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Bohn Toyota
Harvey, LA
551 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 551 reviews
August 06, 2023
Avoid at all costs. HORRIBLE servicing. They also conveniently ignored my email regarding it. I guess when you pay just to get your car back, they don't care anymore. An HORRIBLE servicing. They also conveniently ignored my email regarding it. I guess when you pay just to get your car back, they don't care anymore. An oil change turned into a $3,400 job blamed on me due to their amateur over tightening of my oil filter. I have a big oil stain on the panel below and they claim "it is not an oil leak". What new vehicle leaks ANY oil at all? This was FAR more than a few drops from an oil change. It appears they were trying to cover up a slow leak and not pay for it. It also sounds like they had to chisel out the oil filter due to what the advisor said and then backpedaled and said they didn't chisel it out. This is the only explanation for getting a crack in the housing. It took days to get my vehicle back. I can't trust them. More
by megahurts4
Employees Worked With
Devin, Phil
August 04, 2023
Worked with the service department. The service representative was great. He was courteous and professional. The tech information was very fast and easy to respond to, as far as the ser The service representative was great. He was courteous and professional. The tech information was very fast and easy to respond to, as far as the services recommended. Would recommend having service done here to everyone. More
by Data
Employees Worked With
Victor Mcnab
July 31, 2023
I drove 50 minutes to have my car’s maintenance completed because this dealership really does treat its customers well. They also discuss maintenance issues shown on an electronic report—I then choose what because this dealership really does treat its customers well. They also discuss maintenance issues shown on an electronic report—I then choose what I want completed or not. They are not pushy or insistent. I will tell you that since I have begun using this dealership, my car runs better, and I have never had a problem with their work. It is worth the drive. More
by Mambrose60
Employees Worked With
Tyler
July 29, 2023
I brought my car to this dealership to have my routine tire rotation. The service guy tried to make me buy new filters for my car. He brought out two extremely dirty filters and told me that they needed t tire rotation. The service guy tried to make me buy new filters for my car. He brought out two extremely dirty filters and told me that they needed to be changed. I said that it had been only 3000 miles and 3months since you changed them. If those were truly my current filters then either you didn’t change them or those aren’t my current filters. More
by Born2teach29
Employees Worked With
Victor
July 19, 2023
Super friendly and the waiting room was comfortable great overall experience during my visit i had an problem but they worked with and i will be back overall experience during my visit i had an problem but they worked with and i will be back More
by william.barthe
Employees Worked With
Jennifer and Nina were super helpful
July 13, 2023
Today my car was serviced at the dealership and it was done in a timely manner and my service provider was polite, friendly and professional. done in a timely manner and my service provider was polite, friendly and professional. More
by griffinlynn704
Employees Worked With
I can’t remember the name as I deleted the texts 🫤
July 10, 2023
The Lapaco Toyota location is the best especially if Victor is your service advisor. He shows genuine interest in getting your car running without having you do work that’s not urgent. If a coupon is Victor is your service advisor. He shows genuine interest in getting your car running without having you do work that’s not urgent. If a coupon is available he already has applied the discount. . I’m 71, and a retired nurse. It’s nice to have someone caring for me for a change. Please Thank Victor for great customer service. More
by Ackie s gang
Employees Worked With
Victor
