Back

Bohn Toyota

Harvey, LA

4.5
549 Reviews

3800 Lapalco Blvd

Harvey, LA

70058

Directions

By Type

Showing 549 reviews

September 10, 2023

The service Department on 9-7-23 , very unprofessional. , I purchased a tire warranty when I purchased my car from a different Toyota, and I was told that Bohn Toyota could not honor that warranty. And wrot More

by deneenswilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Temple
Sep 14, 2023 -

Bohn Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 19, 2023 -

Bohn Toyota responded

Thank you for bringing this to my attention. I apologize for the inconvenience you experienced with our service department. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Martin Bonura General Manager mbonura@bohnzone.com

Oct 20, 2023 -

deneenswilson responded

The service dept from Bohn Brothers Toyota, still allows that same service writer to treat the customer poorly. Jennifer Temple. Went back in for service on my other vehicle. An oil change and again, and I waited 3hour. And all the service manager could say is she came in to help them out, So my question to him was how. If she is getting paid. And he was going to give me a free oil change. I didn’t go in for free service. I went in for quality service and to be treated as a customer wanted to be treated. And Bohn Toyota of Harvey La. Did not call me for their Poor customer service. Both times.

Oct 20, 2023 -

deneenswilson responded

Jennifer Temple is Bohn Brother Toyota service writer. Horrible.

September 08, 2023

Service Dept. Always tries to accommodate non-appointment type emergencies. Got me in and out quickly. More

by Marc Dougherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina
Sep 13, 2023 -

Bohn Toyota responded

We were pleased to hear that we could provide a quick and exceptional service. It was a pleasure to assist you and we appreciate your business. Thank you for the Five Stars!!

September 07, 2023

Very professional. She took care of my needs. I was also well informed of my car’s issues More

by bleauxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Sep 19, 2023 -

Bohn Toyota responded

We are thrilled to have provided you with a professional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 04, 2023

I called when they were open 730 and was told they could not handle a tire repair. They were overbooked.. number one rule in business never turn customers away...... More

by MDDAIGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not recall who took my call on Saturday but mike took care of me today Monday very professional, and pleasant to deal with
Sep 07, 2023 -

Bohn Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

August 30, 2023

Victor my service man is A+. The female at Bohn Brothers in the service department attitude is BAD. They are very confrontational. More

by Valeryhoward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tires
Aug 30, 2023 -

Valeryhoward responded

The females in the service department attitude is very BAD.

Aug 31, 2023 -

Bohn Toyota responded

Thank you for your kind words for our staff, we appreciate it!

August 29, 2023

Brian Carter is the worst salesman EVER. Don’t buy from him. He promised that I had first dibs on a truck and sells it out from under me all while running my credit knowing that I already ha More

by CROOKED SALESMAN BRIAN CARTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Carter
Nov 08, 2023 -

Bohn Toyota responded

Thank you for bringing this to my attention. I apologize for the unprofessional behavior and the problematic sales experience you've had with our employees. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Martin Bonura General Manager mbonura@bohnzone.com

August 23, 2023

Everything was perfect. The service rep, the cost, and the timing. It was most appreciated that they took me in so fast in the late part of the day when i arrived. First cla More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
Sep 14, 2023 -

Bohn Toyota responded

We were pleased to hear that we could provide a quick and efficient service. It was a pleasure to assist you and we appreciate your business.

August 23, 2023

I think this is a bit too much to man, your tires rotated, and all change $125 More

by gm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
August 21, 2023

Everyone at the dealership is friendly and willing to help with your questions about the inventory. More

by afuchs12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina
Aug 26, 2023 -

Bohn Toyota responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Aug 26, 2023 -

afuchs12 responded

Nina in the service department was wonderful to work with.

August 20, 2023

Fast and Efficient (timing is everything) Knowledgeable service department Excellent Service Price compatible Satisfied customer More

by nsylve1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina Zamora
Aug 23, 2023 -

Bohn Toyota responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

...
32
...