating through out the process. Oil change took over 1 hr More

by SHERRIHEROUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve service
Aug 16, 2024 -

Bolles Motors responded

Thank you for the 4 star review

August 15, 2024

I have been very happy with the service from Bolles Motors over the years they have surpassed any other dealership that I have worked with. I believe it is very important in today's world that you can More

by winkrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bolles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve from Service Department took care of my needs this visit
Aug 15, 2024 -

Bolles Motors responded

Thank you for the 5 star review

August 15, 2024

I’ve been a customer for years and the reason I keep coming back is because they are very efficient! More

by bickleywayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Bolles Motors responded

Thank you for the 5 star review

August 15, 2024

Steve in the service department is a fantastic employee that always has the best interest of the customers. 2 different times I had my truck towed in thinking it would take multiple days if not weeks for More

by Mike M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in the service department
Aug 16, 2024 -

Bolles Motors responded

Thank you for the 5 star review

August 15, 2024

Always straightforward. Quick, efficient. Not looking to overcharge. Always over perform my expectations on service. More

by Bdnichols97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Aug 16, 2024 -

Bolles Motors responded

Thank you for the 5 star review

August 14, 2024

Correct diagnosis and timely repair. I noted valve stem cover was not replaced, but when I called they asked me to return to get another one More

by Bhjjjn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Bolles Motors responded

Thank you for the 4 star review. We have ordered a replacement cover

August 13, 2024

The service department has bent over backwards for me in efforts to resolve my issues with the car. The communication has been excellent and if not for some delays in getting parts in correctly I would rate More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Aug 15, 2024 -

Bolles Motors responded

Thank you for the 4 star review. We apologize for ordering the wrong parts the first time. Glade, we have resolved the issue

August 13, 2024

Easy to work with. Staff is very responsive and helpful. Rental car always a nice benefit. More

by JCFLORIAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hilary Somers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Bolles Motors responded

Thank you for the 5 star review

August 12, 2024

EXCELLENT SERVICE! ! Very KNOWLEDGEABLE, QUICK SERVICE!! Would recommend them to anyone. I’ll be back!! More

by friedricj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bolles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hilary Somers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan is the best
Aug 15, 2024 -

Bolles Motors responded

Thank you for the 5 star review

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