Group 1 Toyota West Bank

Today they serviced my 2023 Toyota Crown. Service agent Nina was great to work with, taking her time to explain everything to me. Car was taken in on time and service was completed efficient Service agent Nina was great to work with, taking her time to explain everything to me. Car was taken in on time and service was completed efficiently while I waited. Fair price, good service, happy customer. More

The team was very polite and very helpful when asked questions. Services were complete even recalls in an efficient manner with no issues. questions. Services were complete even recalls in an efficient manner with no issues. More

Nice service staff, easy appointments scheduling,, issues were promptly and accurately addressed. Will continue with them! were promptly and accurately addressed. Will continue with them! More

The service department is always, respectful, very friendly, very nice. They greet you when you walk into their area. friendly, very nice. They greet you when you walk into their area. More

Service was quick. Service representative was kind and helpful. I was very pleased with the discount that was offered through my email Service representative was kind and helpful. I was very pleased with the discount that was offered through my email More

Mike my service representative was the best 👌. He kept me updated every step of the way. He kept me updated every step of the way. More

I always have a great experience when I am getting my car serviced. Everything is explained clearly and options are presented as well. The crew is always polite and knowledgeable . serviced. Everything is explained clearly and options are presented as well. The crew is always polite and knowledgeable . More

Service appointment was on time. Was greated by friendly staff. One hour and service inspection was completed. Was greated by friendly staff. One hour and service inspection was completed. More

Service is good but even though I said I'd wait they sent a text. Prices are high even just for the labor. Once done, they left they keys in the vehicle instead of handing them to me. Anyone could have walke a text. Prices are high even just for the labor. Once done, they left they keys in the vehicle instead of handing them to me. Anyone could have walked up and drove off. Lastly, I left my volume low and on a certain station. When I got in, the radio was off but when I turned it on, the volume was up and on the I'd. More